Need a rental car in Darby, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Darby location today.
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported unprofessional behavior and poor service experiences.
Vehicle Availability
Several customers expressed frustration over the lack of available vehicles, especially when they had reservations.
Professionalism
There are numerous mentions of unprofessional conduct from staff, with some customers feeling disrespected or dismissed during their interactions.
Cleanliness and Maintenance
While some customers noted clean vehicles, others reported issues with vehicle maintenance and cleanliness, indicating inconsistency in service quality.
JP
Jeffrey powell
3 days ago
5.0
Rental was Clean and New. The service was quick. They have us in and out quick during time of getting the car and returning. I was a little skeptical of the location but all was surprisingly great!
KS
Kafumba Sherif
Dec 31, 2025
1.0
Poor customer service. No payment receipt.
JG
Jnn Gibbs
Dec 17, 2025
5.0
Kayla is the best representative I have ever met at any car rental counter. She was jovial and professional. Thank you so much Kayla fir a wonderful experience.
MR
Monica Rogers
Nov 19, 2025
1.0
Horrible experience, told me lies on the phone and waisted my time . I never experienced this at this location I was really shocked , very unprofessional, argumentative and most of all unknowledgeable . I wish I had went with the Enterprise at Baltimore Pike they are all so very nice and caring in fact when I walked in the door they knew me by name and remembered me I was in shock , I didn’t know how to take it , lol. They are Professional. If you can’t get to that one in particular just go to Hertz .
TP
The Mighty Prospect
Nov 15, 2025
5.0
Exceptional experience with Enterprise here! Keyenah, Wase, and Kaylah were awesome and super helpful. They made sure everything was taken care of and made the process super easy for me! Thank you all! Great service!