Brand Certified
AutoZone Auto Parts
4.4(282 reviews)
Certified by AutoZone Auto Parts • Mar 01, 2026
Business Details
3981 Buffalo Rd, Erie, PA
16510, United States
Certified by AutoZone Auto Parts • Mar 01, 2026
(814) 899-9514
Certified by AutoZone Auto Parts • Mar 01, 2026
https://www.autozone.com/locations/pa/erie/3981-buffalo-rd.html
Certified by AutoZone Auto Parts • Mar 01, 2026
About
Certified by AutoZone Auto Parts • Mar 01, 2026
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Buffalo Rd in Erie, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Erie, PA or call us at (814) 899-9514.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Certified by AutoZone Auto Parts • Mar 01, 2026
Hours
Certified by AutoZone Auto Parts • Mar 01, 2026
Reviews
4.4
282 reviews
5 stars
185
4 stars
60
3 stars
21
2 stars
7
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers reported a mix of excellent and poor customer service experiences, with some praising staff for being friendly and helpful, while others encountered rude or unhelpful employees.
Staff Knowledge
Many reviews highlighted the staff's knowledge and willingness to assist customers, although there were instances of employees lacking product knowledge.
Product Availability
Customers generally found that the store had a good selection of parts and accessories, with many noting that they could find what they needed or that staff would order items if not in stock.
Positive Experiences
Several customers shared positive experiences, particularly with specific employees who went above and beyond to assist them.
Mixed Reviews
While many reviews were positive, there were notable complaints about specific incidents of poor service, indicating inconsistency in customer experiences.
- YYYourWetNightmare2 days ago5.0Djuan was more than helpful. Good store
- HCHamro ChannelDec 28, 20251.0This store is usually very good and I have received good customer service here in the past. However, today I had a completely unacceptable experience with one of the employees. I do not know her name. I visited the store on December 27 at around 4:38 PM to buy a battery for my car key. I tried to find the battery myself but couldn’t, so I asked a female employee for help. When I told her I needed a battery for my car key, she responded in an angry and disrespectful tone and asked, “What’s the number?” I explained that I didn’t know the number but could provide my car information. Instead of helping, she continued to act irritated and rude for no reason. Later, I realized I had an AutoZone account and searched up the key battery myself. When I showed her the correct battery information, she became even more upset, spoke disrespectfully, and made fun of me in front of other customers, which was extremely embarrassing and unprofessional. I stayed quiet and did not respond back. This kind of behavior is unacceptable in a customer-facing job. If management reviews the store video footage from that time, they will clearly see what happened. I am very disappointed with the customer service I received and do not appreciate being treated this way.
- ICIsaac CasimirNov 12, 20251.0Worst auto zone ever sold me the wrong battery
- GCGail ConnersSep 25, 20255.0Helped me change my turning signal bulb.nice staff .
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Erie, PA?
AutoZone Auto Parts at 3981 Buffalo Rd, Erie, PA is open from 7:30 AM to 8:00 PM Monday through Saturday, and from 9:00 AM to 7:00 PM on Sundays.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
Yes, AutoZone Auto Parts offers in-store pickup as well as same day delivery services.
What kind of products can I find at the AutoZone Auto Parts store on Buffalo Rd?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at the store.
What brands of auto parts are available at AutoZone Auto Parts on Buffalo Rd?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Erie, PA?
You can call them at (814) 899-9514 or email customer.service@autozone.com.
Where is AutoZone Auto Parts located?
AutoZone Auto Parts is located at 3981 Buffalo Rd, Erie, PA 16510, USA.
Is there a popular coffee shop near AutoZone Auto Parts where I can grab a drink?
Yes, Dunkin' and Starbucks are nearby coffee shops where you can grab a drink before or after visiting AutoZone.
Are there any dining options near AutoZone Auto Parts on Buffalo Rd?
Nearby dining options include Jersey Mike's Subs, Applebee's Grill + Bar, Chopstix Asian Cuisine East, Cicis Erie, Ichiban, and Chipotle Mexican Grill.
Are there other automotive-related stores near the AutoZone Auto Parts location in Erie?
Yes, nearby automotive-related stores include Monro Auto Service and Tire Centers and the other nearby AutoZone locations.
Can I visit fitness or recreational facilities near AutoZone Auto Parts?
Yes, Snap Fitness gym, Eastway Lanes bowling alley, and Emory Red Hinkler Park are nearby places where you can enjoy fitness and recreation.
Brand Certified Facts from AutoZone Auto Parts
AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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