AutoZone Auto Parts

4.5
262 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Chestnut St in Emmaus, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Emmaus, PA or call us at (610) 965-0881.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1437 Chestnut St, Emmaus, PA
18049, United States

Hours

Reviews

4.5
262 reviews
5 stars
191
4 stars
43
3 stars
14
2 stars
5
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for going above and beyond to assist with their needs, highlighting exceptional service from multiple employees.

Knowledgeable Staff

Customers frequently noted the staff's expertise and ability to provide helpful advice on automotive issues and parts.

Mixed Experiences

While many reviews were positive, there were some reports of poor service and unhelpful staff, indicating inconsistency in customer experiences.

Installation Assistance

Numerous customers appreciated the help with installing parts, such as batteries and wipers, which enhanced their overall experience.

Store Environment

The store was often described as clean and well-organized, contributing to a pleasant shopping experience.
  • AP
    Allison Pierson
    Oct 26, 2025
    5.0
    Went above and beyond to find my warranty so I could return and purchase the right part.
  • LR
    Lisa Rosario
    Oct 11, 2025
    5.0
    I’m a school bus driver and had a windshield wiper had broken on me coming to Emmaus from the Poconos so I had stopped at this store for an emergency fix. Karl was totally went above and beyond to make sure this issue was fixed and so pleasant while doing so. Marcie and Alyssa also both were very pleasant and so helpful! These guys showed me today the truest form of great customer service! Truly appreciate all the help from this crew today. They deserve raises 🥰
  • SD
    Sandra Dileo
    Sep 6, 2025
    5.0
    Alyssa was so professional. I bought a battery. She checked to make sure she could install it. Took her a few minutes. She did a great job!!
  • HG
    Heidel Gehr
    Sep 6, 2025
    5.0
    Been buying parts for years here. Never felt a need to post a review until now...been having car issues, called..the associate who answered was super helpful and also got a more seasoned associate...when I had specific questions. That manager saved me hundreds of dollars and gave me great advice. Thank you emmaus team! My analogy paid off lol because I had great customer service. Thank you
  • BS
    brendan santiago
    Jun 23, 2025
    1.0
    NEVER HAD A BAD EXPERIENCE UNTIL TODAY WENT TO AUTOZONE WENT TO THE GUY IN FRONT DESK HE WAS THE MOST RUDEST PERSON ALIVE LAZY REFUSED ME ANY TYPE OF HELP ANY QUESTION I ASKED WAS JUST NO HELP TOLD ME TO GO TO THE NEXT AUTOZONE IF I DIDNT LIKE MY SERVICE VERY UNPROFESSIONAL NEVER GOING THERE AGAIN I DONT RECOMMEND ANYONE TO COME HERE YOU BETTER OFF GOING TO LEHIGH ST AUTOZONE WONDERFUL PEOPLE AND ALWAYS WILLING TO GO ABOVE AND BEYOND FOR THEY CUSTOMERS

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Emmaus, PA?

AutoZone Auto Parts in Emmaus, PA is open Monday to Thursday from 7:30 AM to 8:00 PM, Friday and Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery?

Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services.