Business Details
About
Towing Service Station
Wayne's Towing & Recovery, LLC provides Local Towing, Accident Recovery, Lockout Service, and Tire Changes to the Lancaster, PA area.
Location
Hours
Reviews
4.6
259 reviews
5 stars
222
4 stars
13
3 stars1
2 stars3
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being kind, professional, and compassionate during stressful situations.
Response Time
Numerous reviews highlighted the quick response times of the towing service, often arriving within 20-30 minutes.
Pricing Concerns
Several customers expressed dissatisfaction with perceived overcharging and predatory pricing practices.
Professionalism
Most drivers were described as courteous and knowledgeable, providing reassurance and assistance during difficult times.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding customer service and handling of specific situations.
- DDDerrick4 days ago1.0Storage sharks. Never let them tow your vehicle.
- GFGrant Fellenbaum4 days ago2.0The service was great but the price was outrageous. $635.00 for a 10 mile haul and a Honda civic that was able to be driven onto the tow truck seems unreasonable. This was at 6 PM on a Tuesday evening.
- JPjeremy pattersonDec 23, 20255.0Had an issue requiring a tow on 12/23. Tommy from Wayne’s towing was there within 20 minutes and had me at my destination within half an hour. Kudos on fast, efficient service.
- DPDavid PottsDec 15, 20255.0Used Wayne's numerous times over the years and also today. Rollback driver was courteous, respectful. Much appreciated, Thankyou. Dave Potts
- LHLeigh HyattDec 12, 20255.0Fantastic job by Dereck Duffy
Frequently Asked Questions About Wayne's Towing & Recovery, LLC
What are the operating hours of Wayne's Towing & Recovery, LLC?
Wayne's Towing & Recovery, LLC operates Monday through Friday from 8:00 AM to 4:00 PM and is closed on Saturdays and Sundays.
Is 24/7 towing service available at Wayne's Towing & Recovery?
Yes, Wayne's Towing & Recovery offers 24/7 towing services for emergencies.
What services does Wayne's Towing & Recovery provide?
They provide local towing, accident recovery, lockout service, tire changes, medium duty towing, off road recovery, and roadside assistance.
Where is Wayne's Towing & Recovery located?
Wayne's Towing & Recovery is located at 5199 Main St, East Petersburg, PA 17520, USA.
Which payment methods are accepted at Wayne's Towing & Recovery?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wayne's Towing & Recovery by phone or email?
You can reach them by phone at +1 717-581-5151 or email at waynestowing@verizon.net.
Does Wayne's Towing & Recovery have an online presence?
Yes, their website is https://www.waynestowingandrecovery.com/ and their Facebook page is https://www.facebook.com/TEAMWAYNES/.
What nearby car rental options are available near Wayne's Towing & Recovery?
Nearby Enterprise locations such as Enterprise Truck Rental, Enterprise Commercial Trucks, and Enterprise Rent-A-Car offer truck, car, and RV rentals that customers can access for convenient vehicle needs.
Are there any car dealerships near Wayne's Towing & Recovery where I can look for vehicle purchases or repairs?
Yes, nearby car dealerships include Lancaster Kia, LCM Used Car Super Store, Lancaster Mazda, and Emily Shaub New/Used Vehicles, providing options for buying or servicing vehicles.
What nearby real estate agents or services are located close to Wayne's Towing & Recovery?
Several real estate agents and teams are nearby, including Debby Stahl, The Dan Parson Team, Robert Barker Realtor, Rand Oliver Realtor at Keller Williams Elite, and others, which might be useful for customers interested in real estate in the area.