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Safelite AutoGlass

4.7
(158 reviews)

Business Details

2166-2170 W. 12th St, Erie, PA
16505, United States
(888) 843-2798
https://www.safelite.com

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Erie area, turn to Safelite AutoGlass . Those in central Erie or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 2166-2170 W. 12th St, Safelite AutoGlass Erie repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
2166-2170 W. 12th St, Erie, PA
16505, United States

Hours

Reviews

4.7
158 reviews
5 stars
144
4 stars
0
3 stars
0
2 stars
5
1 star
9

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the professionalism, friendliness, and efficiency of the staff and technicians.

Timeliness

Many reviews highlighted the quick turnaround time for repairs, often completed faster than expected.

Communication

While most customers appreciated the communication from technicians, some expressed frustration over lack of updates regarding appointments and issues with parts.

Pricing

Several customers noted that the pricing was fair and competitive, with some mentioning promotions that made services more affordable.

Customer Experience

Overall, the experience was positive for many, though a few customers reported issues with damage to their vehicles and difficulty in reaching customer service.
  • OJ
    Olivier Jean-Gilles
    4 days ago
    5.0
    Got an appointment the next day! They were very friendly and helpful, got us in and out within 30 minutes. The windshield is now good as new
  • LB
    Lucas B
    6 days ago
    5.0
    The technician did excellent work; very happy with the repair.
  • JM
    Jennifer Marie
    6 days ago
    5.0
    Easy, fast service! My insurance covered the replacement, so I don't have too much information on cost!
  • KW
    Kaitlyn Wickham
    Feb 23, 2026
    5.0
    I unfortunately needed their services twice within a year and both times I was very pleased. Once when they came to me, and the 2nd time when I had to come in the shop, they were very professional and efficient. I appreciate your great work but hopefully I don’t have to see you guys ever again!!! lol
  • DN
    David Near
    Jan 28, 2026
    5.0
    So I started this process online for them to come to my residence and put in my windshield . It was snowing , blowing and super cold out that day . So when they called me the morning of my appointment, they said they needed a heated garage , Which was kind of an inconvenience but totally understandable . I ended up getting a garage we could use but that wasn’t until 4:30 And with my original appointment at 1 pm I thought for sure we’d have to reschedule for another day But the technician was more than willing to come out that day , Which was awesome ! The technician had great communication both before his arrival and after he had the jobhad been completed . Not to mention just for me to purchase my windshield online alone it was going to run me $243 but with Safelites promotion I got the windshield glass installed plus upgraded to their premium service for $249 which was super amazing and more than I could ask for , If I could select six stars out of five , I would definitely would . I highly recommend Safelite to anyone needing glass replacement without a doubt !!

Brand Certified Facts from Safelite AutoGlass

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Certified March 01, 2026Yext Knowledge Graph
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