Smail GMC

4.7
951 reviews

About

Buick DealerCadillac DealerGMC DealerCar DealerTruck DealerSmail Auto Group
Smail GMC has been part of the “family owned and operated” Smail Auto Group since 1980. Since then, we have continually been dedicated to exceeding our client’s expectations and providing quality sales and service to Western Pennsylvania, West Virginia, Ohio and beyond. Smail Buick GMC sells new GMC Models. Shop Acadia, Terrain, Sierra, Yukon, Hummer and Canyon.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Smail GMC
5116 U.S. 30, Greensburg, PA
15601, United States

Hours

Reviews

4.7
951 reviews
5 stars
858
4 stars
36
3 stars
7
2 stars
8
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist throughout the buying and service processes.

Sales Experience

Customers reported positive experiences with sales representatives, noting their knowledge, patience, and lack of pressure during the purchasing process.

Service Quality

While many reviews commended the service department for timely and thorough work, there were notable complaints regarding communication and follow-up after service.

Product Satisfaction

Overall, customers expressed satisfaction with their vehicle purchases, although some raised concerns about specific service packages and vehicle issues.
  • BB
    bruce bartko
    5 days ago
    5.0
    Very great service center. These guys are good....
  • SM
    Steven Mills
    Dec 28, 2025
    5.0
    All good
  • JC
    James Coulter
    Dec 24, 2025
    5.0
    Emergency tire repair handled promptly, efficiently, and courteously. Much appreciated.
  • JH
    Jason Hoppa
    Dec 18, 2025
    5.0
    Got me exactly what I wanted in a hard to find vehicle. Sales guy was right to the point. No BS. Great Experience
  • RW
    Ronald Walker
    Dec 7, 2025
    5.0
    My wife and I stopped in one evening to look over a specific model of Cadillac. We met John after walking in. He was friendly and helpful. After looking over the model we came to see, we found it not suitable for our needs. However, John indicated that an upgrade was available should we desire to look it over. He arranged for the vehicle to be moved to an indoor location (it was cold outside), where my wife and I looked it over, and he showed us some of the many features the vehicle had. We thanked him for his time and expertise. We left without discussing a purchase and John was not pushy at all. However, several days later, I contacted John and asked that he have the upgrade vehicle we looked at be detailed and ready for a test drive. John agreed to do so, and also arranged to be available at the time we specified for our arrival. The vehicle was detailed, and pretty sharp. We went for a test drive, liked it and then negotiated a deal. Financing was arranged on the spot, and Evan went over the contracts with us in detail. Several days later I emailed John with a question about the vehicle, and he responded promptly. I am pleased with the experience my wife and I had with the purchase of the vehicle, and would recommend not only Smail, but John as a salesman, to my friends.

Frequently Asked Questions About Smail GMC

What brands of vehicles does Smail GMC sell?

Smail GMC sells new GMC models including Acadia, Terrain, Sierra, Yukon, Hummer EV, and Canyon, as well as Buick vehicles.

What are the regular business hours for Smail GMC?

The dealership is open Monday, Tuesday, and Thursday from 7:00 AM to 8:00 PM, Wednesday from 7:00 AM to 5:00 PM, and Friday and Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays.