Enterprise Rent-A-Car

4.0
299 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Du Bois, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Dubois location today.

Location

Enterprise Rent-A-Car
621 Division St, Du Bois, PA
15801, United States

Hours

Reviews

4.0
299 reviews
5 stars
189
4 stars
36
3 stars
19
2 stars
9
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting exceptional service during the rental process.

Vehicle Availability

Several reviews highlighted issues with vehicle availability, including last-minute cancellations and unfulfilled reservations.

Cleanliness

Feedback indicated that while some cars were clean, others were not adequately prepared for the next customer, with reports of unclean interiors.

Pricing Issues

Customers expressed frustration over pricing discrepancies, including unexpected charges and higher rates for early returns.

Overall Experience

While many had positive experiences, there were significant complaints about poor service and management, leading to mixed overall satisfaction.
  • SB
    Steve Banks
    Nov 5, 2025
    5.0
    QUICK AND EASY .ASSIGNED A NICE VEHICLE
  • BS
    Brandy Shreckengost
    Oct 26, 2025
    1.0
    I rented a car here because I had a mechanical issue with my car. I paid out of pocket, as rental coverage doesn’t cover mechanical issues. The staff were nice, however I paid $500 (tax included) to rent a car for a week, 7 days… which is $71.43/ a day for the car. I only ended up needing it 3 days, thankfully, because my car was able to be fixed fairly quickly. They ended up charging me more money, $99.20/ a day for three days because I only needed the car for three days and returned it early…. What a great business protocol, punishing you for not needing the car as long, and charging you more money per day, that is absurd. Terrible business practice, and customer service if you ask me.
  • JA
    Jessica Allen
    Oct 19, 2025
    1.0
    My friend scheduled a rental for us to go on vacation months ago. 3 days before they called and told her they wouldn't have a vehicle for her then called her morning of, said they had one then called 2 hours later and said they didn't. She ended up driving to state college for one. After vacation she paid extra to leave it at the DuBois location due to plans immediately after drop off, they made her feel terrible about it. The next morning a woman reached out to my husband saying she got the rental we had and found his wallet sitting in the center console, we met up with her to retrieve it and found out there was still sand from the beach all through it. So they never cleaned it out after us and gave it to another family. One of our children got car sick, we cleaned it ourselves but they never bothered to sanitize it or vacuum it out. Will never get a car there again!
  • TD
    Thomas Dinger
    Oct 17, 2025
    5.0
    Exceptional customer service throughout the entire rental process. The car was great and the people were also.
  • CA
    Cheryl Ann
    Oct 14, 2025
    5.0
    Great experience with Enterprise in Dubois Pa.!!

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Du Bois, PA?

Enterprise Rent-A-Car is located at 621 Division St, Du Bois, PA 15801, US.

What are the operating hours for Enterprise Rent-A-Car in Du Bois?

Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 5:30 PM and is closed on Saturdays and Sundays.