Roth Cadillac

4.2
130 reviews

About

Cadillac DealerCar DealerAudi DealerAuto Body ShopUsed Car DealerAuto Parts StoreAuto Repair Shop
Discover local, personalized service at Roth Cadillac in Erie, PA, the world's oldest Cadillac dealership. Our team of certified EV technicians and extensive selection of new and pre-owned Cadillac models ensure an enjoyable buying experience. We're equipped with EV chargers, commercial service capabilities and offer convenient shuttle and loaner car services. Plus, enjoy peace of mind with our extended warranty options. Schedule Cadillac service or a test-drive in Erie and learn why PA Cadillac enthusiasts choose Roth Cadillac.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Accepts checksAvailable

Location

Roth Cadillac
5711 Peach St, Erie, PA
16509, United States

Hours

Reviews

4.2
130 reviews
5 stars
94
4 stars
9
3 stars
5
2 stars
5
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant lack of communication and responsiveness, with many customers expressing frustration over not receiving timely updates on their vehicle repairs.

Sales Experience

Several customers praised the sales staff for being friendly, professional, and helpful, highlighting a positive car buying experience.

Service Quality

Mixed reviews on service quality; while some customers appreciated the repairs and cleanliness of their vehicles, others reported poor diagnostics and unresolved issues.

Professionalism

While many staff members were described as courteous and respectful, there were notable complaints about unprofessional behavior from certain employees.

Overall Satisfaction

Overall customer satisfaction is varied, with some expressing high praise for their experiences while others reported significant dissatisfaction, particularly with service and communication.
  • JW
    Jaye Williams
    Nov 18, 2025
    1.0
    Repaired my car after a collision for 15,500 bucks and left glass all over after the repair and the passenger door wouldn’t even close right this place is a scam. On top of that that didn’t even notify me that the repairs were allegedly done. The rental company had to contact me and let me know and that costed me an additional 300 bucks for a late fee. It’s kids at fast food restaurants with better customer service then these idiots
  • SP
    Shaun Powell
    Oct 27, 2025
    1.0
    Horrible. Not even worth a 1 star. No communication, promises of call back which are never received. Megan was awful. Do not do business here.
  • SS
    Sage
    Oct 8, 2025
    1.0
    Sorry, but do not recommend. 🫤
  • JC
    John Cutter
    Jul 17, 2021
    1.0
    Had an issue with the body shop manager by the name of Dan he was very rude unprofessional and kept on lying to me saying the car would be done at the end of the week like on a Thursday or Friday and kept saying the parts haven't came in or they sent the wrong part it goes to show you that they don't have interest in getting the job done or want your business I will never be your customer again
  • JC
    Jennifer Cassano
    Dec 30, 2015
    5.0
    Greg and Mitch were awesome to work with! They treated me with respect from the moment I walked in. They didn't use the typical sales tactics like "wait here for my manager" or "let me go talk to my finance guy." The manager and salesman were transparent and open with me from the get go and gave me a good price up front. I was in and out, I got an amazing deal on a great car and I am very happy I stopped in to Roth Cadillac!

Frequently Asked Questions About Roth Cadillac

Where is Roth Cadillac located?

Roth Cadillac is located at 5711 Peach St, Erie, PA 16509, USA.

What types of Cadillac vehicles does Roth Cadillac offer?

Roth Cadillac offers a wide selection of new and pre-owned Cadillac models.