Business Details
About
Lexus DealerBrake ShopCar DealerUsed Car DealerAuto Parts StoreAuto Repair ShopCar Leasing Service
Wilkie Lexus showroom and service center is currently open online or by individual appointment. Wilkie Lexus is still taking all precautions necessary to keep everyone who comes to our Haverford Lexus Dealership safe. The team at our Lexus dealership in Haverford, PA, appreciates your patience, and we look forward to safely resuming normal business with you soon.
Location
Hours
Reviews
4.7
1,038 reviews
5 stars
925
4 stars
46
3 stars
17
2 stars10
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the dealership for its exceptional customer service, highlighting the professionalism and helpfulness of sales staff like Roy Ruttenberg, Nick Eni, and David Ginsburg.
Sales Experience
The sales process is frequently described as smooth, transparent, and pressure-free, with multiple customers noting the lack of upselling and the focus on customer needs.
Service Department
While many reviews commend the service department for its responsiveness and quality, there are notable complaints about long wait times and inconsistent service experiences.
Loyalty and Trust
Numerous customers expressed loyalty to Wilkie Lexus, citing positive past experiences and a strong desire to return for future purchases.
Mixed Experiences
Some reviews indicate dissatisfaction with specific interactions, particularly regarding communication and service follow-ups, suggesting room for improvement in these areas.
- JJJayJan 2, 20265.0Sam Carter is a true professional. He was in constant communication throughout which made for a smooth car buying experience.
- JPJulio PerillanJan 1, 20265.0Went in after getting financing refused by a different luxury dealership which will remain nameless, and Wilkie Lexus was able to find the right financing and the right car which we were looking for, all in an amazing and timely fashion. So easy to work with. Love my new Lexus. Not because of the car itself, because a car is a car is a car, but because of the people behind the car, from the makers, to the sales team. Thanks Wilkie Lexus. Shout out to Blair!
- BDBrian DoreyDec 31, 20255.0Duy Tran at Wilkie Lexus did it again. He made it a December to remember almost 7 years to the day. What a great dealership to deal with. Don't let the XSmall showroom fool you. These guys move cars. I wasn't really looking too hard for a car, but they made me an offer I couldn't refuse. Thanks so much!
- GGGail GuerinDec 29, 20255.0Wilkie Lexus has earned my unwavering loyalty over the last 15+ years with five car purchases and counting. General Manager, Jeff Deren and salesperson, Nick Eni have always treated me as a valued client providing the best advice and competitive pricing. I never doubt that they are always working to get me the best deal available which relieves the pressure of making such an important purchase. The Service Dept also goes the extra mile always responsive and accommodating. I cannot recommend this dealership highly enough. I guarantee you will not be disappointed if you choose to work with them.
- SRSara RonsvalleDec 26, 20255.0After a mix up with at the dealership to get my windshield replaced before a long road trip for my son's hockey tournament the GM Jeff stepped up to go out of his way to correct the mix up. Jeff and his team made sure I had a replacement vehicle so I could safely drive around while they replaced my windshield. They even provided me a discounted price which was sincerely appreciated. They took the time to make sure the windshield was done and calibrated properly. The service team also provided me with a car detail. My car looks brand new again. The entire team at Wilke made me feel comfortable with the whole process. They provided me detailed updates along the way. In addition, their valet driver Dennis was the sweetest gentleman, I enjoyed talking to him when he picked up and dropped off my car. I felt the entire experience went WAY above and beyond my expectations. The Wilke team knows how to make their customer's feel valued and respected. I highly recommend this dealership for sales and service. They will go out of their way to earn your business every time no matter how small the matter is. Thank you Jeff and team at Wilke Lexus!!!
Frequently Asked Questions About Wilkie Lexus
What are the regular showroom hours for Wilkie Lexus?
Wilkie Lexus showroom is open Monday to Thursday from 8:30 AM to 8:00 PM, Friday from 8:30 AM to 8:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays.
Are there online service hours available at Wilkie Lexus?
Yes, online services are available Monday to Thursday from 7:00 AM to 7:00 PM, Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and there are no online services on Sunday.
What kind of automotive services does Wilkie Lexus offer?
Wilkie Lexus offers showroom sales, service repair, oil change, and in-store shopping for Lexus vehicles and parts.
Where is Wilkie Lexus located?
Wilkie Lexus is located at 568 West Lancaster Avenue, Haverford, PA 19041, USA.
How can I contact Wilkie Lexus?
You can contact Wilkie Lexus by phone at +1 610-525-0900 or visit their website at https://www.wilkielexus.com/.
Is Wilkie Lexus currently open for appointments or online service only?
Wilkie Lexus showroom and service center is currently open online or by individual appointment while taking all necessary safety precautions.
What nearby dining options are available around Wilkie Lexus?
Nearby dining options include Wendy's, a fast food burger restaurant, and Roache & O'Brien, an American restaurant and pub, both convenient for grabbing a meal before or after visiting Wilkie Lexus.
Are there fitness centers near Wilkie Lexus?
Yes, nearby fitness centers include Iron Fields pilates studio and Platoon Fitness gym, perfect for a workout session before or after your visit.
What beauty and spa services can I find near Wilkie Lexus?
Nearby beauty and spa services include Hair by Trish hair salon, RAD Laser Hair Removal Center, Butterfly Nails beauty salon, and The Skin Artiste skin care and beauty salon.
Are there any home improvement stores close to Wilkie Lexus?
Yes, home improvement and furnishing stores nearby include Carpet One Floor & Home, Norman Carpet & Flooring, and PTK Gallery which offers carpets, antiques, and home goods.