Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E Main St in Dallastown, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dallastown, PA or call us at (717) 244-7121.
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude or unprofessional.
Product Availability
Customers frequently mention issues with product availability, including items being out of stock or not as advertised.
Staff Knowledge
There are concerns about staff knowledge and experience, with some customers feeling that employees lack the necessary expertise to assist effectively.
Positive Experiences
Despite some negative feedback, many customers report positive experiences, highlighting helpful staff and good service.
Pricing Concerns
Some customers find prices to be higher than expected, although others appreciate the competitive pricing on certain items.
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Jody Harper
Oct 17, 2025
5.0
Helpful and kind
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Hope Haas
Oct 14, 2025
5.0
A great place to get what you need. Staff is always knowledgeable and nice.
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Charles Knott
Sep 14, 2025
1.0
I was attacked by a manager, he was having an attitude and messed my order up so I told him he’s useless at his job and I’ll just put it back he came behind the counter and assaulted me. Then called the police and said I was trying to steal even after I gave him the products after assaulting me and threatening to stab me. No charges were pressed and he admitted to the cops ge reacted bad because he thought I was trying to steal but they guy never said hey stop hey what are you doing nothing I turned around to put the items in the center isle and he just attacked me
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Brady Emo
Jul 17, 2025
1.0
Called in today to get some help with an online order that was not delivered. Got Chris on the phone who almost immediatly interupted me while i was telling him what was going on. He did not listen to me or what i needed the entire time and kept talking over me when i would try and explain what i needed. He eventually said that he had a store full of customers, and needed to go. Am i not a customer? When i asked for corporates number to try and track down the package, he continued to interupt me and tell me he dosnt have acess to that information. I asked several more times before he reluctantly told me what it was. I dont understand how you work in customer service yet hate helping people so much. Dont worry Chris, i was able to cancle the order with corporate and you can explain to your boss why I am taking my business next door.