Many customers praised the staff for being professional, friendly, and compassionate during stressful situations.
Pricing Concerns
Several reviews highlighted issues with perceived overcharging and price gouging, particularly in emergency situations.
Response Time
Customers frequently noted the quick response times of the towing service, often arriving within minutes.
Professionalism
While many drivers were commended for their professionalism, some reviews mentioned unprofessional behavior from certain staff members.
Community Impact
Some customers appreciated the company's efforts to help in difficult situations, emphasizing their caring approach.
CR
Cynthia Reifsnyder
6 days ago
5.0
My husband did not survive a recent auto crash but his car was towed to Wayne's Towing and kept there for a few weeks and then release for me to "go through it". One of the toughest things I've every done. His staff was so compassionate throughout my ordeals and helpful in so many ways that I cannot be more grateful for their help. Office staff is wonderful.
FS
Fred Shand
Nov 16, 2025
5.0
Great experience. Fast response, very knowledgeable. Thanks Jon!
T2
The Internet Troll 256
Oct 20, 2025
1.0
These people are money hogs, way over charge for storage and towing.
BG
Brian Gaskill
Oct 14, 2025
5.0
Had to get my vehicle towed to a garage and the were able to pick up my vehicle within a half hour from me calling. They are very professional. I would have them tow my vehicle anytime
CH
Charlie Hasson
Sep 23, 2025
5.0
We had one of our company vehicles towed to Wayne's after an accident. They were the easiest garage to work with that I've ever used after we've had a company accident. I will be using their services again in the future!
What services does Wayne's Towing & Recovery provide?
They provide local towing, accident recovery, lockout service, tire changes, medium duty towing, off road recovery, and roadside assistance.
Where is Wayne's Towing & Recovery located?
Wayne's Towing & Recovery is located at 5199 Main St, East Petersburg, PA 17520, USA.
Which payment methods are accepted at Wayne's Towing & Recovery?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wayne's Towing & Recovery by phone or email?
You can reach them by phone at +1 717-581-5151 or email at waynestowing@verizon.net.
Does Wayne's Towing & Recovery have an online presence?
Yes, their website is https://www.waynestowingandrecovery.com/ and their Facebook page is https://www.facebook.com/TEAMWAYNES/.
What nearby car rental options are available near Wayne's Towing & Recovery?
Nearby Enterprise locations such as Enterprise Truck Rental, Enterprise Commercial Trucks, and Enterprise Rent-A-Car offer truck, car, and RV rentals that customers can access for convenient vehicle needs.
Are there any car dealerships near Wayne's Towing & Recovery where I can look for vehicle purchases or repairs?
Yes, nearby car dealerships include Lancaster Kia, LCM Used Car Super Store, Lancaster Mazda, and Emily Shaub New/Used Vehicles, providing options for buying or servicing vehicles.
What nearby real estate agents or services are located close to Wayne's Towing & Recovery?
Several real estate agents and teams are nearby, including Debby Stahl, The Dan Parson Team, Robert Barker Realtor, Rand Oliver Realtor at Keller Williams Elite, and others, which might be useful for customers interested in real estate in the area.