AutoZone Auto Parts

4.2
357 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Lincoln Hwy E in Chambersburg, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chambersburg, PA or call us at (717) 261-9495.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1069 Lincoln Way E, Chambersburg, PA
17201, United States

Hours

Reviews

4.2
357 reviews
5 stars
209
4 stars
72
3 stars
35
2 stars
12
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude or unprofessional behavior from employees.

Product Availability

Customers noted that the store generally has a good selection of parts, but some experienced issues with specific items being out of stock.

Pricing

Prices were mentioned as being reasonable by some, while others felt they were too high compared to competitors.

Service Speed

Several reviews highlighted quick service and efficient problem-solving, although some customers experienced delays during busy times.

Employee Knowledge

Many customers appreciated the knowledgeable staff who provided assistance and advice, but there were instances of employees lacking product knowledge.
  • JM
    Jen McNew
    Nov 12, 2025
    1.0
    Some of the worst customer service I have ever experienced. I walked up to the counter and the man just looked at me. Not hello can I help you or anything. I had gotten a battery at the Greencastle store and when my husband took the old battery back, they could not give me the $22 credit because he did not have my debit card. Therefore, I had to go back with my card so that I could get the credit. When I explained this to him, he acted like I was trying to rob the store. Then he said, “you don’t mind by verify this do you? “I said, of course, not. He called the Greencastle store who verified what I was saying. I have never felt like such an inconvenience as a customer in my life. I wish I would’ve gotten the man’s name. Here’s some advice, if you hate your job…. quit! You definitely do not belong in a job dealing with customers. So, I will return to the Greencastle store where they were very nice and get my credit.
  • TT
    Trish
    Oct 23, 2025
    5.0
    I stopped in to this shop the other evening bc my rental car key fob’s battery was low and I was worried I wouldn’t make it to BWI late that night before it died. The men working there were so helpful and worked on it until it was functioning properly. It’s really difficult to take apart so it took a while and they only charged me for the battery and no labor. I was thrilled and very relieved. Such great service :)) Thank you, thank you!! 🙏🙏
  • CS
    Chad Stanley
    Jul 26, 2025
    1.0
    The store at 1069 Lincoln Hwy E in Chambersburg, PA will never again have the satisfaction of my patronage. My car overheated, and these people didn't even want to give me water, so I could get my car home (about 3 miles). I truly believe, had I not purchased a thermostat, that they would not have let me have water. WATER FOR CRYING OUT LOUD!!! Is that some kind of joke. You have to buy merchandise to get water for an overheated car. Then, I went to McDonalds next door. They gave me two cups of water for an empty radiator. Is that some kind of joke too? Not everybody on this planet has an endless dispensary of money, like some other, more prominent named families in the area. What happened to empathy, sympathy, or actually caring about something besides yourself. I am absolutely appalled, and can without doubt say, neither of these two businesses will ever be graced with my patronage. I hope that others will see this post and take their business elsewhere, to the point these two have to literally close their doors.
  • HA
    H.L Aquarius
    Jul 7, 2025
    1.0
    Good prices, poor customer service sales man
  • LP
    Lushenka parker
    Dec 9, 2023
    4.0
    You need it they have it! Great service.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Chambersburg, PA?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Chambersburg?

The store is located at 1069 Lincoln Way E, Chambersburg, PA 17201, USA.