Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 707 N Hanover St in Carlisle offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.0
341 reviews
5 stars
181
4 stars
71
3 stars
34
2 stars
10
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others, particularly the manager Pat, received multiple complaints for rudeness and poor attitude.
Product Availability
Customers noted that while the store often has what they need, there are frequent reports of items being out of stock or overpriced compared to competitors.
Staff Knowledge
Some reviews highlight knowledgeable staff who assist customers effectively, while others mention a lack of expertise among newer employees.
Store Experience
Several customers expressed frustration with the store's atmosphere, citing long wait times, lack of attention from staff, and a preference for shopping at competitors like AutoZone.
Service Efficiency
While some customers appreciated quick service and helpful staff, others reported slow checkout processes and inefficiencies in handling customer requests.
- LYLimitsu YTOct 29, 20252.0Least friendly store ive been to
- LTL TOct 26, 20252.0They need better customer service. Workers act like you , the customer, is bothering them when you ask them to do their job. The items in store are overpriced and many parts are not in stock.
- SWShelly WertzOct 19, 20255.0The gentleman working the counter helped to look up and find the items we needed. Great service.
- DNDylan NeidlingerSep 28, 20255.0Give Chris a raise I won’t come in unless he’s working
- DMDustin McCorkleSep 14, 20251.0Pat is one of the rudest people I’ve come across in my 40 years on earth. I asked these guys if they had wire and butt connectors. They cut 7’ of wire and then took me to the butt connectors which were not in stock. I took the wire and went to look for connectors elsewhere. I returned to the store to return the wire and Pat was literally laughing in my face telling me that I shouldn’t have taken the wire if I didn’t want it. Then he told me to leave the store and go somewhere else.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of car batteries does Advance Auto Parts offer?
Advance Auto Parts stocks DieHard and other premium car batteries suitable for all vehicle makes and models.
Can I get my car battery installed at Advance Auto Parts in Carlisle?
Yes, Advance Auto Parts offers free battery installation with the purchase of a battery. Exclusions may apply.
Does Advance Auto Parts perform battery testing and recycling?
Yes, battery testing and recycling services are available free of charge at this location.
Are windshield wiper installations available at this store?
Yes, Advance Auto Parts provides free windshield wiper installation with purchase.
What are the store hours for Advance Auto Parts at 707 N Hanover St, Carlisle?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer curbside pickup and in-store shopping?
Yes, both curbside pickup and in-store shopping are available at this Carlisle location.
What payment methods are accepted at Advance Auto Parts in Carlisle?
This store accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Are there any nearby places where I can grab food or drinks before or after visiting Advance Auto Parts?
Yes, nearby options include Yeti boba & Convenience, Speedway gas station with convenience store and eat & drink services, Dunkin', KFC, and Redd's Smokehouse BBQ.
What nearby services can help me with shipping or banking while visiting Advance Auto Parts?
Close to the store, you have a UPS Access Point for shipping needs, Citizens Bank and M&T Bank ATM for banking services, as well as Bitcoin Depot and CoinFlip Bitcoin ATM.
Are there any nearby auto-related businesses where I can rent tools or get additional parts?
Yes, nearby you will find another Advance Auto Parts and AutoZone, which offer automotive parts and accessories, along with AutoZone providing automotive repair services.