Business Details
About
Auto Body ShopAuto Glass ShopAuto Dent Removal Service
At Bonnell's Collision Center of Erie, we like to keep things moving. That is why we focus on providing the highest quality repair services and products available.
We work with insurance companies from beginning to end to make sure your vehicle is safely back on the road and restored to its pre-accident condition. Bonnell's top priority is repairing your car right in order to keep both you and your family safe.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
394 reviews
5 stars
335
4 stars
19
3 stars
11
2 stars3
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the attentive and friendly service, highlighting the staff's professionalism and willingness to keep them informed throughout the repair process.
Quality of Work
Overall, customers were satisfied with the quality of repairs, noting that their vehicles looked as good as new after service.
Communication
While many reviews commended the communication regarding repair status, some customers experienced issues with delays and lack of updates.
Timeliness
Several reviews mentioned delays in repair times, with some customers expressing frustration over extended wait periods for parts and completion.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about poor service and quality in some cases, indicating inconsistency in performance.
- FWFlo WilkoszNov 29, 20255.0The repairs looked great and the staff is always super friendly!!!
- MGMaria GarzónNov 3, 20255.0La atención es espectacular, respetuosa de tu tiempo, te atienden personalizado y entienden lo que necesitas, por favor siempre que necesite reparar revisar o una opción honesta vaya a este lugar.
- MRMarcus RussellSep 29, 20255.0They kept us updated throughout the entire process. Even got it back before originally expected!!
- CHCourtney HibblerSep 6, 20255.0Bonnells did a great job repairing the damage to my vehicle from an accident. They provided excellent customer service from the day I walked in to drop off my vehicle, throughout the repairs with updates, and at pick up. The job was also completed quicker than estimated, the work they did was impressive AND they even cleaned up the inside of my car which was unexpected and so appreciated. Zero complaints, I definitely recommend!
- CHCandy HendricksJul 28, 20255.0Not only did I need a windshield replaced, but I also had hit a deer which caused extensive damage to the bumper and on the body. I was very impressed with the efficiency, communication and end product. What added the cherry on the top was the amazing cleaning job they did inside and out! I did not expect that! Outstanding!
Frequently Asked Questions About Bonnell's Collision Center Erie
Do you work on rust?
No, unfortunately we can not guarantee the workmanship.
Are estimates free?
Yes
Do you tow vehicles?
We do not tow them personally, but we have a great company we sublet the tows to.
Do you replace windshields?
No, but we have a great company that we sublet it to.
What types of repair services does Bonnell's Collision Center Erie offer?
We offer collision repair, diagnostics and calibrations, electric vehicle repair, estimate and claim guidance, frame/unibody repair, mechanical repairs, non-collision damage repair, and paint services.
Does Bonnell's Collision Center Erie replace windshields?
No, we do not replace windshields directly, but we work with a trusted company to handle windshield replacements for our customers.
Are estimates for repairs free at Bonnell's Collision Center Erie?
Yes, we provide free estimates for all repair services.
Does Bonnell's Collision Center Erie offer towing services?
We do not perform towing ourselves, but we collaborate with a reliable towing company to assist our customers.
What are the operating hours of Bonnell's Collision Center Erie?
We are open Monday through Friday from 8:00 AM to 5:30 PM and closed on weekends and major holidays.
What payment methods are accepted at Bonnell's Collision Center Erie?
We accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is Bonnell's Collision Center Erie wheelchair accessible?
Yes, our facility has wheelchair accessible entrances, parking, and restrooms to accommodate all customers.
How can nearby places like The Saucery Tavern enhance my visit to Bonnell's Collision Center Erie?
While your vehicle is being serviced, you can enjoy a meal or a drink at The Saucery Tavern, a nearby bar and restaurant, making your wait more comfortable and enjoyable.
Are there convenient places like the PNC ATM near Bonnell's Collision Center Erie?
Yes, a PNC ATM is located nearby for your convenience if you need to withdraw cash during your visit.
Can I explore local shops near Bonnell's Collision Center Erie while waiting?
Absolutely, Goodwill thrift store and Presque Isle Hot Tubs are nearby options where you can shop or relax while your vehicle is being repaired.