Keith's Service Center

Reviews

• ML

  MNMP Partners LLC

  Apr 4, 2026
  5.0
  Keith and Nicole are always helpful, quick and professional.
• VV

  victoria visone

  Mar 16, 2026
  5.0
  Victoria V Car problems are frustrating as is. I was about ready to pull my hair out trying to find a tow truck driver (none were available) and a service center that is reliable when I was referred to Keith. I called and the receptionist was kind, personable, and quick to get the ball rolling. Keith arrived not 30 minutes after I called to personally tow my car to his shop on a rainy day and even gave me this cool stylus pen with a light! You really do not get service this reliable, compassionate, or thorough anywhere else. I got to keep my hair, relax, and now I have a new favorite place to talk about if anyone is in need of Keith’s services! ⭐️⭐️⭐️⭐️⭐️
• GV

  Grayson Vouga

  Feb 12, 2026
  5.0
  Been searching for a new go to shop for my vehicle repairs and I found my new home base. They are quick, fast, and try to get your vehicle back to you as fast as they can. They always call and let you know kw about the status of the repairs and are so friendly. Brad and Nicole are the main 2 people ive been encountering and are so friendly and nice that I honestly forget that im getting repairs done. Thank yall for going above and beyond, youve made a returning customer with all you hard work and attention to detail.
• ME

  Michael Eastment

  Feb 3, 2026
  1.0
  I paid Keith’s Service Center in Cranberry Township $6,000 upfront for what was supposed to be a proper rear end (differential) rebuild/repair on my vehicle. They claimed they “rebuilt” it and handed the car back, but the problem was still there—noise, vibration, everything exactly the same. Turns out they didn’t even do a full rebuild; it was barely touched or done wrong. When I complained, they only refunded me a pathetic $150 after I pushed hard. That’s it—$150 back out of $6,000! On top of that, they admitted to ordering the wrong parts initially, which delayed everything and jacked up the cost with unnecessary charges. No real accountability, no apology, just excuses and attitude. I ended up taking it to a reputable differential specialist elsewhere who confirmed the rear end was still messed up and hadn’t been properly addressed. They fixed it correctly for far less additional money. Keith’s basically took thousands for half-assed (or non-existent) work and tried to brush me off. This place has a history of complaints—wrong parts, overcharging, not completing jobs—and from what I’ve seen online, it’s not isolated. BBB rating is low, not accredited, and there are stories of the owner facing charges for shady stuff with customer vehicles. Steer clear unless you want to throw money away and deal with headaches. 1/5 stars max—actually 0 if I could. Go to literally any other shop in the area. Never again.
• PR

  Parker Raabe

  Jan 22, 2026
  1.0
  If I could give this shop zero stars, I would. DO NOT TAKE YOUR CAR HERE. Without sharing an extremely long story. This shop did repairs on my car without asking for my approval, had the vehicle for over three weeks. I ended up having to call daily for updates and was never given a price until I demanded my car back. I would have rather flushed 3k down the drain than deal with this shop. This is your classic nickel-and-dime shop that can only survive by taking advantage of good people. They are unprofessional and dishonest. They really have you over a barrel when they demand their price so you can get your car back. Thanks for all the headaches and ruining a good car Keith.

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