Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Erie, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Erie location today.
Location
Hours
Reviews
4.2
532 reviews
5 stars
347
4 stars
77
3 stars
32
2 stars
15
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Jack and Claudia for their exceptional service.
Reservation Issues
Several reviews mentioned problems with reservations, including not having the reserved vehicle available upon arrival and poor communication regarding vehicle availability.
Vehicle Quality
Customers generally reported satisfaction with the quality and condition of the rental vehicles, noting that they were clean and well-maintained.
Long Wait Times
Multiple reviews indicated long wait times for vehicle pickup and issues with the efficiency of the rental process, leading to frustration among customers.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about service inconsistencies and negative interactions, suggesting a need for improvement.
- NSNicholas SalaJan 5, 20265.0Easy to work with and fast service. Will use again!
- ADalysa dehavenJan 1, 20265.0I went to the 25th and State St. Erie, PA location. It was really easy and everyone I dealt with was really nice and extremely helpful. The guy who picked me up was on time & really friendly. I got put in a 2023 Jeep Renegade. Absolutely loved that rental! If it makes a difference I went through my insurance and then kept the car longer out of pocket.
- KKkevinDec 6, 20251.0Can't get through to anyone on the phone. Tried multiple times and had no success. The entire time I was waiting a pre-recorded message was playing saying Enterprise is there for you when you need them. Then it eventually hangs up on me.
- PWpamela watkinsDec 1, 20251.0Absolutely the worst service. Drivers side window would fall open for no reason. We called and waited 40 minutes on hold. We cannot drive the vehicle and we cannot even leave a message. Their commitment to customers is a joke. Do yourself a favor and skip enterprise...not worth the hassle.
- JRJacob RogersNov 14, 20251.0Do not go. Most likely will not have a car for you and the manager will lie to your face just to get you in so they can pawn a different car that you didnt wan off to you.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Erie, PA?
Enterprise Rent-A-Car is located at 2507 State St, Erie, PA 16503, US.
What are the operating hours of Enterprise Rent-A-Car?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 11:00 AM to 2:00 PM, and closed on Sunday.
What types of vehicles can I rent at Enterprise Rent-A-Car in Downtown Erie?
You can rent a wide range of vehicles including cars, vans, and luxury vehicles with flexible rental options.
Does Enterprise Rent-A-Car offer special rates or discounts?
Yes, they offer great weekend rates as promoted on their website and discounts for active military personnel.
What payment options are accepted at Enterprise Rent-A-Car?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
How can I make a reservation at Enterprise Rent-A-Car in Downtown Erie?
Reservations can be made online via their website at https://www.enterprise.com/en/car-rental-locations/us/pa/downtown-erie-4050.html
Is Enterprise Rent-A-Car's Downtown Erie location women-owned?
Yes, the Downtown Erie Enterprise Rent-A-Car is owned by a woman.
What nearby automotive services can help prepare my rental vehicle?
Nearby automotive services include Leo's Car Wash for cleaning, Tamar Auto Service for repairs, and Downtown Motors & Service for automotive needs.
Are there convenient places to fuel up close to Enterprise Rent-A-Car in Erie?
Yes, there are several nearby gas stations including Citgo, COUNTRY FAIR #90, and Country Fair which also offers a convenience store and liquor store.
What nearby dining options are available for customers visiting Enterprise Rent-A-Car?
Customers can enjoy meals at Zodiac Dinor, a local American diner, or grab coffee and cocktails at Tipsy Bean located nearby.