Smail Acura

4.8
870 reviews

About

Acura DealerUsed Car DealerCar Dealer
Smail Acura is proud to celebrate its 20th Acura Precision Team Award in 2024 — including 16 consecutive years of recognition! This prestigious honor is reserved for select Acura dealerships that demonstrate a continued commitment to excellence in client experience, performance, and service. Part of the family-owned and operated Smail Auto Group since 1986, Smail Acura has remained dedicated to exceeding customer expectations and delivering quality sales and service to Western Pennsylvania, West Virginia, Ohio, and beyond. Now located in a state-of-the-art facility along Route 30 in Greensburg, PA, we proudly offer the full lineup of new Acura models, including the TLX, RDX, MDX, ADX, Integra, and the electrified ZDX — along with a carefully selected inventory of pre-owned vehicles. Our exclusive Platinum Plus Program offers added peace of mind, featuring a 3-year/3,000-mile Limited Warranty and a 124-point inspection on qualifying pre-owned vehicles. We also carry Acura Certified Pre-Owned models, backed by a 7-year/100,000-mile limited warranty, a 150-point inspection, and Acura’s commitment to lasting performance. At Smail Acura, your satisfaction drives everything we do. Discover a higher standard of luxury, service, and care — right here in Greensburg.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Smail Acura
5035 U.S. 30, Greensburg, PA
15601, United States

Hours

Reviews

4.8
870 reviews
5 stars
787
4 stars
29
3 stars
10
2 stars
11
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and professional staff, highlighting their helpfulness and attentiveness during the buying and servicing processes.

Sales Experience

Many reviews noted a smooth and enjoyable car buying experience, with salespeople being knowledgeable and accommodating, although there were some reports of unprofessional behavior from individual sales staff.

Service Quality

The service department received high marks for efficiency and thoroughness, with many customers appreciating the communication and care taken during vehicle maintenance.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, particularly regarding service costs and perceived overcharging for parts and maintenance.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about specific interactions and service delays, indicating inconsistency in customer experiences.
  • JC
    Joseph Chiarappa
    3 days ago
    5.0
    Danielle in service is absolutely amazing. She is knowledgeable and always willing to answer questions. She is absolutely outstanding in her role
  • CR
    Cory Reitmeyer
    6 days ago
    2.0
    The service department quoted one price over the phone, then increased the price by nearly double on the day of my appointment.
  • MJ
    Michelle Jacobson
    Nov 2, 2025
    5.0
    Everyone there was very nice, fast service. Clean facility. The receptionist was very kind on the phone.
  • KS
    Kelly Scott
    Oct 22, 2025
    5.0
    Alec Layton explained the performance, design, and practicality of the 2025 RDX. He provided a clear overview of the vehicle's key features in a way that was both informative and relatable. His professionalism and attention to my expectations reflected well in regards to dealerships itself, and helped me feel confident in buying my vehicle.
  • VF
    vince fiorentino
    Oct 11, 2025
    5.0
    I have a 2016 MDX with 200,000 miles. Kind and courteous staff with great service that keep my vehicle running so well.

Frequently Asked Questions About Smail Acura

What brands of vehicles does Smail Acura offer?

Smail Acura offers the full lineup of new Acura models including TLX, RDX, MDX, ADX, Integra, and the electrified ZDX, along with a carefully selected inventory of pre-owned vehicles.

What are the Smail Acura sales department hours?

The sales department at Smail Acura opens at 9am, with general hours from 7am to 8pm Monday, Tuesday, and Thursday; 7am to 5pm Wednesday; and 8am to 5pm Friday and Saturday. The dealership is closed on Sundays and certain holidays.