Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Jonestown Rd in Harrisburg, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Harrisburg, PA or call us at (717) 545-8145.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
410 reviews
5 stars
249
4 stars
85
3 stars
36
2 stars
9
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some employees are praised for their helpfulness and friendliness, others are criticized for rudeness and lack of assistance.
Product Availability
Customers frequently mention issues with stock levels, including items being out of stock or not available as advertised.
Staff Knowledge
There are reports of knowledgeable staff who assist customers effectively, but also complaints about employees lacking product knowledge.
Pricing Issues
Several reviews highlight discrepancies in pricing at checkout, leading to customer dissatisfaction.
Store Environment
The store is generally described as organized and clean, but some customers noted issues with the layout and accessibility.
- LMlaura mullenNov 15, 20255.0I was taken care of very kindly by Damon and Store manager Bill who helped me order the correct passenger side mirror for my jeep and paint for the driver side mirror. And printed out the other part for my jeep. They also recommended a few people and places for installation. They are very personable and friendly.
- MMMarieNov 2, 20251.0Customer service was rude. As I was looking at the selection of jump cables, one of the workers stated, “It’s right there in your face”, in a rude tone. Mind you, I was still debating which one I wanted. Was not welcoming whatsoever & received weird looks the minute I walked in.
- CECrystal EdmondsOct 31, 20251.0Twice i have been to this Autozone. The first time I asked for help with a gas cap. I wasn't given any options, the gentleman just went back and grabbed one. Today I went in looking for a product that at one time was sold in store. The young man in a Gray shirt laughed when I asked for mechanic in a bottle. Not very helpful and also rude.
- HBHeather BarnerOct 19, 20255.0wonderful staff and excellent service!! everyone is always so friendly and willing to help and greet you as you come in . It is the smalls things that make a big impact .
- JSJason SpirkoSep 10, 20254.0Check your prices when you check out. They tried to charge $7.99 that was advertised as $5.99. I don't really care about $2, but no one likes being lied to. Cashier said it was just a typo, but I noticed all of those typos are in favor of the multi million dollar corporations. I also thought it was odd they don't accept the oil containers after dumping waste oil. First time I've heard that one.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Harrisburg?
AutoZone in Harrisburg is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:30 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Harrisburg?
AutoZone Auto Parts is located at 4900 Jonestown Rd, Harrisburg, PA 17109, USA.
What types of products does AutoZone Auto Parts in Harrisburg offer?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts in Harrisburg provide any pickup or delivery services?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.
Which brands are available at AutoZone Auto Parts in Harrisburg?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Harrisburg?
You can call them at (717) 545-8145 or email customer.service@autozone.com.
Are there other AutoZone locations near the Jonestown Rd store?
Yes, there are multiple nearby AutoZone stores in the area, convenient for customers who may need to visit different locations.
What nearby services are available to customers visiting AutoZone in Harrisburg?
Nearby, customers can visit Royer's Flowers and Gifts for gifts, or Twin Flames Healers for holistic and chiropractic services.
Can I combine a visit to AutoZone with wellness activities nearby?
Yes, Alta View Wellness Center, a yoga studio, is located near AutoZone, allowing for a wellness stop before or after shopping for auto parts.
What is the website for AutoZone Auto Parts in Harrisburg?
Their website is https://www.autozone.com/locations/pa/harrisburg/4900-jonestown-rd.html where you can shop online or find more information.