Pilot Travel Center

3.6
1987 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Drums, PA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
1114 PA-93, Drums, PA
18222, United States

Hours

Reviews

3.6
1,987 reviews
5 stars
727
4 stars
492
3 stars
324
2 stars
149
1 star
295

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in the showers and restrooms, with reports of dirty facilities and poor maintenance.

Staff Performance

Customers frequently mentioned unhelpful and rude staff, with several complaints about poor customer service and lack of responsiveness.

Parking Issues

Many reviews noted the limited parking availability and cramped conditions, making it difficult for truck drivers to find suitable spots.

Facility Size

The small size of the truck stop was a common concern, with customers expressing that it cannot accommodate the volume of traffic it receives.

Overall Experience

Overall, the feedback indicates a generally negative experience, with many customers advising others to avoid this location unless necessary.
  • LL
    Loadthetrailer
    1 day ago
    3.0
    All paid parking, large pot holes everywhere. 2 stall semi clean restrooms. One bitchy attendant one nice attendant. Ying and yang, I guess. Just blows my mind why people have an attitude for no reason, well caused by me anyway. Don’t like your job? Get one you do like…. Half ass parking lot, half ass store, equals a half ass experience. Signs indicate a popular sandwich chain is opening at this location. I hope the influx of revenue allow for the expenditures to their infrastructure.
  • SP
    Se Hyuk Park
    Jan 4, 2026
    4.0
    Gas price: ★★★☆☆ Rest room cleanliness: ★★★☆☆ Convenience from the exit: ★★★★☆ It's a travel center. The gas price was okay, but not possibly the cheapest. (I guess you are paying for some convenience) Funny that the Shell across the street charges more for gas. The cashier was very pleasant. The restroom was okay to use, but I would not say it was clean. If you are looking for clean bathroom, this is not the gas station for that. Overall, it has most things from simple food items to gas for a travel center.
  • FK
    Fred Klatt
    Dec 7, 2025
    4.0
    Easy on off from RT 80
  • IL
    iiij LLC
    Nov 30, 2025
    5.0
    Eddie is the man here . He is work night time and he is professional and polite guy. Pilot needs more people like him. Great job man .
  • AM
    Anita M
    Nov 13, 2025
    5.0
    Clean and very nice staff lots of selections for different sorts of food

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.