Business Details
About
Honda DealerUsed Car DealerCar Dealer
Smail Honda has proudly been part of the family-owned and operated Smail Auto Group since 1972 — beginning with the Honda Motorcycle franchise and expanding to a full Honda automobile dealership in 1976. For over 50 years, we’ve remained committed to exceeding customer expectations and providing trusted sales and service to Western Pennsylvania, West Virginia, Ohio, and beyond.
Conveniently located along Route 30 in Greensburg, PA, Smail Honda offers the full lineup of new Honda vehicles, including the Accord, Civic, HR-V, CR-V, Passport, Pilot, Odyssey, Prologue and Ridgeline. Whether you're looking for a reliable sedan, a family-friendly SUV, or a rugged pickup, you'll find it here — backed by award-winning service and a team you can trust.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
2,081 reviews
5 stars
1,871
4 stars
102
3 stars
34
2 stars26
1 star
48
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the sales team, particularly Justin and Carlos, for their professionalism, knowledge, and no-pressure approach during the car buying process.
Service Quality
While many reviews highlighted excellent service experiences, there were notable complaints about long wait times and issues with the service department, indicating inconsistency in service quality.
Customer Care
Overall, the staff was described as friendly and courteous, with many customers appreciating the follow-up and communication from sales and service advisors.
Facility Condition
The waiting area received mixed feedback, with some customers noting cleanliness and comfort, while others pointed out issues like worn-out furniture.
Pricing Transparency
Several customers expressed concerns about hidden fees and pricing practices, particularly in the finance department, suggesting a need for improved transparency.
- SCSharp Cars2 days ago5.0Great service, very nice people
- AAAprilNov 17, 20255.0A deer hit my door and they made it look brand new, even detailed my car!! So happy with the services provided. 10/10
- LRLeeAnn RichterNov 16, 20255.0What a great dealership! From the service staff to the front desk. Everyone is kind and knowledgeable!
- JSJoyce SchmidtOct 22, 20255.0Good & fair deal on a new Honda Pilot. Justin is extremely helpful. He spent a lot of time with me throughout the process of buying my car. His follow up with me has been exceptional. He returns calls quickly with answers to questions, especially with all the new electronics I am not accustomed to using.
- MMMoeOct 6, 20252.0So I bought my car here, also had the first two oil changes here. The experience with the buying was great except for the Finance Dept. Moving onward, the previous experiences I had were good. This experience was poor except for the service advisor that only practiced professionalism and outright communication. The 2 hours I spent for an inspection starting at 3:30pm is kind wild. To top it off, they have a nice waiting area, but the office chairs they have shed everywhere and are absolutely falling apart. Left with shreds of the coating on my clothes and it's all over the floor. Unsure if I plan to return. I'd say this trip was a 2/5.
Frequently Asked Questions About Smail Honda
What are the regular business hours for Smail Honda?
Smail Honda is open Monday, Tuesday, and Thursday from 7AM to 8PM; Wednesday from 7AM to 5PM; Friday and Saturday from 8AM to 5PM; and is closed on Sundays.
What additional hours information is important for customers?
The Sales Department at Smail Honda opens at 9AM.
What vehicle brands does Smail Honda primarily offer?
Smail Honda primarily offers a full lineup of new Honda vehicles including models like the Accord, Civic, CR-V, HR-V, Pilot, Odyssey, Prologue, and Passport.
What services can customers expect at Smail Honda?
Services at Smail Honda include Express Service, Vehicle Sales, Honda Parts, oil changes, car washes, and they also offer car rentals.
What payment methods are accepted at Smail Honda?
Smail Honda accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing options, MasterCard, Samsung Pay, and Visa.
How can customers contact Smail Honda for inquiries or support?
Customers can reach Smail Honda via phone at +1 724-836-6030 or +1 724-871-3375, or by email at customercare@smailauto.com.
Where is Smail Honda located?
Smail Honda is located at 5043 U.S. 30, Greensburg, PA 15601, United States.
Are there other automotive dealerships near Smail Honda?
Yes, nearby automotive dealerships include Smail Acura, Bud Smail Authorized Mercedes, Bud Smail Motor Cars, LTD., Smail Honda Village, Smail Lincoln, and Sendell Volkswagen, among others. This cluster allows customers to compare options or visit multiple dealerships conveniently in one area.
What local businesses near Smail Honda might customers visit before or after their car service?
Customers may visit nearby stores and services such as Sheetz for fuel and snacks, Peaches N Cream for desserts, or the Comfort Inn and Quality Inn hotels if they need local accommodations.
How can customers find Smail Honda online or on social media?
Customers can visit the website at https://www.smailhonda.com and follow their social media profiles like Facebook (Smail Honda), Instagram (@smail_honda), and Twitter (@smailhonda) for updates and offers.