Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Harrisburg, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mountain Road location today.
Location
Hours
Reviews
4.3
359 reviews
5 stars
251
4 stars
45
3 stars
13
2 stars
10
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service received mixed reviews; while many praised the staff for being friendly and helpful, some reported unprofessional behavior and poor communication.
Vehicle Condition
Most customers noted that the vehicles were clean and well-maintained, although there were a few complaints about receiving dirty cars.
Rental Process
The rental process was generally described as quick and efficient, but there were instances of issues with reservations and vehicle availability.
Staff Professionalism
While many reviews highlighted the professionalism of the staff, there were also reports of inconsistency in service quality and some negative experiences.
Communication Issues
Several customers expressed frustration with communication regarding reservations and additional charges, indicating a need for clearer policies.
- SKSue Kunisky3 days ago5.0Great customer service.
- RRRan Rai6 days ago5.0Excellent
- MMMichael MaisonetOct 21, 20251.0The car was fantastic but the customer service at this particular enterprise was the worst, and then on top of the problems the Associate goes into the place to speak negatively about me and I get a call from the auto shop telling me that he was speaking nothing I’ve about me, I’m thinking to myself why do you have to speak to them about what me and you just went through very unprofessional and I would never go to this place again to rent. Even the manager Joel didn’t correct the issue with his employee so that goes to tell you about them there on mountain road enterprise.
- MMMarsha McDevittOct 21, 20255.0Highly recommend for all your rental needs! Great customer service, professional, knowledgeable & all around experience! Joel & Tom were outstanding! Will utilize each & every time!
- MMMichael MasonOct 14, 20255.0Exceptional customer service and help. Was able to upgrade at no additional cost to me. Office staff was very friendly, helpful and knowledgeable. Will rent from this office again.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Harrisburg offer?
Enterprise Rent-A-Car in Harrisburg offers car rental, van rental, luxury car rental, and airport pick up services.
Where is the Enterprise Rent-A-Car located in Harrisburg, PA?
It is located at 112 N Mountain Rd, Harrisburg, PA 17112, US.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
From Monday to Friday, the rental office is open from 8:00 AM to 6:00 PM.
Is Enterprise Rent-A-Car in Harrisburg open on weekends?
Yes, it is open on Saturdays and Sundays from 8:00 AM to 12:00 PM.
What payment options are accepted at Enterprise Rent-A-Car?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I make a reservation for a rental car at this Enterprise location?
You can reserve a rental car online at their website: https://www.enterprise.com/en/car-rental-locations/us/pa/harrisburg-mountain-rd-5714.html?mcid=yext:245709
Does Enterprise Rent-A-Car offer any discounts for military personnel?
Yes, they have discounts available for active military members.
What nearby convenience store can I visit to fuel up my Enterprise rental car?
Sunoco, a nearby gas station and convenience store, is close by for fueling and automotive needs.
Are there any nearby hotels where I can stay when renting from Enterprise Rent-A-Car?
Yes, Comfort Inn Harrisburg/Hershey, Quality Inn Harrisburg Hershey Area, Baymont by Wyndham, and Holiday Inn Express Hotel & Suites Harrisburg-Hershey are nearby accommodations.
What nearby transportation services can help me get to Enterprise Rent-A-Car in Harrisburg?
Penn Medical Transportation provides transportation and ambulance services nearby, and the area includes various automotive and car dealer services for additional transport options.