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Advance Auto Parts

4.0
(341 reviews)

Business Details

902 Lincoln Way E, Chambersburg, PA
17201, United States
(717) 267-2249
https://stores.advanceautoparts.com/pa/chambersburg/902-lincoln-way-e

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 902 Lincoln Way E in Chambersburg offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
902 Lincoln Way E, Chambersburg, PA
17201, United States

Hours

Reviews

4.0
341 reviews
5 stars
169
4 stars
93
3 stars
38
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude behavior and poor service experiences.

Product Availability

Customers frequently mention issues with product availability, with many stating that the store often does not have the parts they need.

Staff Knowledge

Several reviews highlight the staff's knowledge and willingness to help, although there are instances of incorrect parts being sold.

Store Experience

Overall store experience varies, with some customers enjoying fast service and friendly interactions, while others report long wait times and unhelpful staff.
  • CL
    Charlotte Ledden
    Feb 20, 2026
    1.0
    I'd rather drive all the way to Gettysburg to buy my parts they're very unprofessional there and not knowledgeable good luck if you do go there
  • MR
    Marisol Ripoll
    Jan 24, 2026
    1.0
    Poor customer service!!!
  • BW
    BE WALKER
    Dec 22, 2025
    5.0
    Great customer service
  • RA
    Robert Anderson
    Dec 13, 2025
    4.0
    Been to this Advanced Auto store several times now, always fast helpful service. They also gave me the correct parts, wich in the past hasn't been the case, and is the biggest pain ever...
  • CG
    Carrie Good
    Oct 29, 2025
    1.0
    I wish i could give this store 0 stars. I am absolutely appalled at this stores customer service. Walked into this store with a battery that i ordered online and needed to exchange. Since it was an online order, i only had an order number instead of a barcode. The clerk was helping us and things were going decent. But then his colleague who turned out to be a manager started making comments about how we were taking up too much of his colleagues time (which was actually 20 minutes tops), how he was doing all the work himself around the store and was making a big deal because he wasn’t getting trash and register tills counted (meanwhile it’s 6:30pm & the store closes at 9pm). They started verbally arguing about how much still needed done before closing the store (ya know, with 3 hours left still until close) and the manager proceeds to use vulgar language, including the N word, in front of customers (including my 5yo daughter). My husband stepped in at that point and asked for the area managers phone number and we were told by both associates they don’t know it and they refused to give it to us. They decided they were going to kick us out of the store at that point for being disrespectful to them and would call the cops on us if we didn’t leave while still having our core charge battery behind the counter, which at that point we still owed. Mind you, we were in the middle of finalizing our transaction and we told them if we could finish the transaction we would leave because we had already swiped our card. They proceeded to say our card didn’t go through and to leave the store, but our account was charged so we knew it went through. Our 5yo daughter was hysterically crying over this altercation that all boils down to rude customer service and a “manager” who has absolutely no right to be in the position of authority in any customer service job.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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