Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Missy and Amanda for their exceptional service.
Sales Experience
Customers reported positive experiences during the purchasing process, noting knowledgeable and accommodating sales representatives.
Service Issues
Numerous reviews indicated significant problems with service and repairs, including delays, lack of communication, and unresolved issues with RVs.
Communication Problems
Several customers expressed frustration over poor communication regarding service updates and warranty work, leading to dissatisfaction.
Product Quality Concerns
Multiple reviews mentioned receiving defective RVs or issues that were not addressed properly, leading to a lack of trust in the dealership.