Safelite AutoGlass

4.7
126 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Erie area, turn to Safelite AutoGlass . Those in central Erie or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 2166-2170 W. 12th St, Safelite AutoGlass Erie repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
2166-2170 W. 12th St, Erie, PA
16505, United States

Hours

Reviews

4.7
126 reviews
5 stars
115
4 stars
0
3 stars
0
2 stars
4
1 star
7

What are people saying?

AI-generated from recent customer reviews

Service Quality

Most customers praised the professionalism, friendliness, and efficiency of the staff and technicians.

Timeliness

Many reviews highlighted the quick turnaround times for repairs, often completing work faster than expected.

Customer Experience

Several customers appreciated the seamless scheduling process and the helpfulness of the staff, although some noted issues with communication and follow-up.

Cleanliness

Feedback indicated that while many found the waiting area clean and well-kept, there were complaints about cleanliness in some instances.

Damage Issues

A few customers reported dissatisfaction due to damage caused during service, such as scratches or glass dust left in vehicles.
  • DD
    Darren Drake
    Nov 12, 2025
    1.0
    Had windshield replaced on my 2025 Honda Crv today and my technician couldn't get the new one calibrated at my location. Suspects the new windshield has a defective part. Instead of replacing it with a new UNdefective windshield, they are rescheduling me for a visit to their garage 9 days out. In the mean time, we are driving a NEW car around with flashing idiot lights on the dash letting us know that no driving assistants are working! Do not understand why Safelite does not stand behind the products they sell! If it's defective, fix it NOW, not 9 days out!
  • CC
    CHECKMATE
    Nov 5, 2025
    5.0
    Best easy and affordable prices and they replaced my glass fast than I expected
  • EC
    Evan Claudio
    Nov 5, 2025
    5.0
    Safelite did a grest job above and beyond my expectations! Thank you!
  • QM
    question mark
    Nov 4, 2025
    5.0
    stopped in with what I thought was a chip and the tech said it was just some sap and washed it right off. Friendly and great care!
  • WW
    wryterzblock
    Oct 30, 2025
    2.0
    Safelite? More like gaslite. Two men tried to convince me that the miniscule grains of glass that suddenly covered my windshield after I had a small crack repaired were there all along, as if I never noticed it before in the five years I've had my car. It literally looks like permanent water mist and is especially egregious when driving in the direction of the sun. (People on Reddit, including former Safelite employees, theorize a lack of proper vacuuming and cleaning upon completing the repair.) I don't appreciate being talked to like I'm stupid, and I'll most likely be taking my services elsewhere moving forward.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Erie provide?

Safelite AutoGlass in Erie offers auto glass installation and repair, windshield chip and crack repair, windshield wiper replacement, same-day service, and insurance paperwork processing.

Where is Safelite AutoGlass located in Erie?

Safelite AutoGlass is located at 2166-2170 W. 12th St, Erie, PA 16505, USA.