Monro Auto Service and Tire Centers

4.2
285 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
2536 W. 26th Street, Erie, PA
16506, United States

Hours

Reviews

4.2
285 reviews
5 stars
200
4 stars
23
3 stars
12
2 stars
9
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful to rude and dismissive.

Pricing Issues

Several customers reported feeling misled about pricing, with claims of excessive charges and deceptive practices.

Service Quality

While some customers praised the quality of work and quick service, others expressed dissatisfaction with the thoroughness and accuracy of repairs.

Appointment Management

Customers frequently mentioned issues with appointment scheduling and long wait times, even with prior bookings.
  • KK
    Katie
    Dec 22, 2025
    1.0
    Dishonest about pricing every step of the way.
  • O8
    onefastermonte 85
    Nov 28, 2025
    1.0
    S0 poor and unresponsive to property maintenance as their lighting outside has been acting as a strobe light for years. One would think they would have repaired it by now. Unfortunately this business is at a stop light. Obviously if they cant respond to a simple light bulb would you trust them with your car.
  • KK
    Kyle Kimmy
    Nov 25, 2025
    1.0
    I used to trust the work this shop did but with my last few visits I’ve been very disappointed and my time was wasted. This location could benefit from better management, as it has gone down hill in the last 5 months.
  • KH
    Kristin Harry
    Nov 25, 2025
    1.0
    Empty store. Needed a tire mounted. Told no appointments. Called made an appointment for half an hour from when I called Was told by store manager they coudnt mount one tire during my appointment. They were to busy. Mind you not a soul in the garage. Not one car in any of the mechanic bays. Both employee sitting at desk. No customers in parking lot. I was in the parking lot for fifteen minutes around 7 of which I was on hold while they again sat at the desk ignoring the calls. I have picture of empty bays and lot. Judy just makes up excuse after excuse. They couldn’t mount one tire because they were about to be flooded with their appointment customers and were working on computer things which is why they couldn’t honor my appointment. Monroe is a joke. Save yourself and go to Flynn’s
  • LR
    lexii robarts
    Nov 10, 2025
    1.0
    As soon as I walked in there was attitude towards me without ever having picked their heads up off their hands or eyes off their computer. I had an appointment set for a leaky tire, I was not a walk in. I parked in a space that was not a parking spot and the guy told me to move it, which I happily and respectfully did. When asked if I was waiting or dropping off and I replied waiting, their attitudes got worse. Not sure what their issues were to give such terrible attitudes to a paying customer? When I asked how long the wait, they replied "yep" That doesn't answer my question or give any other information other than validation of their poor attitudes. I said I'd be calling around and they with more attitude said everyone else is pretty busy too. I would have waited however long it took for my appointment clearly, I had a sketch book in hand. However after further calls to other places around, from the sounds of it they are actually the least busy. No wonder!! I left not because of a wait time, but because I have never been treated so poorly at any garage. I will be dropping off at another garage. This is my first review ever for any business if that says anything about the experience. I'd give 0 stars if I could.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What auto maintenance and repair services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provide comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, and check engine services.

What tire brands are available at Monro Auto Service and Tire Centers?

They specialize in tire changes with top-quality brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.