Customers consistently praised the sales team for being helpful, knowledgeable, and providing a low-pressure environment during the car buying process.
Customer Service
Many reviews highlighted excellent customer service, with staff being friendly, attentive, and willing to go above and beyond to assist customers.
Service Department Issues
Several customers reported negative experiences with the service department, including poor communication, unresolved vehicle issues, and dissatisfaction with service quality.
Transparency and Honesty
Customers appreciated the transparency in pricing and negotiations, with many noting that there were no hidden fees or pressure tactics used during the sales process.
Mixed Reviews on Used Vehicles
While some customers had positive experiences with used vehicle purchases, others reported significant issues shortly after buying, raising concerns about the quality of used cars sold.
MM
Manny Maltese
1 day ago
5.0
Quick, easy and fair. Everyone at Koch Ford was great to work with and at no point did I ever get that stereotypical car salesman pressure. They gave me a great deal on my new truck purchase and gave me the best price for my trade. I test drove a couple new and used trucks and they were all clean and ran well. I would highly recommend to anyone looking for an easy car buying experience.
BL
Barry Lake
1 day ago
5.0
I've bought more then a few cars from dealerships and this by far the most pleasant and no pressure purchase. I would highly recommend anyone looking for a car to go there
EH
Enrique Huertas
Feb 20, 2026
5.0
One of the smoothest vehicle buys I have ever had the pleasure of being apart of. They took all the stress out of the purchase. Christopher Valdez was very knowledgeable on the Ford Mustang Mach E guided me on my purchase and answered any questions I had. There was a stop sale on my vehicle however he communicated with me through that process and ensured a smooth transition on purchase day. Much thanks to the entire team and I look forward to recommending Koch 33 and Christopher to everyone I know and any future business.
CB
Chad B.
Feb 14, 2026
5.0
Great experience working with Brandon Bonnell and the team at Koch. It was the first lease I’ve driven and they had top notch customer service walking me through the process. We live in a low-trust society at the moment but Koch is highly professional. I recommend working with them to purchase or lease a new vehicle.
LS
Liam St
Feb 3, 2026
5.0
I came in from Long Island, NY last weekend and picked up a 2019 F-150 Limited from Koch 33. My entire experience was extremely straightforward and easy, my salesman turned homie Christopher Valdez was extremely cool and easy to do business with, he also put a limb out for me on my trade in to get the deal done. The truck came exactly as asked, was detailed the day of purchase and has a 100,000 mile bumper to bumper warranty. Very polite and honest people here and a very professional setting. So far I am loving the truck, thanks guys!
Koch 33 Ford is located at 3810 Hecktown Road, Easton, PA 18045, USA.
What type of dealership is Koch 33 Ford?
Koch 33 Ford is a Ford Dealer offering new and used Ford vehicles.
How can I contact Koch 33 Ford by phone?
You can reach Koch 33 Ford by calling +1 610-810-1187.
Does Koch 33 Ford have an online presence where I can find updates?
Yes, Koch 33 Ford has a Facebook page at https://www.facebook.com/Koch33Ford/ where you can find updates and promotions.
What is 'The Koch 33 Advantage'?
'The Koch 33 Advantage' refers to the featured benefits and services that differentiate Koch 33 Ford from other dealers.
Are there other automotive related services near Koch 33 Ford?
Yes, nearby you can find trusted services like Koch 33 Mobile Service, Koch 33 Collision for automotive repairs, and other dealerships like Milham Ford and Koch 33 Toyota.
Can I find car insurance services near Koch 33 Ford?
Yes, Koch Protect Inc., Micaiah Mansell: Allstate Insurance, and Nationwide Mutual Insurance Company offer insurance services close to Koch 33 Ford.
Are there medical facilities near Koch 33 Ford?
Yes, the Health Center at Hecktown Oaks, LVH - Hecktown Oaks hospital, and various medical specialists including oncologists, cardiologists, and rehabilitation centers are located nearby.
What can customers do nearby before or after visiting Koch 33 Ford?
Customers can visit nearby medical centers for health checkups or explore automotive services and insurance agencies around Koch 33 Ford, making it convenient to manage vehicle and personal needs in one area.
Is Koch 33 Ford located in the Eastern Time Zone?
Yes, Koch 33 Ford operates in the Eastern Time Zone (America/New_York).
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