Monro Auto Service and Tire Centers

Reviews

• JA

  John Alexander

  1 day ago
  5.0
  Great service
• MM

  Maura McBride

  Feb 9, 2026
  5.0
  They were kind, timely, and fair priced.
• CS

  C Shaff

  Feb 6, 2026
  1.0
  Warning to others. Booked for inspection last Friday, an hour before the appointment received a call that they were out of stickers. Rebooked for this Saturday. Now received a call that no technician is available and to reschedule a third time….
• AL

  Ann Limegrover

  Jan 15, 2026
  5.0
  Great place for customer service! Mike was friendly, professional and kept me updated on progress. Overheard his phone conversations-very professional and pleasant. Husband came in following day with truck inspection issues and problem solved quickly. We are new to the area and found our garage for all future services.
• JJ

  JJLederach

  Jan 10, 2026
  5.0
  I normally go elsewhere here in Cranberry Township but had an urgent matter that could not wait (cylinder misfire). Monro was the only well-reviewed establishment nearby that could see my truck right away. They diagnosed the malfunction as being caused by one faulty spark plug; not a big deal luckily. I had the entire lot replaced. When I picked my truck up the issue persisted and I was very upset. I decided to endure the wait and took it to my normal shop for correction. My shop evaluated their work and said it was overwhelmingly good. They explained that the spark plug in question wasn’t torqued in all the way and in fairness to Monro’s technician it was the hardest to reach of the 16. In any event, I communicated with Monro’s manager, Mike Davis, about this issue and the first time I’ll admit I was emotionally charged. Mike was a class act EVERY step of the way. At no point did he throw his technician under the bus but also listened carefully and thoughtfully to everything I had to say. He handled the matter objectively, professionally, and like a gentleman. I requested a refund for the small fee it cost me to have the work corrected and Mike said, “I would appreciate if you’d give me the opportunity to do that for you,” which I found impressive. While this experience was stressful I would say that it was a good one on the whole. I feel comfortable with Monro, especially because of Mike. I think it’s important for all of us to keep in mind that automotive diagnostics and their subsequent repairs aren’t straightforward a lot of the time. In retrospect I wish I would have been more patient with Monro but we all have to live and learn.