Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Elkins Park, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Elkins Park location today.
Location
Hours
Reviews
4.1
571 reviews
5 stars
348
4 stars
91
3 stars
39
2 stars
22
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others are criticized for being rude and unprofessional.
Reservation Issues
Multiple customers reported problems with reservations, including cars not being available despite confirmations, leading to frustration and dissatisfaction.
Vehicle Condition
Several reviews mentioned cleanliness issues with the vehicles, including unclean interiors and maintenance problems, which negatively impacted customer experiences.
Staff Professionalism
While some staff members received commendations for their professionalism, others were noted for their lack of courtesy and poor customer interaction.
Response Time
Customers expressed dissatisfaction with long wait times for service and difficulty reaching the location by phone, indicating a need for improved staffing and responsiveness.
- DMDUANE MEDLEYNov 16, 20255.0The process from beginning to the end. Great job. The only rental spot I go to.
- RNRae NandlalNov 4, 20251.0These people hung up on me twice.
- JCJennifer Crystal “Coach Jannah” CostonOct 29, 20255.0We are frequent renters and the staff here are always wonderful. They are helpful and always go above and beyond to exceed my expectations! You won't be disappointed
- TTTDOct 25, 20255.0Great experience renting here!
- SHSakia HawthorneOct 12, 20251.0My vehicle was stolen and my insurance company utilized Enterprise for my rental. I had the vehicle for 19 days and paid $795.75 out of pocket. I received $150 back when I returned the vehicle. I wanted to extend my rental because my car is still being repaired. Since my insurance had exhausted they wanted me to pay another $700 to rent another car instead of letting me continue with my current agreement. This is very disturbing as we the customers are already paying for unforseen expenses and to add this burden during this time is horrible. I returned my vehicle and will rent a car from another company because this wasn't right.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Elkins Park, PA?
Enterprise Rent-A-Car is located at 1627 W Cheltenham Ave, Elkins Park, PA 19027.
What are the operating hours of Enterprise Rent-A-Car in Elkins Park?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 8:00 AM to 1:00 PM, and Sundays from 9:00 AM to 12:00 PM.
What types of rental vehicles does Enterprise Rent-A-Car offer at the Elkins Park location?
They offer a wide range of vehicles including cars, vans, auto rentals, and luxury car rentals to fit various needs.
Can I book my car rental reservation online for the Elkins Park location?
Yes, you can reserve your rental car online through their reservation website at http://enterprise.com/reserve.
What payment options are accepted at Enterprise Rent-A-Car in Elkins Park?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Does Enterprise Rent-A-Car in Elkins Park offer any special rates or discounts?
Yes, they have great weekend rates and also offer discounts for active military members.
What nearby gas stations can I visit to fuel up before returning my rental car?
You can find nearby gas stations such as Cheltenham Sunoco, Sunoco Gas Station, and Hess Express near the Enterprise Rent-A-Car location.
Are there any convenient dining options near Enterprise Rent-A-Car in Elkins Park?
Nearby dining options include Peter's Chicken & Seafood, Bruno's Pizza, and Peter's Seafood, great for meals before or after your rental.
What community centers or recreational venues are close to the rental location?
The La Mott Community Center, which offers gym and sports facilities, and the La Mott Free Library are nearby places you can visit.
Can I get assistance with vehicle repairs or automotive services near Enterprise Rent-A-Car?
Yes, Ace Transmission offers automotive repair services nearby, which could be useful if needed during your rental period.