Smail Acura

4.8
878 reviews

About

Acura DealerUsed Car DealerCar DealerSmail Auto Group
Smail Acura is proud to celebrate its 20th Acura Precision Team Award in 2024 — including 16 consecutive years of recognition! This prestigious honor is reserved for select Acura dealerships that demonstrate a continued commitment to excellence in client experience, performance, and service. Part of the family-owned and operated Smail Auto Group since 1986, Smail Acura has remained dedicated to exceeding customer expectations and delivering quality sales and service to Western Pennsylvania, West Virginia, Ohio, and beyond. Now located in a state-of-the-art facility along Route 30 in Greensburg, PA, we proudly offer the full lineup of new Acura models, including the TLX, RDX, MDX, ADX, Integra, and the electrified ZDX — along with a carefully selected inventory of pre-owned vehicles. Our exclusive Platinum Plus Program offers added peace of mind, featuring a 3-year/3,000-mile Limited Warranty and a 124-point inspection on qualifying pre-owned vehicles. We also carry Acura Certified Pre-Owned models, backed by a 7-year/100,000-mile limited warranty, a 150-point inspection, and Acura’s commitment to lasting performance. At Smail Acura, your satisfaction drives everything we do. Discover a higher standard of luxury, service, and care — right here in Greensburg.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Smail Acura
5035 U.S. 30, Greensburg, PA
15601, United States

Hours

Reviews

4.8
878 reviews
5 stars
793
4 stars
30
3 stars
11
2 stars
11
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and knowledgeable staff, particularly in the service department, highlighting individuals like Danielle and Cameron for their exceptional service.

Service Quality

The service department received positive feedback for timely and efficient work, although some customers noted issues with pricing and communication regarding repairs.

Sales Experience

While several customers had positive experiences with sales staff, there were notable complaints about unprofessional behavior from some salespeople, impacting the overall buying experience.

Pricing Concerns

Multiple reviews mentioned concerns about high service costs and discrepancies in pricing, leading some customers to seek alternatives for repairs.

Facility Cleanliness

Customers appreciated the clean and well-maintained facility, contributing to a positive overall impression of the dealership.
  • MH
    M H
    Jan 6, 2026
    5.0
    Great service and communication—a bit pricy though!
  • TT
    Taifee
    Dec 21, 2025
    3.0
    You have to tell them exactly what the problem is or they won’t look anywhere else to figure it out of their own. Like in my case my vehicle’s steering wheel was stiff and that’s what I told them but I said look what else be the problem other than alignment if that’s the case, they did the alignment and checked everything else is fine. Drove back home with the same issue, called them back and rescheduled an other appointment, waited 3 hours to find out the steering pump was faulty, which they could of figured it out at the first place but had to go back again. And then price for the pump was $900 and to install it another $350 plus tax so I was looking around $1400 plus for the fix. Found brand new genuine pump for $250 and paid a local mechanic $150 to flush the old power steering fluid out putting the new power steering fluid in as well as the new pump installed. So around $400 problem solved instead $1400 plus. So always take a second opinion and research. Everything is on your finger tips.
  • BD
    Brandy Durst
    Dec 16, 2025
    5.0
    Great service and service center
  • WG
    William Genard
    Dec 7, 2025
    4.0
    Everything happened just as it should have. Quite satisfied .
  • EP
    Edna Peirce
    Nov 24, 2025
    5.0
    Took car for repair and had very good experience with Repair Dept. Folks are always cordial and helpful. William Bittner, Jr.

Frequently Asked Questions About Smail Acura

What brands of vehicles does Smail Acura offer?

Smail Acura offers the full lineup of new Acura models including TLX, RDX, MDX, ADX, Integra, and the electrified ZDX, along with a carefully selected inventory of pre-owned vehicles.

What are the Smail Acura sales department hours?

The sales department at Smail Acura opens at 9am, with general hours from 7am to 8pm Monday, Tuesday, and Thursday; 7am to 5pm Wednesday; and 8am to 5pm Friday and Saturday. The dealership is closed on Sundays and certain holidays.