Monro Auto Service and Tire Centers

4.4
359 reviews
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Business Details

178 New Castle Road (Route 356), Butler, PA
16001, United States
(724) 282-6668
https://locations.monro.com/pa/butler/178-new-castle-rd

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
178 New Castle Road (Route 356), Butler, PA
16001, United States

Hours

Reviews

4.4
359 reviews
5 stars
283
4 stars
23
3 stars
6
2 stars
3
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting Jeff's exceptional service.

Efficiency

Customers appreciated the quick turnaround times for services, often noting that their vehicles were serviced faster than expected.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, citing instances of perceived overcharging and unnecessary upselling of services.

Mixed Experiences

While many customers had positive experiences, some reported issues with service quality, including dissatisfaction with repairs and diagnostics.

Appointment Scheduling

Customers found the online appointment system convenient, with many able to secure same-day appointments.
  • JP
    Juston Pearce
    Oct 27, 2025
    5.0
    I've always had good experiences here. I've been working on my own cars for 28 years but I don't do tires or alignments. I like to stick with folks that are honest and just get the job done right the first time.
  • JC
    John Cidila
    Oct 16, 2025
    4.0
    Got a brake job on short notice. The guys at Butler Monroe were great. Jeff got me right in and gave me options on three levels of service. Great service. HOWEVER, I have done my own brake jobs before and some of the pricing is absurd. $49 per axle for a floating pin service??!! Cmon moan. This should be part of the service for EVERY brake job!!! It takes 2 minutes per pin. That is absolutely outlandish and simply a corporate money grab!!
  • NK
    NICHOLE KAUF
    Oct 13, 2025
    5.0
    Very reliable and honest place
  • RH
    Rodney Harris
    Oct 6, 2025
    5.0
    I would rather drive, to Butler for great service than drive 10min from my home. Thank you! I'll see you soon.
  • EL
    Elizabeth Lantz
    Oct 2, 2025
    5.0
    Always helpful! Had to take a late appt and one of the guys stayed later to get it done. Had my brakes and oil changed, and inspection done is about 45 mins.
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Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of automotive services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, and check engine services.

What tire brands does Monro Auto Service and Tire Centers specialize in?

They specialize in tire changes with top brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.