Business Details
About
Cadillac DealerCar DealerAudi DealerAuto Body ShopUsed Car DealerAuto Parts StoreAuto Repair Shop
Discover local, personalized service at Roth Cadillac in Erie, PA, the world's oldest Cadillac dealership. Our team of certified EV technicians and extensive selection of new and pre-owned Cadillac models ensure an enjoyable buying experience. We're equipped with EV chargers, commercial service capabilities and offer convenient shuttle and loaner car services. Plus, enjoy peace of mind with our extended warranty options. Schedule Cadillac service or a test-drive in Erie and learn why PA Cadillac enthusiasts choose Roth Cadillac.
Details
- Credit cardAvailable
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.2
130 reviews
5 stars
94
4 stars
9
3 stars
5
2 stars
5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant lack of communication and responsiveness, with many customers expressing frustration over not receiving timely updates on their vehicle repairs.
Sales Experience
Several customers praised the sales staff for being friendly, professional, and helpful, highlighting a positive car buying experience.
Service Quality
Mixed reviews on service quality; while some customers appreciated the repairs and cleanliness of their vehicles, others reported poor diagnostics and unresolved issues.
Professionalism
While many staff members were described as courteous and respectful, there were notable complaints about unprofessional behavior from certain employees.
Overall Satisfaction
Overall customer satisfaction is varied, with some expressing high praise for their experiences while others reported significant dissatisfaction, particularly with service and communication.
- JWJaye WilliamsNov 18, 20251.0Repaired my car after a collision for 15,500 bucks and left glass all over after the repair and the passenger door wouldn’t even close right this place is a scam. On top of that that didn’t even notify me that the repairs were allegedly done. The rental company had to contact me and let me know and that costed me an additional 300 bucks for a late fee. It’s kids at fast food restaurants with better customer service then these idiots
- SPShaun PowellOct 27, 20251.0Horrible. Not even worth a 1 star. No communication, promises of call back which are never received. Megan was awful. Do not do business here.
- SSSageOct 8, 20251.0Sorry, but do not recommend. 🫤
- JCJohn CutterJul 17, 20211.0Had an issue with the body shop manager by the name of Dan he was very rude unprofessional and kept on lying to me saying the car would be done at the end of the week like on a Thursday or Friday and kept saying the parts haven't came in or they sent the wrong part it goes to show you that they don't have interest in getting the job done or want your business I will never be your customer again
- JCJennifer CassanoDec 30, 20155.0Greg and Mitch were awesome to work with! They treated me with respect from the moment I walked in. They didn't use the typical sales tactics like "wait here for my manager" or "let me go talk to my finance guy." The manager and salesman were transparent and open with me from the get go and gave me a good price up front. I was in and out, I got an amazing deal on a great car and I am very happy I stopped in to Roth Cadillac!
Frequently Asked Questions About Roth Cadillac
Where is Roth Cadillac located?
Roth Cadillac is located at 5711 Peach St, Erie, PA 16509, USA.
What types of Cadillac vehicles does Roth Cadillac offer?
Roth Cadillac offers a wide selection of new and pre-owned Cadillac models.
Does Roth Cadillac provide electric vehicle services?
Yes, Roth Cadillac has a team of certified EV technicians and is equipped with EV chargers to support electric vehicles.
What are the operating hours of Roth Cadillac?
Roth Cadillac is open Monday through Saturday with varying hours and is closed on Sundays. Generally, hours are from 9:00 AM to 6:00 or 7:00 PM on weekdays, and 9:00 AM to 3:00 PM on Saturdays.
Does Roth Cadillac offer vehicle maintenance services like oil changes?
Yes, oil change services are available at Roth Cadillac.
What payment methods are accepted at Roth Cadillac?
Roth Cadillac accepts pay by check, debit card, and credit card payments.
Are shuttle or loaner car services available at Roth Cadillac?
Yes, Roth Cadillac offers convenient shuttle and loaner car services for customers.
Which nearby places can I visit before or after my visit to Roth Cadillac?
You can visit Coffee Culture Café & Eatery for coffee and meals, Millcreek Square shopping center for shopping and events, or St. George Roman Catholic Church for spiritual activities, all located near Roth Cadillac.
Is there a nearby car rental service close to Roth Cadillac?
Yes, Enterprise Rent-A-Car is located near Roth Cadillac and offers car and truck rentals.
Where can I get automotive body repairs near Roth Cadillac?
Collision Central At Roth, an auto body shop and repair service, is near Roth Cadillac for your automotive body repair needs.