Business Details
About
Auto Body ShopAuto Body RepairAuto MaintenanceAuto Dent Removal ServiceAuto Glass Shop
Daku’s Auto Body Shop has been a family-owned and operated auto body shop since 1948! We specialize in collision auto care and strive to deliver an exceptional experience from start to finish. In our seven decades of existence, we’ve always put your safety ahead of all else.
Details
- DebitAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.9
794 reviews
5 stars
740
4 stars
28
3 stars10
2 stars4
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and attentive service provided by the staff.
Quality of Work
The repair work received high marks for quality, with many customers noting their vehicles looked like new after repairs.
Communication
Customers appreciated the clear and consistent communication throughout the repair process, keeping them informed at every step.
Timeliness
Many reviews highlighted the quick turnaround times for repairs, often completing work ahead of schedule.
Pricing Concerns
Some customers noted that Daku's prices were higher compared to other shops, particularly for out-of-pocket repairs.
- NNNick6 days ago5.0Courtesy begins at the reception and both people who were answering all questions possible were extremely helpful. I brought in my 2025 Explorer with 8000 miles after someone hit my brand new vehicle. With all the new sensors and systems they were able to fix everything Perfectly. They made my car look brand new again. I later went in for some more work, not too long after, and they even detailed the entire inside of my vehicle. Their warranty is also something not many places can beat. Highly recommended business.
- HKHeidi KoberOct 15, 20255.05 star customer service and workmanship. Every customer is treated lime family. It is refreshing to find service like this still exists.
- RTRick TalbottSep 18, 20255.0They did great work ! My girlfriend recommended them to me and I had family who had cars worked on there and were very happy. Nice work and great communications ! Bonnie was very nice on the phone, email and in person ! Quality of work was top notch !!
- DNDiane NigamAug 8, 20255.0Yesterday, I had an emergency situation while visiting relatives in the area. My hood wouldn’t close properly and I was just about to do a long drive out of state. I stopped in Daku auto body hoping they could help. Mr. Daku personally worked on my hood clamp until he got it working for me. He dropped everything he was doing to help me out. It was such a terrific act of kindness and I am so glad I came upon Daku at that moment. Thankfully, I made it home safe and sound. Thanks so much Daku auto body!
- AAAntrim AntrimJul 31, 20255.0Great work and amazing customer service.
Frequently Asked Questions About Daku's Auto Body Shop
My car isn't drivable, can I get it towed to your shop?
Yes! Call us at (610) 264-5507 and let us know you’re in need of a tow to the shop.
Who do I pay for the vehicle being towed?
If you are going through insurance, the tow bill will be billed directly to them. If you decide to pay out of pocket, the tow bill will be added to the final bill and due at the time the repair is complete.
How can I get a rental car?
If you need a rental car, we can help you make the necessary arrangements through our trusted partner, Kulp Car Rentals. Enterprise Rent-A-Car or Hertz will also service our shop if requested or recommended by your insurance company. Insurance companies will only pay for a rental car if you have that option on your policy or if you are the claimant. Check your policy and/or call your insurance company to find out if you have rental coverage and what your specific limitations are.
Do you offer loaner cars?
We do not offer loaner cars.
How do I get an estimate?
"We offer all estimates free of charge and appreciate you making an appointment so we can guarantee the time it requires to make you feel comfortable in your decision to let us repair your vehicle.
You can book an estimate on our website or call us at 610-264-5507. If you have trouble coming into our shop during our business hours, you can try our “EZ ESTIMATE TOOL”."
Do I need more than one estimate?
No, there is no requirement by law. It is up to you to decide if you’d like to compare estimates from more than one shop. Just submit a request in our “EZ ESTIMATE TOOL” and we will handle the rest.
I already have an estimate from my insurance company, what do I do next?
If your insurance adjuster already came to look at your vehicle, then you are ready to call and schedule the repairs, followed by faxing, emailing, or dropping off a copy of the estimate. Also, you can give us your insurance information and we can attain our own copy of the estimate. We must start the repair process from the original insurance estimate.
Will my estimate include all new OEM factory replacement parts?
Each insurance company has different parts guidelines. Many insurance companies only allow for new aftermarket parts (non-original), remanufactured (previously damaged), or used parts to be used during the repair. Our parts administrator will work hard to have all parts matched by the manufacturer. In the event we can’t, we do offer the option to pay any difference in part price if you would like to use all factory parts in your repair.
Can I have my vehicle repaired at the shop of my choice?
Yes, it is your responsibility, and your right, to choose who will repair your vehicle. If you cannot decide on a repair facility, your insurance company can recommend a repair shop.
How long will the repair take?
There are many factors to consider when estimating length of time for the repairs like part availability, paint and material dry times and availability of specific equipment within our facility. We understand that you depend on your transportation and we work very hard to complete the repair in a timely manner.
Will my vehicle drive the same?
Vehicles with frame or suspension damage will require a two or four-wheel alignment. We have specifications on every vehicle to ensure that the frame or unibody is returned to its pre-accident condition.
Will my color match?
With our highly skilled professionals and paint matching technology, we are able to reproduce the finish on your vehicle. We only use the highest of quality paint for accurate auto body repairs.
What if I want to keep my vehicle after it is totaled?
You have the right to retain ownership of the vehicle, however the amount of the settlement may be reduced by the salvage value. Ask your insurance for more details.
Do you guarantee your work?
Yes. We have a limited lifetime warranty on our workmanship for as long as you own the vehicle. Axalta Coating Systems also stands behind us with a limited lifetime warranty on their paint color base coats and clear coats.
I picked up my vehicle but noticed something wrong after I got home, what should I do?
We do everything in our power to ensure your vehicle is back to pre-accident condition as your vehicle leaves our shop. If you notice anything that doesn’t seem right or experience any problems, please do not hesitate to give us a call or stop back in.
Where do I get a claim number?
Claim numbers are issued by your insurance company at the time you report your accident. Make sure to write it down and bring it with you when you come in for insurance approved repairs, to begin the repair process – and we’ll do the rest.
What is a deductible and how do I know if I have to pay one?
If you were not at fault and the repair is going through the other party’s insurance, then you will not have a deductible. A deductible is determined at the purchase of your insurance policy. If the repair is going through your insurance, then you would be responsible for the deductible amount stated on your policy.
The other insurance company says my car accident made a "total loss". What does that mean?
The cost of repairs plus the value of the vehicle in damaged condition (salvage value) – is greater than the Actual Cash Value (ACV) of the vehicle prior to the accident.
What are OEM parts?
Original Equipment Manufacturer (OEM) is a term for parts made by the manufacturer of your vehicle.
What are aftermarket parts?
These are parts NOT made by your vehicle manufacturer. They are also known as Quality Replacement Parts (QRP). Aftermarket parts are much cheaper than OEM parts and might not have the same fit and function as OEM parts.
What are LKQ parts?
LKQ – (Like Kind & Quality). These parts are more commonly referred to as used parts. These parts generally come from automotive salvage yards. Salvage yards purchase damaged or totaled vehicles, remove the good parts and sell them as LKQ parts. All LKQ parts are inspected for prior damage, rust, and to make sure they are OEM and not Aftermarket.
How is the actual cash value (AVC) determined?
The insurance company will determine its condition prior to the accident. They normally take the average of resources like the National Automobile Dealers Association (NADA) and Kelly Blue Book (KBB).
What is subrogation?
Subrogation is the process by which your insurance company pays for the repairs to your vehicle, and is obligated to collect from another insurer or party. Your collision coverage will require you to pay your deductible, which may be refunded once the other party’s insurance reimburses your insurance.
When do I pay my deductible?
When the repairs are complete and you are satisfied with the repairs. The insurance check issued will be minus your deductible amount, if you have one. At the time you pick up your vehicle you will pay the deductible amount to Daku’s Auto Body Shop. If you are expecting your deductible to be reduced or waived we suggest you contact your insurance carrier and confirm prior to picking up your vehicle.
When is my final payment due?
Payment is due at the time the repair is complete. Please bring any insurance checks with you and your deductible – if you are going through insurance. If you want, you are able to simply sign the check over to us and do not need to deposit it into your account.
Can you help bury my deductible?
No. When you purchased your insurance policy, you signed a contract saying you will pay the first amount of the claim up to your deductible. Repairers should not be asked to hide the deductible. That practice would constitute fraud by both the shop and consumer. The penalties for insurance fraud are severe. If a shop offers to save your deductible, they are absorbing that at your cost. They are not doing the said repairs in order to make up for your deductible. This could lead to unsafe and unsatisfactory repairs which will ultimately cost you at some point.
What forms of payment do you accept?
We accept cash, check, and major credit cards.
When can I wash or wax the exterior of my vehicle?
You are able to wash your vehicle by hand with cool water and a very mild car wash solution using a soft cloth or sponge as soon as you get it back.
For the first 30 days we suggest that you:
Do NOT use a commercial car wash. Stiff brushes/sponges can mar the finish and damage the surface.
Do not drive on gravel roads. Chipping the finish is easily done in the first 30 days.
Avoid parking under trees and utility lines which are likely to attract birds. Bird droppings have a high acid content and will damage a freshly painted surface. Also, tree sap can mar or spot a freshly painted surface.
Do not spill gasoline, oil, antifreeze, transmission fluid, or windshield solvent on the new finish.
Do not scrape ice or snow from the newly painted surface.
For the first 90 days we suggest that you:
Do not wax or polish the vehicle. This will allow the finish to dry and harden completely.
What services does Daku's Auto Body Shop offer?
Daku's Auto Body Shop specializes in collision repairs, free estimates, shuttle service, hail damage repair, paintless dent repair, safety diagnostics and calibrations, wheel alignments, and car rentals.
What are the operating hours of Daku's Auto Body Shop?
The shop is open Monday to Wednesday from 7:00 AM to 5:00 PM, Thursday from 7:00 AM to 6:00 PM, and Friday from 7:00 AM to 1:00 PM. It is closed on Saturdays and Sundays.
Can I get my car towed to the shop if it isn't drivable?
Yes, you can get your car towed by calling the shop at (610) 264-5507 and requesting a tow to their location.
Does Daku's Auto Body Shop provide loaner cars or rental cars?
They do not offer loaner cars but can help arrange rental cars through their trusted partner Kulp Car Rentals or other major rental companies like Enterprise and Hertz, depending on your insurance coverage.
How can I get an estimate for repairs?
Estimates are free and can be booked via the shop's website or by calling (610) 264-5507. There's also an 'EZ Estimate Tool' online for added convenience.
Does Daku's Auto Body Shop guarantee their repair work?
Yes, they offer a limited lifetime warranty on workmanship for as long as you own the vehicle, backed by Axalta Coating Systems for paint color and clear coats.
What payment methods are accepted at the auto body shop?
The shop accepts cash, checks, and major credit cards including Visa, MasterCard, and Discover.
Are there any nearby places I can visit while my car is being repaired?
Yes, nearby you can visit Expressions Family Beauty Salon or Magic & More Hair Design for a quick beauty appointment, or enjoy food and drinks at Blue Monkey, Grove Street Pub & Grill, or Catty Corner.
What nearby facilities can help with insurance or rental car needs?
Bollinger Insurance Agency is close by for insurance inquiries, and car rentals can be arranged through partners like Kulp Car Rentals, Enterprise Rent-A-Car, and Hertz, which the shop recommends and cooperates with.
Are there any nearby recreational spots I can enjoy near Daku's Auto Body Shop?
Yes, you can visit North Catty Park for outdoor activities, Catty Park playground for family time, or enjoy community events like the North Catasauqua small Town USA Carnival nearby.