Need a rental car in Darby, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Darby location today.
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported unprofessional behavior and poor communication.
Vehicle Availability
Frequent complaints about the lack of available vehicles, even with reservations, leading to customer frustration.
Cleanliness and Maintenance
Concerns raised about the cleanliness and maintenance of vehicles, with reports of unsanitary conditions and safety issues.
Professionalism
Inconsistent professionalism among staff; some customers experienced excellent service while others faced rude and dismissive attitudes.
Efficiency
Some customers appreciated the quick service and efficiency, while others reported long wait times and delays.
MR
Monica Rogers
4 days ago
1.0
Horrible experience, told me lies on the phone and waisted my time . I never experienced this at this location I was really shocked , very unprofessional, argumentative and most of all unknowledgeable . I wish I had went with the Enterprise at Baltimore Pike they are all so very nice and caring in fact when I walked in the door they knew me by name and remembered me I was in shock , I didn’t know how to take it , lol. They are Professional. If you can’t get to that one in particular just go to Hertz .
TP
The Mighty Prospect
Nov 15, 2025
5.0
Exceptional experience with Enterprise here! Keyenah, Wase, and Kaylah were awesome and super helpful. They made sure everything was taken care of and made the process super easy for me! Thank you all! Great service!
MN
michael nyamekye
Nov 13, 2025
5.0
Great service! The staff were friendly and helpful, and Kaylah was super friendly, professional, and made the whole process smooth and easy. She went above and beyond to make sure I got the right car. Definitely appreciate her service! I’ll definitely come back because of her great service.
DD
David
Oct 25, 2025
2.0
the agent acted irresponsible by implying i brought back a damage vehicle when there was no proof.
CH
Cj Hill
Oct 19, 2025
5.0
Kayla S. Did a fantastic job helping us. Even under pressure from all the customers at the time of our visit she kept her cool. Fast and friendly service can be found at this location.