Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Jonestown Rd in Harrisburg, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Harrisburg, PA or call us at (717) 545-8145.
Many customers praised the staff for their helpfulness and friendliness, with specific mentions of employees going above and beyond to assist.
Service Quality
Several reviews highlighted the efficiency and effectiveness of the service provided, particularly in battery testing and installation.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about rude staff and poor customer service in some instances.
Product Availability
Customers expressed frustration over stock issues, with some items frequently being out of stock or not available.
Pricing Concerns
Some reviews mentioned discrepancies in pricing and concerns about being overcharged, leading to dissatisfaction.
TM
Tara Mead
Jan 29, 2026
5.0
The staff here are EXCELLENT - I was in a bad way with my vehicle, and not only were they able to find and install the right battery, they offered me advice on how to help it last longer!
Prices are very reasonable and the service is excellent - our family will definitely be back!
JP
James Park
Dec 21, 2025
5.0
Got my battery replaced here and bill is the man to go to for this, did the replacement in no time at all and was very knowledgeable about car batteries and has clearly had a very large amount of experience changing them. Would recommend to come here any day for a battery swap but just keep in mind they will need to check first to make sure it can be replaced. 10 out of 10 good job guys
RR
Riley Reukauf
Dec 13, 2025
5.0
Incredible service from everyone, even right before closing. Bill K went above and beyond helping me with my issue, I would give it 6 stars if I could.
LM
laura mullen
Nov 15, 2025
5.0
I was taken care of very kindly by Damon and Store manager Bill who helped me order the correct passenger side mirror for my jeep and paint for the driver side mirror. And printed out the other part for my jeep. They also recommended a few people and places for installation. They are very personable and friendly.
MM
Marie
Nov 2, 2025
1.0
Customer service was rude. As I was looking at the selection of jump cables, one of the workers stated, “It’s right there in your face”, in a rude tone. Mind you, I was still debating which one I wanted. Was not welcoming whatsoever & received weird looks the minute I walked in.