Pilot Travel Center

3.6
1985 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Drums, PA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
1114 PA-93, Drums, PA
18222, United States

Hours

Reviews

3.6
1,985 reviews
5 stars
727
4 stars
490
3 stars
323
2 stars
149
1 star
296

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with dirty showers, restrooms, and overall facility cleanliness.

Parking

Customers frequently complained about limited parking space, with many spots being reserved and difficult to navigate.

Staff Service

Numerous reviews mentioned poor customer service, including rude staff interactions and lack of assistance.

Shower Availability

Long wait times for showers were reported, with some showers not being cleaned in a timely manner.

Facility Size

The truck stop was described as too small for the volume of traffic it receives, leading to congestion and frustration.
  • AM
    Anita M
    Nov 13, 2025
    5.0
    Clean and very nice staff lots of selections for different sorts of food
  • CP
    Cornel Plescan
    Nov 5, 2025
    1.0
    Small Pilot Truck Stop, for small cars very limited parking, small outdated showers, not very well cleaned, horrible experience honestly, the best thing is across the street is a nice Shell Gas Station
  • DM
    David M
    Oct 20, 2025
    1.0
    The left turn from I80 east bound off ramp to 93 is a death-trap. The pump island exit is a joke-unless you make an immediate hairpin u-turn after the island, you get trapped in the pothole filled heavy truck area. Recommend the Shell station next door.
  • JB
    James Bond
    Oct 7, 2025
    1.0
    Absolute worse pilot I have been to. There was a dirty rag still in the shower, the toilet flushed on its own, the water pressure varied, and all this happened in shower 2. I doubt it’s haunted… the place is just terrible. There is no laundry mat either. Get your fuel and haul ass.
  • IB
    Indian Blues
    Sep 29, 2025
    2.0
    This truck driver ended up staying without paying for two days of Prime Parking. What was hilarious was that he boasted that "I'll pay when there are fewer reservations," and that he was doing it for 34 hours.😩 If that's the case, he should have paid for two days yesterday. Even if you can speak English, if you can't pay, give it to another truck driver. If you're refueling, you can even pay with points!😒

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.