Keith's Service Center

Reviews

• RW

  Ricky Wilbert

  Oct 10, 2025
  1.0
  Absolutely Do NOT recommend this shop at all. I sent my vehicle there to me diagnosed and was told it needed a motor but unsure why, was told no testing was done just opened the hood and it’s just toasted. Was given quotes of very high prices for a used motor. I found my own motor for a way cheaper price but was told it would be doubled service rates since he’s making no money off the parts. Fast forward to when I decided to get my car back and take it elsewhere I was told there’s a charge but don’t know what it was for, no explanation just Keith screaming at me and threatening me attempting to fight me. As I was awaiting my tow trucks arrival he continuously followed me yelling derogatory remarks and slurs. My wife that was waiting with my children in the car heard all the screaming and recorded the encounter and ended up calling the police. As I was looking over my car to verify nothing was damaged or taken I found that my brand new spark plugs and coil packs were left out of the motor and sat for who knows how long(up to a month) in the pa weather. My brand new never fired spark plugs are now rusty…bmw spark plugs are not cheap. This place is very unprofessional, disrespectful, dishonest and frankly disgusting.
• JB

  Jordan Bonenberger

  Sep 29, 2025
  1.0
  I don't even know where to start... in three words: EXPENSIVE. DISHONEST. UNPROFESSIONAL. A few examples... charged me $1,100 just to replace a brake caliper, and he also did it without asking me first because I would have elected to do it myself which only would've cost me $80, and it also took them about 4 days to finish the work... and THEN the lady proceeded to have a rude attitude with my wife (I sent her to pick it up). Then he even double charged me for the full inspection after he told me he would only charge half the first time and half later after I brought it back. Every time I've come here I've spent at least $1k. Charges high for parts (3x as much compared to what I can get myself) and labor, $170 per hour is steep, and on top of that he charges an extra 20$ every time for "shop/environment" no matter what the job was for. He once replaced my brake light which immediately broke the next day because he installed it crooked, and then tried to deny responsibility blaming it on the brake light manufacturer. He also charges $150 for a wheel alignment but then gives you a $50 discount, when in reality wheel alignments are typically $100 or even less. He once told me I needed new brakes and rotors when they were basically new. I once told him I was going to fix two wheel bearings myself because I didn't want to pay his estimate of $1,200 and he then proceeded to tell me "good luck, you need a special tool to separate the bearing from the hub" but he knows full well that it's much easier and faster to replace the whole hub assembly - I did it myself in 3 hours for only $250 in parts (I even used high-grade parts). He is also a terrible communicator - After a whole day I didn't hear back and so I reached out asking if he finished my car... he didn't even know which car I was talking about and then realized he already finished it and he didn't even tell me (glad I reached out or my car might still be sitting there in the lot). I could go on, seriously... All this and more took place in less than 1 year, never going back here again. He seems nice at first - don't fall for it, he just wants your money. I usually never leave reviews but I felt obligated to do this one. I'd rate this negative 3 stars if I could, worst mechanic ever.
• NW

  nichole wine

  Aug 10, 2025
  5.0
  Great service and great people. Honest and I trust them with my car. Definitely my go to mechanic!!
• VB

  Virginia Butterfield

  Aug 5, 2025
  5.0
  Google review for: Keith’s Service Center Recently had 3 vehicles in for service, a 20-yr old Impala (inspection), a 5-yr old Suburban (inspection) and a 16-yr old Kia (AC issues). Prior to that an ’85 Suburban for major refurbishment, both mechanical and body. Without the excellent work on the ’85 I couldn’t have sold it so quickly (it was a drive-by, totally unadvertised). The Kia delivers the ‘cool’ in our hottest recent weather and the inspections were routine and timely. Is anything cheap these days? Hardly. But good work is worth the cost and more importantly peace of mind. Review was written by my husband, Allen. I am posting on his behalf.
• JW

  Joe W

  Aug 4, 2025
  3.0
  Im going to start off by saying Keith and his family are nice people. That aside, they quoted me a new engine when all I needed was a new injector. Im not even mad about that as to be fair I tested the injectors as well and the issue remained even after swapping them around. The thing I take issue is they charged me more than they said they would, never found the issue, said they could work on volkswagens but were trying to take it to the local vw dealership to diagnose instead. I ended up wasting a month and a few hundred dollars for nothing. Again, Keith and his family are nice but they werent equipped to handle volkswagens.

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