Business Details
About
Honda DealerUsed Car DealerCar DealerSmail Auto Group
Smail Honda has proudly been part of the family-owned and operated Smail Auto Group since 1972 — beginning with the Honda Motorcycle franchise and expanding to a full Honda automobile dealership in 1976. For over 50 years, we’ve remained committed to exceeding customer expectations and providing trusted sales and service to Western Pennsylvania, West Virginia, Ohio, and beyond.
Conveniently located along Route 30 in Greensburg, PA, Smail Honda offers the full lineup of new Honda vehicles, including the Accord, Civic, HR-V, CR-V, Passport, Pilot, Odyssey, Prologue and Ridgeline. Whether you're looking for a reliable sedan, a family-friendly SUV, or a rugged pickup, you'll find it here — backed by award-winning service and a team you can trust.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
2,094 reviews
5 stars
1,882
4 stars
102
3 stars
34
2 stars27
1 star
49
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed feedback on service quality; while many praised the professionalism and efficiency, some reported significant issues with misdiagnosis and poor service experiences.
Customer Experience
Overall, customers appreciated the friendly and helpful staff, with particular praise for salespeople like Justin and Carlos, who provided excellent service.
Timeliness
Many reviews highlighted quick service and timely completion of work, although some customers experienced longer wait times than expected.
Facility Condition
The waiting area received mixed reviews; while some found it clean and comfortable, others noted issues with furniture and overall maintenance.
- JJjlk2112Jan 5, 20265.0Experience was easy, low pressure, and relatively quick.
- TNTimothy NickollsJan 3, 20265.0Quality work and great employees
- RSRuss ShannonDec 28, 20251.0Took car in for no heat in car. Your dealership told me it was a blown head gasket and wanted $4800.00 to fix. I took it to a reliable mechanic and he found the thermostat was bad and clogged cabin filter. Fixed for $300.00 and didn’t have to rip my engine apart. Went back to Smail told them what we found. They did nothing but deny they screwed up. I wasted $180.00 for them to diagnose it wrong and they won’t refund me. So I will never be back to there shop again and have let as many people know not to trust them either. If I could give them negative stars I would give them negative 10
- RDRosemarie DushackDec 22, 20255.0Very cordial and efficient
- JSJames StonerDec 17, 20255.0I have been a customer of Smail Auto for over 30 years and they have always been gracious and accommodating each and every time I have taken my vehicle to them for service or repair.
Frequently Asked Questions About Smail Honda
What are the regular business hours for Smail Honda?
Smail Honda is open Monday, Tuesday, and Thursday from 7AM to 8PM; Wednesday from 7AM to 5PM; Friday and Saturday from 8AM to 5PM; and is closed on Sundays.
What additional hours information is important for customers?
The Sales Department at Smail Honda opens at 9AM.
What vehicle brands does Smail Honda primarily offer?
Smail Honda primarily offers a full lineup of new Honda vehicles including models like the Accord, Civic, CR-V, HR-V, Pilot, Odyssey, Prologue, and Passport.
What services can customers expect at Smail Honda?
Services at Smail Honda include Express Service, Vehicle Sales, Honda Parts, oil changes, car washes, and they also offer car rentals.
What payment methods are accepted at Smail Honda?
Smail Honda accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing options, MasterCard, Samsung Pay, and Visa.
How can customers contact Smail Honda for inquiries or support?
Customers can reach Smail Honda via phone at +1 724-836-6030 or +1 724-871-3375, or by email at customercare@smailauto.com.
Where is Smail Honda located?
Smail Honda is located at 5043 U.S. 30, Greensburg, PA 15601, United States.
Are there other automotive dealerships near Smail Honda?
Yes, nearby automotive dealerships include Smail Acura, Bud Smail Authorized Mercedes, Bud Smail Motor Cars, LTD., Smail Honda Village, Smail Lincoln, and Sendell Volkswagen, among others. This cluster allows customers to compare options or visit multiple dealerships conveniently in one area.
What local businesses near Smail Honda might customers visit before or after their car service?
Customers may visit nearby stores and services such as Sheetz for fuel and snacks, Peaches N Cream for desserts, or the Comfort Inn and Quality Inn hotels if they need local accommodations.
How can customers find Smail Honda online or on social media?
Customers can visit the website at https://www.smailhonda.com and follow their social media profiles like Facebook (Smail Honda), Instagram (@smail_honda), and Twitter (@smailhonda) for updates and offers.