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Monro Auto Service and Tire Centers

4.5
(586 reviews)

Business Details

5 Kuhn Drive, Hanover, PA
17331, United States
(717) 632-8100
https://locations.monro.com/pa/hanover/5-kuhn-drive

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
5 Kuhn Drive, Hanover, PA
17331, United States

Hours

Reviews

4.5
586 reviews
5 stars
496
4 stars
22
3 stars
10
2 stars
7
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting the manager Ryan for his exceptional service.

Service Quality

Feedback varied on service quality, with some customers expressing satisfaction with quick and efficient service, while others reported issues with overcharging and unsatisfactory repairs.

Appointment Issues

Several reviews mentioned problems with appointment scheduling, including overbooking and unpreparedness, leading to long wait times and frustration.

Trustworthiness

There were mixed feelings about trustworthiness, with some customers feeling confident in the honesty of the service provided, while others accused the shop of being misleading or overcharging.
  • LL
    Laurie Leppo
    4 days ago
    5.0
    I am a widow whose husband used to take care of everything having to do with my car. So when I lost a windshield wiper due to the ice and snow on my car I was lost. I thought I could figure it out but the bracket to the wiper was stuck in the arm of the wiper. So I took it to the Monroe dealership hoping that they could help me out and that's exactly what they did. They dropped everything and helped me right away so that I didn't have to worry about driving 30 miles to my dealership. Now I have a brand new blade on my car and I am so thankful because we have more snow coming and I didn't know what I was going to do otherwise.
  • JB
    Jamal Braxton
    Feb 11, 2026
    5.0
    My wife and I moved to Hanover in 2018 and through the years, we've been here for multiple services. They're always prompt, thorough, and accommodating with our busy schedules. Everyone has a pleasant attitude and I always enjoy coming here
  • KP
    Kathy Prince
    Jan 30, 2026
    1.0
    Appt was scheduled for 8:30 but call center overbooked appointments and I was told once I got there that a car was next to get inspection done, I very much dislike call center as I called the shop to schedule, I did leave and returned at 11 AM and they did take me right away, I feel Monroe is going to lose customers because of the call center and I’m not sure I’ll ever come back!!
  • DD
    Dylan Davis
    Jan 27, 2026
    1.0
    Scammers - wife had a windshield wiper stop functioning on her vehicle. She was quoted $1,000+ to replace two windshield wiper motors. I am 150% certain that her car only has a single motor that powers the windshield wipers. Even if there were two motors, the part itself costs ~$100 and they acknowledged labor time was 15-20 minutes so you do the math. $800+ for 20 minutes of labor - no thank you. This place used to be reasonable and trustworthy (years ago) but something clearly has changed. Don't waste your time
  • ES
    erin simmons
    Jan 19, 2026
    5.0
    Wonderful. I just moved to Hanover, and found them on Google and they were close to my house. Easy to schedule an appt online. The staff are absolutely wonderful! Very nice, accommodating, and the service is quick, quietly I’ve ever received at an auto shop. Not to mention the staff at the front desk are very friendly! They kept me entertained while I waited. Nice conversation, good humor, and good knowledge of cars, as expected. Very fair price, felt confident in the service I received, very honest. I will be exclusively be using them for all of my car needs now. Wonderful service all around. And something little- when they drove my car into the shop, they did good rearranging and adjusting the drivers seat which I really appreciated, especially considering I’m short.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of auto services does Monro Auto Service and Tire Centers offer?

Monro provides comprehensive automotive care including maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specializes in tire changes with brands like Goodyear and Cooper.

What are the operating hours of Monro Auto Service and Tire Centers in Hanover, PA?

Monro is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.

Brand Certified Facts from Monro Auto Service and Tire Centers

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Certified March 01, 2026Yext Knowledge Graph
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