Buick DealerCadillac DealerGMC DealerCar DealerTruck DealerSmail Auto Group
Smail GMC has been part of the “family owned and operated” Smail Auto Group since 1980. Since then, we have continually been dedicated to exceeding our client’s expectations and providing quality sales and service to Western Pennsylvania, West Virginia, Ohio and beyond.
Smail Buick GMC sells new GMC Models. Shop Acadia, Terrain, Sierra, Yukon, Hummer and Canyon.
Customers consistently praised the sales team for their professionalism, knowledge, and helpfulness throughout the vehicle purchasing process.
Service Quality
While many reviews highlighted excellent service experiences, there were notable complaints regarding service follow-up and issues with specific service packages.
Customer Communication
Several customers appreciated the proactive communication from staff, especially during service appointments, although some reported difficulties in reaching service advisors.
Overall Satisfaction
Most customers expressed high satisfaction with their overall experience, particularly with the friendliness and attentiveness of the staff.
JW
John Wesolowski
Feb 16, 2026
5.0
Great truck, fair deal, Jeff Markle made the buying experience easy. Met me to view the truck and made closing the deal on my schedule. Would recommend . Worth the trip from Wheeling, WV
CK
Christian Koury
Feb 13, 2026
5.0
Greta job. Called in the am with an issue, they were able to fit me in and get it fixed.
DC
Dushawn Carter
Feb 12, 2026
4.0
Got my transmission done here great job No bringing it back runs perfect. Had a discrepancy with cam about trying to get me to lie to my warranty company when I needed my sensor other than that Great work.
AR
Alfred Ricco
Feb 8, 2026
5.0
The service representative was very courteous and professional. No issues found that would fail an inspection. The service tech did notice a few small issues that I should address in the future. I do not really agree with the dealerships one free inspection a year. I feel that if you happen to fail an inspection and you are able to address the issues by yourself, you should be allowed at no extra cost. I am sure there are plenty of people who are not skilled to complete their own maintenance, so the dealership will still get service business besides any warranty work. But, the team was great.
RB
Randy Blakemore
Feb 6, 2026
5.0
Smail did a great job servicing my 2025 GMC Denali, we set clear expectations in advance, communication was steady, and completion explanations covered all efforts on the truck. Devon, my service technician did a great job.