Renn Kirby Chevrolet

4.4
898 reviews

About

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Renn Kirby Chevrolet has been serving the Gettysburg, PA, community for decades, offering top-tier customer service and reliable auto maintenance. Our Chevy dealer in Gettysburg boasts an inventory of your favorite models, like Silverado trucks, Tahoe SUVs and more. We also have a superb selection of affordable used cars for sale that will meet your needs and budget. Looking for certified Chevy maintenance in PA? We have you covered thanks to our large Chevrolet service center that can take care of all your vehicle’s needs, big or small. Chat with our team today and let us go above and beyond for you!

Location

Renn Kirby Chevrolet
55 Expedition Trail, Gettysburg, PA
17325, United States

Hours

Reviews

4.4
898 reviews
5 stars
681
4 stars
72
3 stars
33
2 stars
16
1 star
96

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers frequently praised the sales team, particularly Michelle and Brooke, for their friendly, helpful, and pressure-free approach during the car buying process.

Customer Service

Many reviews highlighted the excellent customer service, with staff being described as courteous, knowledgeable, and attentive, contributing to a positive overall experience.

Service Department Issues

Several customers reported negative experiences with the service department, citing poor communication, unresolved issues, and dissatisfaction with repairs.

Transparency and Pricing

There were complaints about hidden fees and lack of transparency in pricing, leading to frustration among customers regarding the final costs of their purchases.

Overall Satisfaction

Despite some negative feedback, many customers expressed high satisfaction with their purchases and the dealership's efforts to resolve issues, indicating a generally positive reputation.
  • IK
    Ibrahim Khaleel
    5 days ago
    5.0
    Best dealership ever! Michelle is the best! She was very helpful in our car buying process. All the staff were incredible. Drove 6 hours from Connecticut to pick up a Camaro. Would definitely drive 6 hours again to do business with them again!
  • MS
    Melissa Speelman
    5 days ago
    3.0
    My trucks brakes locked up and were smoking so bad I had to have it towed to Renn Kirby Gettysburg. They said a module needed to be replaced and of course brakes and rotors! So I paid over $1000 to get it out. Then I ran it for 2 days and I was going down a hill towards a stop sign and brakes locked up again...couldn't push the brake pedal down and I couldn't stop and went slightly into the 4 way. I had my grandkids with me and they were scared! It was pouring smoke so bad I thought it was on fire and took my grandkids out quick along the road. They towed it yet again and Renn Kirby said it was another thing that had to do with the brakes and charged me again !!!!! Said that even though it was the same issue, it was a different code so they had to charge me $1800! So ridiculous! We are super pissed! That's not right at all! How is that right?!
  • AR
    Adam Robinson
    6 days ago
    5.0
    Michelle is the reason we are giving Renn Kirby Chevrolet a 10/10. I was referred to Michelle Metzger by a very close friend, and from our very first conversation, I understood why she came so highly recommended. We live two hours away from the dealership, yet Michelle made the entire process feel effortless. She communicated clearly at every step. Never pushy, never “salesy,” and always focused on understanding what I needed to support our new business, not just what I thought I wanted. Michelle went above and beyond by securing the perfect truck for us and completely outperformed the five other dealerships I had been speaking with. Her pricing, financing options, and overall responsiveness were on an entirely different level. She made us feel confident, informed, and genuinely cared for. What stood out most was her professionalism paired with a warmth that made the experience feel like we were buying from family. She listened intentionally, respected our time, and handled every detail with the kind of care you rarely find in today’s market. Even after the purchase, Michelle has followed up to ensure the truck is meeting our needs and that we are fully satisfied. Thank you, Michelle. Mandy and I couldn’t be happier with our experience, and we look forward to purchasing our next vehicle with you. You truly set the standard.
  • JH
    john hall
    Nov 7, 2025
    5.0
    Michelle metzger, made buying our vehicle easy and fast. I would recommend stopping to see her if your looking to purchase a vehicle. She actually made buying a vehicle fun.
  • JN
    Jim Nelson
    Oct 28, 2025
    5.0
    I was in the market looking for my next vehicle and I came across a 2023 Camaro that they had on the website. After looking at it online I reached out on their site to enquire about it. While at work I received a call I couldn't take, was on a conference call, they left a voicemail followed up with a text message. I was able to respond via text. We then had a conversation regarding what I was looking at and what I was looking to trade in. After a bit, we had scheduled an appointment for my wife and I to go look at and test drive the car. That afternoon I received a video via text and it was our sales rep Makayla with a short video of her in the lot and showed the car. My appointment was scheduled for Friday at 5:30pm. That morning, I received an email from Makayla outlining what documents I needed to bring for the different scenarios that could be. When we arrived we parked in a spot by the front doors. By the time my wife and I exited our vehicle Makayla was there to greet us. We then went inside, got a few things needed and we test drove the vehicle. After coming back, we then started the process of the possible purchase of the vehicle. This was rather painless compared to so many of my experiences in the past. Their upfront price on the Camaro was on the low side of fair market value as was their offer for my Jeep. We had some conversation and spoke about gap insurance and extended warranty. After that the GM came over showed us final numbers and after conversation we all agreed and had a deal. After all the paperwork was completed we were off with our Camaro. My wife and I are very happy with the car and the experience we had. This whole process took about 2 1/2 hours total. Thank you Makayla and Renn Kirby Chevrolet for an enjoyable experience!

Frequently Asked Questions About Renn Kirby Chevrolet

Where is Renn Kirby Chevrolet located?

Renn Kirby Chevrolet is located at 55 Expedition Trail, Gettysburg, PA 17325, US.

What are the operating hours of Renn Kirby Chevrolet?

Renn Kirby Chevrolet is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.