Smail Honda

4.8
2094 reviews

About

Honda DealerUsed Car DealerCar DealerSmail Auto Group
Smail Honda has proudly been part of the family-owned and operated Smail Auto Group since 1972 — beginning with the Honda Motorcycle franchise and expanding to a full Honda automobile dealership in 1976. For over 50 years, we’ve remained committed to exceeding customer expectations and providing trusted sales and service to Western Pennsylvania, West Virginia, Ohio, and beyond. Conveniently located along Route 30 in Greensburg, PA, Smail Honda offers the full lineup of new Honda vehicles, including the Accord, Civic, HR-V, CR-V, Passport, Pilot, Odyssey, Prologue and Ridgeline. Whether you're looking for a reliable sedan, a family-friendly SUV, or a rugged pickup, you'll find it here — backed by award-winning service and a team you can trust.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Smail Honda
5043 U.S. 30, Greensburg, PA
15601, United States

Hours

Reviews

4.8
2,094 reviews
5 stars
1,882
4 stars
102
3 stars
34
2 stars
27
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed feedback on service quality; while many praised the professionalism and efficiency, some reported significant issues with misdiagnosis and poor service experiences.

Customer Experience

Overall, customers appreciated the friendly and helpful staff, with particular praise for salespeople like Justin and Carlos, who provided excellent service.

Timeliness

Many reviews highlighted quick service and timely completion of work, although some customers experienced longer wait times than expected.

Facility Condition

The waiting area received mixed reviews; while some found it clean and comfortable, others noted issues with furniture and overall maintenance.
  • JJ
    jlk2112
    Jan 5, 2026
    5.0
    Experience was easy, low pressure, and relatively quick.
  • TN
    Timothy Nickolls
    Jan 3, 2026
    5.0
    Quality work and great employees
  • RS
    Russ Shannon
    Dec 28, 2025
    1.0
    Took car in for no heat in car. Your dealership told me it was a blown head gasket and wanted $4800.00 to fix. I took it to a reliable mechanic and he found the thermostat was bad and clogged cabin filter. Fixed for $300.00 and didn’t have to rip my engine apart. Went back to Smail told them what we found. They did nothing but deny they screwed up. I wasted $180.00 for them to diagnose it wrong and they won’t refund me. So I will never be back to there shop again and have let as many people know not to trust them either. If I could give them negative stars I would give them negative 10
  • RD
    Rosemarie Dushack
    Dec 22, 2025
    5.0
    Very cordial and efficient
  • JS
    James Stoner
    Dec 17, 2025
    5.0
    I have been a customer of Smail Auto for over 30 years and they have always been gracious and accommodating each and every time I have taken my vehicle to them for service or repair.

Frequently Asked Questions About Smail Honda

What are the regular business hours for Smail Honda?

Smail Honda is open Monday, Tuesday, and Thursday from 7AM to 8PM; Wednesday from 7AM to 5PM; Friday and Saturday from 8AM to 5PM; and is closed on Sundays.

What additional hours information is important for customers?

The Sales Department at Smail Honda opens at 9AM.