Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 902 Lincoln Way E in Chambersburg offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
336 reviews
5 stars
167
4 stars
92
3 stars
38
2 stars
8
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from extremely helpful staff to reports of rude and unprofessional behavior from management.
Product Availability
Several customers expressed frustration over the store not having the parts they needed, leading to dissatisfaction.
Staff Knowledge
While many reviews praised the staff for being knowledgeable and helpful, there were also complaints about incorrect parts being sold.
Store Experience
Customers appreciated the friendly atmosphere and quick service, but some reported long wait times and issues with staff being short-staffed.
Pricing
Customers found prices to be fair, but some noted that certain items were expensive compared to competitors.
- JVJohanna VelazquezNov 5, 20251.0Cafreria total
- CGCarrie GoodOct 29, 20251.0I wish i could give this store 0 stars. I am absolutely appalled at this stores customer service. Walked into this store with a battery that i ordered online and needed to exchange. Since it was an online order, i only had an order number instead of a barcode. The clerk was helping us and things were going decent. But then his colleague who turned out to be a manager started making comments about how we were taking up too much of his colleagues time (which was actually 20 minutes tops), how he was doing all the work himself around the store and was making a big deal because he wasn’t getting trash and register tills counted (meanwhile it’s 6:30pm & the store closes at 9pm). They started verbally arguing about how much still needed done before closing the store (ya know, with 3 hours left still until close) and the manager proceeds to use vulgar language, including the N word, in front of customers (including my 5yo daughter). My husband stepped in at that point and asked for the area managers phone number and we were told by both associates they don’t know it and they refused to give it to us. They decided they were going to kick us out of the store at that point for being disrespectful to them and would call the cops on us if we didn’t leave while still having our core charge battery behind the counter, which at that point we still owed. Mind you, we were in the middle of finalizing our transaction and we told them if we could finish the transaction we would leave because we had already swiped our card. They proceeded to say our card didn’t go through and to leave the store, but our account was charged so we knew it went through. Our 5yo daughter was hysterically crying over this altercation that all boils down to rude customer service and a “manager” who has absolutely no right to be in the position of authority in any customer service job.
- PHPete HSep 14, 20254.0I prefer this auto parts store to the other big brand store down the road.
- GLG LSep 4, 20251.0Terrible customer service
- DTDavid TruesdellJun 18, 20251.0When you call they don’t answer!!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What products does Advance Auto Parts in Chambersburg offer?
Advance Auto Parts offers automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts provide free installation services?
Yes, they offer free battery and windshield wiper installation with purchase. Battery testing and installation is available at most locations.
Can Advance Auto Parts install or replace my car battery?
Yes, they will install your battery for free with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, they recycle used motor oil and batteries for free. Exclusions may apply.
What are the store hours for Advance Auto Parts in Chambersburg?
Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
What payment methods are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is curbside pickup available at this Advance Auto Parts location?
Yes, they offer curbside pickup service.
Are there wheelchair accessible entrances and parking at Advance Auto Parts?
Yes, the store has wheelchair accessible entrances and free wheelchair accessible parking.
What nearby restaurants can I visit before or after shopping at Advance Auto Parts in Chambersburg?
You can visit nearby Pizza Hut or Taco Bell for quick dining options near the store.
Where can I find nearby services such as shipping or financial help near Advance Auto Parts?
Nearby you will find a UPS Access Point location for shipping and Western Union for money transfer services.
Are there other automotive-related businesses near Advance Auto Parts in Chambersburg?
Yes, nearby automotive businesses include Forrester Lincoln Parts, Forrester Lincoln car dealer, and Scott's Auto Repair.