Need a rental car in Harrisburg, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Paxton Street location today.
Many customers praised the staff for being friendly, helpful, and professional, although some reported negative experiences with specific managers.
Vehicle Condition
Several reviews mentioned issues with the cleanliness and condition of the vehicles, including mechanical problems and unclean interiors.
Reservation Issues
Numerous customers experienced problems with vehicle availability, including not receiving the car they reserved and long wait times.
Location Experience
While some customers had positive experiences at the location, others reported poor management and lack of staff during busy times.
Overall Satisfaction
Despite mixed reviews, many customers expressed satisfaction with their rental experience and indicated they would return.
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Carson
4 days ago
5.0
Austin was awesome, helped me change out my rental after a screw got stuck in the tire. Was personable, easy to work with, and courteous. Appreciate the help!
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Bob Brandon
Nov 11, 2025
1.0
I made a reservation on the Enterprise website which was confirmed. When I was dropped off for the rental car pick-up an agent told me they didn't have a car for me. He said he did have a more expensive car that I could rent that cost an additional $26.00 a day. I asked about the normal upgrade that Enterprise offers when they don't have a specific car. He said no. I asked could they drop me off at another Enterprise shop and was told to take an Uber. After 35 years of using Enterprise - I absolutely will never use this agency again
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Charley Fretz
Nov 11, 2025
5.0
Austin was amazing his customer service was on point very satisfied with his delivery and execution of sale and informing me of everything that I needed to know and all Enterprise has to offer besides rentals for vehicles hands down I would definitely recommend Enterprise to everyone I know
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Arie Garcias
Nov 6, 2025
1.0
Booked a premium SUV for a road trip. Booked 4 days in advance, they called to confirm a day before and we confirmed. We get to the store to pick up the vehicle they tell me they don't have the vehicle that was ordered. Mind you I leave at 6 in the morning. Like who runs this place????? they need a new manager or who ever ensure that your confirmed orders are delivered as agreed. you really just ended a vacation BEFORE IT STARTED!!!!!!!!!!! POOR ADMINISTRATION!!!!!!!!!!!!!!!!!
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Lydia Kelley
Nov 4, 2025
5.0
Connor helped me with my rental assistance. No issues or problems. He was very professional and knowledgeable about the rental car.
The car is from Rhode Island and I'm not sure if they do vehicle inspection there, but this car seems worn. It doesn't immediately turn over when started. It's has a loud noise coming from the engine. I'll check it tomorrow to see if it has oil.