Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Hershey.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
1215 East Chocolate Avenue, Hershey, PA
17033, United States
Hours
Reviews
4.3
351 reviews
5 stars
246
4 stars
47
3 stars
12
2 stars
12
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality, with some customers praising the professionalism and thoroughness of staff, while others reported poor workmanship and lack of accountability for mistakes.
Staff Attitude
Many customers appreciated the friendly and helpful demeanor of the staff, highlighting their willingness to explain services and provide recommendations without pressure.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices for services, feeling they were not justified by the quality of work received.
Convenience
Customers valued the convenience of the service model, allowing them to remain in their vehicles during service, and noted quick turnaround times.
Customer Complaints
A number of customers reported issues with follow-up service and resolution of complaints, indicating a need for improvement in customer service response.
- BSBrandon SSep 6, 20251.0I had an absolutely terrible experience at this Valvoline location. From the start, the guy in the pit was yelling like a maniac while working under my car. The tech dropped the air filter housing bolts into the engine bay, only found one, stripped the threads, and instead of fixing or replacing them just let me leave with no bolts securing the filter. They also ripped a vacuum line loose and said nothing. On top of that, they used an impact drill on my skid plate bolts, likely stripping out even more threads, and didn’t give me any paperwork at all for the service. When I got home, I discovered oil leaking all over the bottom of my engine. Who knows what else I’ll find wrong tomorrow. This is insanely bad workmanship and feels dishonest, especially since the managers were aware of the missing bolts (they even helped look for them) and still checked me out as if everything was fine. For the price they charge, this is unacceptable. I expect a full refund, at minimum. Corporate America screwing over the working man once again. Avoid this place at all costs.
- TSTim SullivanSep 6, 20254.0Professional and knowledgeable.
- HRHarry RipponSep 4, 20255.0Great energy and employees
- STScott TrompeterAug 5, 20255.0Always on point. Friendly Helpful. Outstanding Service
- KSKevin SparkAug 2, 20254.0The staff was pleasant and helpful. The wait was minimal. It was easy to agree on what needed and not needed on this visit. I'd use them again.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Hershey offer?
Valvoline Instant Oil Change in Hershey provides quick, easy, and trusted preventive vehicle maintenance, including 15-minute stay-in-your-car oil changes and various maintenance solutions for all vehicle types.
What are the operating hours for Valvoline Instant Oil Change in Hershey?
The shop is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 9:00 AM to 4:00 PM. It is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Do I need an appointment for services at Valvoline Instant Oil Change in Hershey?
No, appointments are not required for services at this location; you can visit anytime during business hours for quick service.
What payment methods are accepted at Valvoline Instant Oil Change in Hershey?
They accept credit cards, debit cards, and mobile NFC payments.
Where is the Valvoline Instant Oil Change in Hershey located?
It is located at 1215 East Chocolate Avenue, Hershey, PA 17033, United States.
Can I find gas stations near Valvoline Instant Oil Change in Hershey?
Yes, nearby gas stations include Sunoco and Shell, which also features a convenience store and ATMs. These can be convenient stops before or after your vehicle maintenance visit.
Are there any dining options near Valvoline Instant Oil Change in Hershey?
Nearby dining options include Cherry Blossom Creamery, an ice cream shop and smoothie bar, as well as Sakura Do, a Japanese restaurant, and Hershey Spice Restaurant and Bar, which offers Indian and Asian cuisine.
What healthcare services are available near Valvoline Instant Oil Change in Hershey?
Nearby healthcare services include Specialty Home Care and Miller Oral Surgery - Hershey for oral and dental care. These services may be helpful if you need medical support in the area.
Are there any auto-related businesses near Valvoline Instant Oil Change in Hershey?
Yes, Hershey Powersports, which offers automotive parts and accessories, is nearby. This could be useful if you need parts or further automotive services.
How long has Valvoline Instant Oil Change been serving the Hershey community?
Valvoline Instant Oil Change has been serving Hershey since it opened on September 22, 1992, with nearly 40 years of trusted vehicle maintenance experience.