Gerber Collision & Glass

Reviews

• JM

  Joseph Matlock

  Jul 25, 2025
  5.0
  To start I’d like to say the 1 start comments had me a bit nervous when my car insurance recommended me to come here to get my car repaired. However, I can 100% say those 1 star reviews were far from anything I experienced. The staff was friendly and understanding of my situation. The front office team explained all of the relative insurance information and the next steps would be regarding the rental car process. The representative (BK) who worked on my car was extremely knowledgeable and professional. They remained in constant contact we me throughout the entire process and answered any follow up questions I had. They also even went out of there way to salvage and reapply the bumper decal I had attached to my old bumper which did not get damaged during the accident. Then to top it off, when I picked up my vehicle I was pleasantly surprised that they spent the time to detail the car after the repair of the bumper. Overall I would 100% recommend Gerber Collision for your auto body repair needs.
• BB

  Bob

  Mar 15, 2024
  5.0
  Did an excellent job on everything
• SC

  Stephen Carr

  Oct 3, 2023
  1.0
  My car was towed to the Fogelsville location after being involved in a fire. I called them and asked them to remove my plates after the insurance company totaled the vehicle and before it was towed to the scrap yard. I was told that they would do so and keep the plates in their office and I could come in at my convenience. I showed up 2 days later and was told the car was gone and that they never told me they would provide that “service.” A few days later I used my app to check the cars location. It was there at the time I visited. How many lies a minute can they spew? Thanks for nothing!
• AH

  Angie Hamm

  Sep 5, 2021
  5.0
  Very responsive and communicate well. My Rav 4 looks brand new again! Excellent work.
• TR

  Tim Roeder

  Jul 12, 2017
  2.0
  Amateurs. Bad communication. We were quoted appox. 20 hours for the repair, but a week after we dropped it off, they said it would be over another week. When we complained they said it had "slipped through the cracks and didn't get in when it was supposed to." They promised to get it in immediately. Here's the kicker... When I talked to a different person the next day, she said it was because of a delay from the insuance company! They can't even keep the story straight between themselves. There are lots of collision repair places around. Gerber won't be my first choice next time.

Frequently Asked Questions About Gerber Collision & Glass