Business Details
About
Buick DealerCadillac DealerGMC DealerCar DealerTruck Dealer
Smail GMC has been part of the “family owned and operated” Smail Auto Group since 1980. Since then, we have continually been dedicated to exceeding our client’s expectations and providing quality sales and service to Western Pennsylvania, West Virginia, Ohio and beyond.
Smail Buick GMC sells new GMC Models. Shop Acadia, Terrain, Sierra, Yukon, Hummer and Canyon.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
940 reviews
5 stars
848
4 stars
36
3 stars7
2 stars7
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and knowledgeable staff, highlighting their helpfulness and professionalism throughout the buying and service processes.
Sales Experience
Numerous reviews noted a smooth and enjoyable vehicle purchasing experience, with salespeople providing thorough explanations and support.
Service Quality
While some customers reported excellent service experiences, others expressed dissatisfaction with service follow-ups and issues related to vehicle maintenance.
Product Issues
Several customers reported problems with vehicles purchased, including mechanical issues and dissatisfaction with additional service packages.
Communication
Feedback indicated mixed experiences with communication, with some customers appreciating timely updates while others faced challenges in getting responses.
- JJJackson2 days ago5.0Very professional, the consistent, proactive communication was excellent, and the quality if of work was perfect.
- JCJanet CampbellNov 13, 20255.0I was in and out at the time I was told. Service advisor was friendly and helpful.
- SSSteve SlaytonOct 25, 20254.0Overall good experience. Rob Jupena was very helpful. Considering I was coming from West Central Virginia it was worth the 4 1/2 hour drive.
- FJFred vandenHeuvel, Jr.Oct 17, 20251.0Disappointed with Zurich Shield Package and Service Quality I purchased the Zurich Shield "Rust and Undercoat" and elitePlus Appearance Protection from Smail GMC, expecting a premium level of care and protection for my truck. Unfortunately, the experience fell short in several key areas. After the very first wash, I noticed water spots across the surface—something I’ve never encountered with other appearance protection packages. It took considerable effort to remove them, which defeats the purpose of investing in such a product. The undercoating application was also incomplete. Several areas were missed, and no rustproofing was applied to the backside of the fenders or bedwells. When I raised these concerns, the manager acknowledged the undercoating could be redone but stated that rustproofing those areas wasn’t part of their standard process. That response was disappointing—especially when a dealership has the opportunity to go above and beyond to delight a customer. Ultimately, I had to take my truck to a specialized shop to have the protection properly applied. Based on my experience, the Zurich Shield package offered by Smail GMC seems more focused on upselling and maximizing profit than delivering quality workmanship or customer satisfaction. I hope Smail GMC reconsiders how they implement and stand behind these packages. Customers deserve better.
- DWDan WOct 13, 20255.0At SMAIL GMC, I found the vehicle I was searching for and the Staff there treated me with the utmost respect and courtesy I was hoping for. My Salesman was Michael B. and he was awesome! He knew all the answers to the questions I needed to ask, some before I ever asked the question, which was impressive! Michael and the rest of the Staff there at SMAIL GMC, know their positions very well and know about the vehicles, inside and out, that brought me to my purchase of the 2025 GMC CANYON DENALI that I now own! Thank you to all the Staff, especially Michael B. at SMAIL for the awesome experience I received from these great guys! God bless you all.
Frequently Asked Questions About Smail GMC
What brands of vehicles does Smail GMC sell?
Smail GMC sells new GMC models including Acadia, Terrain, Sierra, Yukon, Hummer EV, and Canyon, as well as Buick vehicles.
What are the regular business hours for Smail GMC?
The dealership is open Monday, Tuesday, and Thursday from 7:00 AM to 8:00 PM, Wednesday from 7:00 AM to 5:00 PM, and Friday and Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays.
When does the Sales Department at Smail GMC open?
The Sales Department opens at 9 AM.
What types of payment options are accepted at Smail GMC?
Smail GMC accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing options, MasterCard, Samsung Pay, and Visa.
Does Smail GMC offer vehicle servicing and parts for Buick and GMC?
Yes, Smail GMC offers Buick and GMC services as well as parts for both brands.
Does Smail GMC have any additional automotive services?
Yes, Smail GMC provides oil change services, car wash, car rental, and vehicle inspection services.
What is the address and contact number for Smail GMC?
Smail GMC is located at 5116 U.S. 30, Greensburg, PA 15601, USA. You can reach them at +1 724-837-7000 or their main phone number +1 724-798-0320.
What nearby car dealerships are close to Smail GMC that customers might visit?
Nearby car dealerships include Smail Auto Group, Smail Cadillac, Smail Kia, Smail Ford, Smail Lincoln, Smail Mazda, and Mazda USA, offering a variety of automotive sales and services.
Are there nearby places where I can get food or coffee before or after visiting Smail GMC?
Yes, customers can visit Starbucks, Firehouse Subs, Firehouse Subs Greensburg, Subway, Peking Garden, sweetFrog Premium Frozen Yogurt, or New City Buffet Bar and Grill for food and drinks.
What nearby services are available for health or relaxation around Smail GMC?
Nearby services include Highland Dental for dental care, UPMC-GoHealth Urgent Care and MedExpress Urgent Care for medical needs, and T & T Nails for beauty and spa treatments.