Mr. Tire Auto Service Centers

4.0
557 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
884 E. Main Street (Walmart Shopping Center), Ephrata, PA
17522, United States

Hours

Reviews

4.0
557 reviews
5 stars
364
4 stars
48
3 stars
15
2 stars
17
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting the manager George for his professionalism and customer care.

Service Quality

While some reviews noted excellent service and quick repairs, others reported issues with overcharging and incomplete work, leading to mixed experiences.

Trustworthiness

Several customers expressed concerns about honesty and transparency, with some feeling they were upsold unnecessary services or charged excessively.

Efficiency

Customers appreciated the quick service times for walk-ins and appointments, although there were complaints about scheduling issues and delays.
  • TM
    Thomas Mercer
    4 days ago
    2.0
    I had an appointment at 8 AM. I had to wait until there mechanic came in by 9 AM to service my vehicle. I ask to have a tire checked out for a slow leak and all they did put air in the tire and said nothing was wrong . Later that day I was out to get groceries and the tire went flat and had to the tire fixed at another tire shop.
  • KH
    Kevin Ho
    Dec 31, 2025
    5.0
    Well I did a trip from texas to pa and on the way. Into Alabama. I ran into an issue with road work and ended up getting a flat in the middle of the night. Thankfully my man was a life saver and came through with a new tires. Cause I was definitely not driving the rest of the way with donut on. By far a good service and fun experience.
  • SH
    Shastah Horn
    Dec 29, 2025
    5.0
    I am from out of town and made a silly mistake that resulted in me needing my coolant flushed. I called this location because they were right across the street and they were able to help we right away. As a woman going to get your car serviced can be intimidating but these gentlemen were very kind, helpful, and didn’t take advantage of my lack of knowledge. They also noticed that my inspection was about to expire and said they could take care of it while I was here and it wouldn’t take much time. Over all wonderful experience, the price was very reasonable, and I appreciate them being proactive. 10 out of 10.
  • JS
    Jordon Sweigart
    Dec 24, 2025
    5.0
    Walked in and got an alignment and 2 new tires, manger was great, customer service was good, and everything was done in an hour with no appointment, ill be coming back :)
  • AA
    Alex Aronson
    Dec 23, 2025
    1.0
    I have been using Mr. Tires for over 8 years as they were honest and reliable. I am not sure if George left but recently (my last 2 visits), I have been very unhappy. The woman at the front desk most recently, was on the phone as I entered clearly complaining to who I assume was the manager or owner that two people didn't show up and she wasn't even supposed to be working. This lead to a very unpleasant encounter as she put him on hold while finishing my car pick up. On top of this, I was told I needed new tires and work done on my brakes that would total to $2,200 in work. I had my tires replaced by the same shop about 4 months ago (only have put about 2,500 miles on them) and the other piece of work I looked at myself and it was not honest work that needed to be done. I will not return and will find a new place to go to as they are no longer the honest, top quality experience I used to receive when George was there.

Frequently Asked Questions About Mr. Tire Auto Service Centers

What types of automotive services does Mr. Tire Auto Service Centers offer?

Mr. Tire provides comprehensive auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services. They also specialize in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

What are the operating hours of Mr. Tire Auto Service Centers in Ephrata, PA?

They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.