Smith Collision Inc

Reviews

• MS

  Michael S

  Oct 16, 2025
  5.0
  Amazing attention to detail, was updated during the whole process. Having a wrecked vehicle is very stressful, they made the process extremely easy, and straight forward! Thanks again!
• VK

  vitaliy kovalevich

  Aug 28, 2025
  5.0
  I had an excellent experience with this auto body shop! From start to finish, the service was top-notch. The quality of the repair on my car was outstanding, and it looks better than ever. The owner went above and beyond—he didn’t just fix what was needed, he took extra care to make sure everything was perfect. It’s rare these days to find someone who truly cares about their customers and takes pride in their work, but that’s exactly what I found here. I highly recommend this shop to anyone who needs auto body work done—you won’t be disappointed!
• AK

  Artem Korobko

  Aug 18, 2025
  1.0
  I had the worst experience with this place. I hit a deer and was recommended this place by a friend. Before taking my car here I told Gary (the owner) that I expect perfection and he assured me that that my car would be in good hands. I believed him and went ahead with using them. Once they completed the repairs and I got my car back, I found 4 major issues with the work, some more concerning than others: 1. For some reason the shop decided to repair the door instead of replacing it. The repair job was very poor. You could see the crease marks and the patch work under in the reflection of the paint. 2. Poor paint finish around the parking sensor in the bumper - you could see paint bulging out around the parking sensor. 3. Paint drip on the front bumper near the headlight. 4. Overspray on the sideskirt. I then brought my car back to have these issues addressed. They had to resand and repaint the door to get the crease marks out from under the paint. All of the other issues were fairly simple fixes. Once I got my car back for the second time, I realized that the door that they repainted was now a different color. It was a shade darker. I messaged Gary and he said that they used the same paint as before, but since it’s a 3 stage paint it will come out different every time. This is BS, and they should not have given me this Frankenstein back. What it seems to me is that they used a cheap clear coat which made the door look yellow. At this point I am not trusting them to touch my car ever again, as they fooled me twice already and I do not want them to make it any worse if I bring it back to them for the 3rd time. I am going to have to take it to another shop and pay out of pocket to get the door repainted again (everything else was covered through insurance but since Smith Collision is not my insurance’s approved shop, my insurance is not responsible for the poor work they have done). What a nightmare, if you expect quality work I would not take your car here.
• EC

  Erik Cronk

  Jul 2, 2025
  5.0
  I own an insurance agency and we work closely with body shops in our area. Smith Collision is at the top of the list for quality and reliability. Our clients have nothing but good things to say about the work and referring people to Smith never comes back on us. Personally, I've known the owners for 24 years now as we used to live next to one another. Top notch people running a top notch body shop. Recommend without hesitation!
• CM

  Carolyn McDonough

  Jun 18, 2024
  5.0
  I had to get a an estimate for insurance. Gary did a very comprehensive write up that found things we would have overlooked . He is an excellent organized pro. We are lucky to have a shop like this in Erie.

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