Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Lincoln Hwy E in Chambersburg, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chambersburg, PA or call us at (717) 261-9495.
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude or unprofessional behavior from employees.
Product Availability
Customers noted that the store generally has a good selection of parts, but some experienced issues with specific items being out of stock.
Pricing
Prices were mentioned as being reasonable by some, while others felt they were too high compared to competitors.
Service Speed
Several reviews highlighted quick service and efficient problem-solving, although some customers experienced delays during busy times.
Employee Knowledge
Many customers appreciated the knowledgeable staff who provided assistance and advice, but there were instances of employees lacking product knowledge.
JM
Jen McNew
Nov 12, 2025
1.0
Some of the worst customer service I have ever experienced. I walked up to the counter and the man just looked at me. Not hello can I help you or anything. I had gotten a battery at the Greencastle store and when my husband took the old battery back, they could not give me the $22 credit because he did not have my debit card. Therefore, I had to go back with my card so that I could get the credit. When I explained this to him, he acted like I was trying to rob the store. Then he said, “you don’t mind by verify this do you? “I said, of course, not. He called the Greencastle store who verified what I was saying. I have never felt like such an inconvenience as a customer in my life. I wish I would’ve gotten the man’s name. Here’s some advice, if you hate your job…. quit! You definitely do not belong in a job dealing with customers. So, I will return to the Greencastle store where they were very nice and get my credit.
TT
Trish
Oct 23, 2025
5.0
I stopped in to this shop the other evening bc my rental car key fob’s battery was low and I was worried I wouldn’t make it to BWI late that night before it died. The men working there were so helpful and worked on it until it was functioning properly. It’s really difficult to take apart so it took a while and they only charged me for the battery and no labor. I was thrilled and very relieved. Such great service :)) Thank you, thank you!! 🙏🙏
CS
Chad Stanley
Jul 26, 2025
1.0
The store at 1069 Lincoln Hwy E in Chambersburg, PA will never again have the satisfaction of my patronage. My car overheated, and these people didn't even want to give me water, so I could get my car home (about 3 miles). I truly believe, had I not purchased a thermostat, that they would not have let me have water. WATER FOR CRYING OUT LOUD!!! Is that some kind of joke. You have to buy merchandise to get water for an overheated car. Then, I went to McDonalds next door. They gave me two cups of water for an empty radiator. Is that some kind of joke too? Not everybody on this planet has an endless dispensary of money, like some other, more prominent named families in the area. What happened to empathy, sympathy, or actually caring about something besides yourself. I am absolutely appalled, and can without doubt say, neither of these two businesses will ever be graced with my patronage. I hope that others will see this post and take their business elsewhere, to the point these two have to literally close their doors.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Chambersburg, PA?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Chambersburg?
The store is located at 1069 Lincoln Way E, Chambersburg, PA 17201, USA.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone Auto Parts provides in-store pickup, same-day delivery, and curbside pickup services.
How can I contact AutoZone Auto Parts in Chambersburg?
You can call them at (717) 261-9495 or email customer.service@autozone.com for assistance.
What brands of auto parts does AutoZone stock?
AutoZone carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any places to eat near AutoZone Auto Parts in Chambersburg?
Yes, nearby dining options include KFC, Dunkin' Donuts, McDonald's, Burger King, Long John Silver's, and Copper Kettle.
What nearby services might be useful for customers visiting AutoZone?
Customers can find Enterprise Rent-A-Car for vehicles, MedExpress Urgent Care for health needs, and Battery One for additional automotive battery options nearby.
Can I get coffee before or after visiting AutoZone?
Yes, nearby coffee shops include Starbucks, Dunkin' Donuts, Hot Java, and other local spots where you can enjoy coffee and snacks.
Are there other automotive parts stores near AutoZone?
Yes, The Right Car and another AutoZone location are nearby for automotive parts and accessories, offering additional choices for customers.