Wilkie Lexus

4.7
1027 reviews

About

Lexus DealerBrake ShopCar DealerUsed Car DealerAuto Parts StoreAuto Repair ShopCar Leasing Service
Wilkie Lexus showroom and service center is currently open online or by individual appointment. Wilkie Lexus is still taking all precautions necessary to keep everyone who comes to our Haverford Lexus Dealership safe. The team at our Lexus dealership in Haverford, PA, appreciates your patience, and we look forward to safely resuming normal business with you soon.

Location

Wilkie Lexus
568 West Lancaster Avenue, Haverford, PA
19041, United States

Hours

Reviews

4.7
1,027 reviews
5 stars
914
4 stars
46
3 stars
17
2 stars
10
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by sales consultants like Roy, Nick, and Taras, highlighting their patience and willingness to assist.

Sales Experience

Overall, customers reported smooth and enjoyable car buying experiences, with many noting the transparency and lack of pressure during the sales process.

Service Department Issues

Several reviews indicated dissatisfaction with the service department, citing long wait times and poor communication, particularly regarding maintenance appointments.

Mixed Feedback on Management

While some customers appreciated the follow-up from management, others reported negative experiences with management's communication and handling of issues.

Loyalty and Repeat Business

Many customers expressed loyalty to Wilkie Lexus, citing positive past experiences and a willingness to return for future purchases.
  • BB
    Brian Bishara
    6 days ago
    5.0
    Amazing sales department no upselling or playing games. I delete with Taras have to say was the best experience I’ve ever had with any dealership. If you’re looking for a new GX he’s the one to call he can locate ones available fast especially the new high demand body.
  • AK
    alex kim
    Nov 7, 2025
    5.0
    Sales might good, but never buy any extra 3rd party warranties they offer. It seems like service department I spoke(Tom) was just transfer my call to dent guy which voicemail and never got return call back . Why did I spend $1000 extra for this stupid warranty I can't even get service done? I'm going to try to call back dealership tomorrow and get this resolve, hopefully. Today, I have spoke to service manager, he was very helpful. Hopefully i get this problem solves soon. Problem solved. Thank you.
  • VS
    Valerie Singleton
    Nov 4, 2025
    5.0
    I purchased my 2025 Lexus ES 350 2 weeks ago from Wilkie Lexus. My salesperson Roy Ruttenberg was the most awesome with helping me through this adventure. He was extremely professional, making me feel very comfortable with his pleasant and no pressure attitude. He was very knowledgeable about the Lexus car I was interested in. He made sure I got the color I really wanted. I truly appreciate his wonderful patience and service. I am very happy with my new car. Would also like to acknowledge the very pleasant and clean atmosphere of the dealership. All of the staff there is extremely pleasant, friendly and very welcoming. It was such a pleasure doing business with Wilkie Lexus. Thanks again Roy! Thanks again Roy!
  • WU
    William Underkoffler
    Nov 3, 2025
    5.0
    Lets face it... Buying a car can be a Royal pain... My wife wont even go with me ( even for her car) lol... Well let me tell you about Wilkie Lexus.. They take the pain out of it and just leave the ROYAL.. Taras ( Sales consultant) is a huge part of the Royal treatment.. it couldn't have went better.. Thanks you all at Wilkie, and I'm sure we will be buying our next car from you..
  • BD
    Beza Deneke
    Oct 23, 2025
    5.0
    10/10 experience. Roy is amaizing!!! I can’t say enough great things about my experience at Wilkie Lexus! From the moment I walked in, the entire team made me feel like family — so welcoming, friendly, and professional. A special thank you to Roy, who went above and beyond to make sure I got the exact car I wanted. He was patient, knowledgeable, and truly cared about finding the perfect fit for me. The whole process was smooth, stress-free, and enjoyable — something you don’t always find when buying a car! If you’re looking for a dealership that treats you with respect and makes you feel right at home, Wilkie Lexus is the place to go. Thank you again, Roy and the entire Wilkie Lexus family, for such an outstanding experience!

Frequently Asked Questions About Wilkie Lexus

What are the regular showroom hours for Wilkie Lexus?

Wilkie Lexus showroom is open Monday to Thursday from 8:30 AM to 8:00 PM, Friday from 8:30 AM to 8:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays.

Are there online service hours available at Wilkie Lexus?

Yes, online services are available Monday to Thursday from 7:00 AM to 7:00 PM, Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and there are no online services on Sunday.