Bud Smail Motor Cars, LTD.

4.7
751 reviews

About

Mercedes Benz DealerUsed Car DealerCar DealerSmail Auto Group
Bud Smail Motorcars, LTD has proudly been part of the family-owned and operated Smail Auto Group since 1982. For over 40 years, we've been committed to delivering an exceptional luxury automotive experience to customers across Western Pennsylvania, West Virginia, Ohio, and beyond. Conveniently located along Route 30 in Greensburg, we offer the full lineup of new Mercedes-Benz vehicles, including popular models like the C-Class, E-Class, S-Class, GLC, GLE, GLS, GLB, CLA, GLA, G-Class, and the cutting-edge EQ Series (EQB, EQE, EQS). We also carry a wide selection of pre-owned and Mercedes-Benz Certified Pre-Owned vehicles — each backed by one of the most comprehensive warranties in the industry. Our state-of-the-art Service Center is staffed by Mercedes-Benz-trained technicians dedicated to keeping your vehicle performing at its best. With advanced diagnostic equipment, a comfortable customer lounge, and a seamless service experience, we make caring for your vehicle easy and stress-free. We also offer a full range of Genuine Mercedes-Benz Parts and Accessories, ensuring your vehicle gets the quality it deserves. At Bud Smail Motorcars, luxury is more than a vehicle — it’s the experience.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Bud Smail Motor Cars, LTD.
5053 U.S. 30, Greensburg, PA
15601, United States

Hours

Reviews

4.7
751 reviews
5 stars
662
4 stars
35
3 stars
13
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, accommodating, and attentive throughout their experiences.

Sales Experience

Many reviews highlighted a positive and pressure-free car buying experience, with salespeople being knowledgeable and helpful.

Service Quality

The service department received mixed feedback; while many appreciated the thoroughness and promptness, some reported issues with service quality and communication.

Pricing Concerns

Several customers expressed dissatisfaction with the high costs associated with services and repairs, feeling they were overpriced.
  • TA
    Tefa Atef
    Jan 3, 2026
    5.0
    I love my new MB AMG and was so fast to get everything don. the sales team was very helpful and made it easy and quick! Thank you
  • RB
    Ron Brown
    Dec 28, 2025
    5.0
    I have a 2019 GCL 300 with 100,000 miles. Bud Smail completed my B Service and installed new spark plugs for a tune up. They also installed a new thermostat for the cooling system. Lot of work, but I want to keep the car in tip top. Service done well. No problems. about 2 weeks later, I had a windshield wiper come loose in the rain. They took me in immediately and got me back on the road. I am pleased with their service and performance. I would recommend their service dept. to anyone.
  • KB
    KENNETH BOSCHA
    Dec 28, 2025
    5.0
    Major scheduled service and snow tire installation was completed prior to an 8 hour winter drive to the coast in December. Service was on time and as expected the car worked perfectly. We will continue to use this facility.
  • EF
    Erica Fitzwater
    Dec 12, 2025
    5.0
    I had such a great experience working with Chris Hall and the team. I originally purchased a GLA, and while it was a nice car, I quickly realized it just wasn’t the right fit for me. Chris truly went above and beyond to make sure I ended up happy, listened to exactly what I wanted, and worked hard to get me into a vehicle that fit me so much better - my GLC. Huge shoutout to Anthony in finance as well - he made everything clear, smooth, and stress-free (which is saying a lot because finance can be… a lot). And Max was awesome during delivery - he took time going over the features and tech so I actually left understanding what the car does and how to use it. If you want a dealership team that actually cares about you being happy after you sign, ask for Chris Hall. 10/10 experience.
  • FC
    FRANK C
    Nov 29, 2025
    5.0
    Smail Mercedes sales team sets the bar at the highest level. Led by Bryan and supporting staff of Carsyn, Scott and Anthony , I recently purchased 2 new Mercedes vehicles and was overwhelmed by the professionalism, attention to detail and commitment which assured that I was satisfied with every aspect of the experience . Most importantly, the palpable authenticity delivered by Bryan and his team cultivates a confidence that matches the excellence of the Mercedes brand . They are truly the best!

Frequently Asked Questions About Bud Smail Motor Cars, LTD.

What pickup and delivery options does Bud Smail Motor Cars, LTD. offer?

Bud Smail Motor Cars, LTD. offers in-store pickup, curbside pickup, and delivery services to customers.

What are the sales department hours at Bud Smail Motor Cars, LTD.?

The sales department opens at 9am according to the additional hours information provided.