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Koch 33 Mazda

4.7
(880 reviews)

Business Details

191 Commerce Park Drive, Easton, PA
18045, United States
(610) 991-9100

About

Mazda Dealer

Location

Koch 33 Mazda
191 Commerce Park Drive, Easton, PA
18045, United States

Reviews

4.7
880 reviews
5 stars
795
4 stars
20
3 stars
5
2 stars
7
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, friendly, and helpful throughout the car buying process.

Sales Experience

Several reviews highlighted a positive, pressure-free sales experience, with salespeople being accommodating and attentive to customer needs.

Post-Sale Follow-Up

There were mixed reviews regarding post-sale follow-up, with some customers feeling neglected after the purchase.

Pressure Tactics

A number of customers reported feeling pressured during the sales process, particularly regarding financing and additional warranties.

Vehicle Quality Issues

Some customers expressed dissatisfaction with the quality of vehicles sold, citing safety concerns and missing items like spare keys.
  • MM
    Michael
    3 days ago
    5.0
    I came here with an open loan already and horrible credit trying to get a second car for my wife. However, Kenny the salesman, Mike, Adam along with John who worked DAYS speaking to the bank to get us approved were able to do just that with the car we applied for! They all worked extremely hard for us. Even walked out with much cheaper insurance with both of us on the policy thanks to Adam. This has been the best dealership experience by far and we will definitely be referring everyone we know here! You won’t regret coming here. The impossible became possible I’m still a bit shocked!
  • RW
    Randy Weller
    5 days ago
    5.0
    Bought a VW Gti on 2/14, sales rep Vincent Simone. Vin had as much paperwork done as we could get before we even got to the dealership, so rather than spend all day there it was only 2hrs in and out. Excellent service, excellent vehicle. Couldn't ask for more.
  • KG
    Kelly Garber
    Feb 24, 2026
    5.0
    Our salesman was wonderful, he filled in for the gentleman I communicated with over text beforehand as he was unavailable due to an emergency: He greeted us immediately, answered all of our questions but most importantly conducted himself in a professional manner. Everyone was polite and easy to deal with which made our car buying experience stress free.
  • AE
    Angelina Elders
    Feb 14, 2026
    5.0
    Best car buying experience at Koch. When,not if you buy your next car ask for Seo Yung. He made the process so easy and my family and I couldn't be happier. Mike in finance was also wonderful. He took the time to explain all our options and we left with no unanswered questions. What a great team,thank you again!
  • MS
    Maude Snyder
    Feb 13, 2026
    5.0
    This was one of the most pleasant experiences I’ve had buying a car. Kenny Wu was so helpful with answering my questions about the Cx5 regarding reliability and the features of the vehicle. He was also able to tell me personal experiences with the Cx5 as his wife also owns one. The process was painless. I went in looking at one specific one, but ended up going with a newer model with less miles! I had to have the heated seats! I am not disappointed whatsoever. The insurance guy Denis was so nice and helped us get a better price on our insurance than what we had before, since we just stayed with the same company for a long time we were no longer getting a good deal. Typically shopping around for insurance can be a pain with requesting quotes but he made it so easy to move to a different company and helped me get set up with the new company right away. Even though buying a car is always a long process at the dealership, it didn’t feel like I was there that long as it wasn’t a dull time and I left feeling satisfied with my decision! I highly recommend coming here to get a Mazda. I was initially intimidated by going to get a car at a big dealership. But as soon as I spoke with Kenny I felt at ease and everyone that was involved was warm and welcoming. I’m happy to be apart of the Mazda family. A huge thank you to everyone who was with me for making it such a wonderful experience!

Brand Certified Facts from Koch 33 Mazda

Koch 33 Mazda partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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