Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Jonestown Rd in Harrisburg, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Harrisburg, PA or call us at (717) 545-8145.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
414 reviews
5 stars
252
4 stars
86
3 stars
36
2 stars
9
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their outstanding service.
Product Availability
Customers frequently noted issues with stock availability, mentioning that certain parts were often out of stock or not found in the store.
Mixed Experiences
While many reviews highlighted positive experiences, there were also significant complaints about rude staff and poor customer service in some instances.
Installation Services
There were mixed reviews regarding installation services, with some customers expressing disappointment over staff unwillingness to assist with installations.
Pricing Issues
Several customers reported discrepancies in pricing at checkout, leading to dissatisfaction with perceived dishonesty.
- JPJames ParkDec 21, 20255.0Got my battery replaced here and bill is the man to go to for this, did the replacement in no time at all and was very knowledgeable about car batteries and has clearly had a very large amount of experience changing them. Would recommend to come here any day for a battery swap but just keep in mind they will need to check first to make sure it can be replaced. 10 out of 10 good job guys
- RRRiley ReukaufDec 13, 20255.0Incredible service from everyone, even right before closing. Bill K went above and beyond helping me with my issue, I would give it 6 stars if I could.
- LMlaura mullenNov 15, 20255.0I was taken care of very kindly by Damon and Store manager Bill who helped me order the correct passenger side mirror for my jeep and paint for the driver side mirror. And printed out the other part for my jeep. They also recommended a few people and places for installation. They are very personable and friendly.
- MMMarieNov 2, 20251.0Customer service was rude. As I was looking at the selection of jump cables, one of the workers stated, “It’s right there in your face”, in a rude tone. Mind you, I was still debating which one I wanted. Was not welcoming whatsoever & received weird looks the minute I walked in.
- CECrystal EdmondsOct 31, 20251.0Twice i have been to this Autozone. The first time I asked for help with a gas cap. I wasn't given any options, the gentleman just went back and grabbed one. Today I went in looking for a product that at one time was sold in store. The young man in a Gray shirt laughed when I asked for mechanic in a bottle. Not very helpful and also rude.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Harrisburg?
AutoZone in Harrisburg is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:30 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Harrisburg?
AutoZone Auto Parts is located at 4900 Jonestown Rd, Harrisburg, PA 17109, USA.
What types of products does AutoZone Auto Parts in Harrisburg offer?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts in Harrisburg provide any pickup or delivery services?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.
Which brands are available at AutoZone Auto Parts in Harrisburg?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Harrisburg?
You can call them at (717) 545-8145 or email customer.service@autozone.com.
Are there other AutoZone locations near the Jonestown Rd store?
Yes, there are multiple nearby AutoZone stores in the area, convenient for customers who may need to visit different locations.
What nearby services are available to customers visiting AutoZone in Harrisburg?
Nearby, customers can visit Royer's Flowers and Gifts for gifts, or Twin Flames Healers for holistic and chiropractic services.
Can I combine a visit to AutoZone with wellness activities nearby?
Yes, Alta View Wellness Center, a yoga studio, is located near AutoZone, allowing for a wellness stop before or after shopping for auto parts.
What is the website for AutoZone Auto Parts in Harrisburg?
Their website is https://www.autozone.com/locations/pa/harrisburg/4900-jonestown-rd.html where you can shop online or find more information.