Enterprise Rent-A-Car

4.3
150 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Greencastle, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Antrim Way Honda location today.

Location

Enterprise Rent-A-Car
200 S Antrim Way, Greencastle, PA
17225, United States

Hours

Reviews

4.3
150 reviews
5 stars
108
4 stars
17
3 stars
6
2 stars
5
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Chad and Clay for their professionalism and support.

Cleanliness

Feedback was mixed regarding vehicle cleanliness; while some rentals were reported as clean and well-maintained, others were noted to be dirty or not properly prepared.

Operational Issues

Several customers experienced issues with reservations, including unavailability of reserved vehicles and billing discrepancies, leading to frustration.

Rental Experience

Overall, many customers reported a smooth and efficient rental process, appreciating quick service and minimal wait times.

Communication

There were complaints about poor communication, particularly regarding reservation confirmations and follow-ups on issues.
  • RQ
    Ron Qazee
    3 days ago
    1.0
    I had a very disappointing experience with Enterprise at Greencastle. I was told a car would be waiting on-site, which was untrue, causing major inconvenience & delay. At return, I was incorrectly instructed to leave the keys in the Avis drop box, leading to a billing discrepancy when Enterprise failed to pick up the keys for days. It took weeks to fix their billing error. The car was also given to me with low fuel and was not cleaned, trash and food packets were still under the seats. Overall, extremely poor service and unacceptable operational standards.
  • ML
    m. lampert
    Sep 24, 2025
    5.0
    Enterprise at Antrim Way Honda in Greencastle PA was extremely helpful, easy to deal with. Would highly recommend
  • EN
    Erie Neuder
    Sep 19, 2025
    5.0
    Very courteous and friendly service.
  • KV
    Karthik Vaddi
    Sep 15, 2025
    5.0
    Great experience; fast and well maintained cars. Thanks to Daniel and Chad (MGR) for great customer service
  • DD
    Donna Dunahugh
    Sep 7, 2025
    5.0
    Very helpful and prompt. The vehicle I rented was very clean and ran great . I give Enterprise 5 star We Will Definitely be back!! Thanks again!! ⭐️⭐️⭐️⭐️⭐️

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Greencastle, PA?

Enterprise Rent-A-Car is located inside Antrim Way Honda at 200 S Antrim Way, Greencastle, PA 17225.

What are the business hours for Enterprise Rent-A-Car in Greencastle?

The rental office is open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.