Business Details
About
Car DealerUsed Car DealerAuto Body RepairAuto Body Shop
Smail Auto Group has been family owned and operated for over 75 years. We are committed to complete customer satisfaction and are honored to be continually ranked high by our valued customers. In addition to supporting the Troops First Foundation and many Breast Cancer Awareness charities, Smail Auto Group also supports numerous other causes and local charitable organizations. We proudly represent 10 new car franchises - Acura, Honda, Mercedes-Benz, Kia, Ford, Lincoln, Mazda, Buick, Cadillac and GMC - and five service and parts centers - Smail Commercial Truck Center, Smail Collision Center, Smail Auto Glass and Smail Auto Car Wash/Detail Center.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.5
887 reviews
5 stars
711
4 stars
49
3 stars
29
2 stars
16
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist throughout the buying process.
Sales Experience
Several reviews noted the easy, quick, and pressure-free car buying experience, with many customers expressing satisfaction with their sales representatives.
Service Quality
The service department received positive feedback for prompt and thorough service, with customers appreciating the detailed communication and care provided.
Trade-In Offers
Some customers expressed dissatisfaction with trade-in offers, feeling they were lower than expected compared to other dealerships.
Communication Issues
A few reviews mentioned poor communication and follow-up from the dealership, particularly regarding warranty and service inquiries.
- JWJason WillsNov 13, 20255.0Smail always does a great job with my vehicles. This year we had a bad vehicle year. 5 accidents between our 3 vehicles. Smail was my repair shop of choice for all of them and will be in the future. From the drop off through the repair and pick up of my like new vehicle the process is fast and work quality is great.
- WSWilliam SnyderNov 8, 20255.0Attentive to my needs.
- 4T48chevy TruckOct 17, 20251.0Beware low ball offers on trades... Trade offer was thousands below all other dealerships I've visited. And thousands below KBB.
- EDEdward DullOct 17, 20255.0Great place to deal with
- RBRandy BrynerSep 24, 20255.0It's a pretty easy business to deal with. The people there actually try and help
Frequently Asked Questions About Smail Auto Group
What car brands does Smail Auto Group offer?
Smail Auto Group represents 10 new car franchises including Acura, Honda, Mercedes-Benz, Kia, Ford, Lincoln, Mazda, Buick, Cadillac, and GMC.
Where is Smail Auto Group located?
Smail Auto Group is located at 5110 U.S. 30, Greensburg, PA 15601, USA.
What are the operating hours for Smail Auto Group?
Smail Auto Group is open Monday, Tuesday, and Thursday from 7:00 AM to 8:00 PM; Wednesday from 7:00 AM to 5:00 PM; Friday and Saturday from 8:00 AM to 5:00 PM; and it is closed on Sundays.
Does Smail Auto Group offer vehicle services besides selling cars?
Yes, Smail Auto Group includes five service and parts centers such as the Smail Commercial Truck Center, Smail Collision Center, Smail Auto Glass, and Smail Auto Car Wash/Detail Center.
What payment options are accepted at Smail Auto Group?
They accept various payment methods including American Express, Android Pay, Apple Pay, cash, check, Discover, financing, Mastercard, Samsung Pay, and Visa.
Does Smail Auto Group provide car wash services?
Yes, Smail Auto Group has a car wash service available as part of their facilities.
What nearby places can help when visiting Smail Auto Group for car services?
Nearby automotive dealers like Smail Cadillac, Smail GMC, Smail Ford, and Smail Kia can assist with automotive repairs and parts, providing additional options for customers.
Are there any dining options close to Smail Auto Group for customers?
Yes, customers can visit nearby dining spots such as Firehouse Subs, Starbucks, Subway, and Peking Garden for meals before or after their visit.
What nearby services are available around Smail Auto Group besides automotive options?
Customers can find services like Verizon for mobile phones, Highland Dental for medical care, and FedEx Office for printing and shipping close by.
What charitable causes does Smail Auto Group support?
Smail Auto Group supports the Troops First Foundation, Breast Cancer Awareness charities, and various local charitable organizations.