Monro Auto Service and Tire Centers

4.4
368 reviews
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Business Details

178 New Castle Road (Route 356), Butler, PA
16001, United States
(724) 282-6668
https://locations.monro.com/pa/butler/178-new-castle-rd

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
178 New Castle Road (Route 356), Butler, PA
16001, United States

Hours

Reviews

4.4
368 reviews
5 stars
289
4 stars
24
3 stars
7
2 stars
4
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting Jeff's exceptional service.

Efficiency

Customers frequently noted the quick turnaround times for services, with many being in and out in under an hour.

Honesty

Several reviews emphasized the honesty of the staff, with customers appreciating that they were not pressured into unnecessary upsells.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality and pricing, indicating inconsistency in performance.

Appointment Scheduling

Customers appreciated the ease of scheduling appointments, often being able to get same-day service.
  • JS
    Jeff Spang
    Jan 5, 2026
    5.0
    Hands down the best auto service I have received in years if not the best ever
  • CY
    Crystal Yenick
    Jan 1, 2026
    2.0
    Staff was nice but I'll never go back. Had an appt for an inspection at 3. I pulled in at 245 and my car wasn't pulled into the garage until after 4. My car passed so it didn't need any work meanwhile i still waited until after 5 to get checked out and on my way. Also they added some weird shop supply fee to the bill and had no explanation for it.
  • GK
    Garrett Kaiser
    Dec 31, 2025
    5.0
    Jeff and team are always friendly, accommodating, and are a good partner
  • BB
    Barbara Bridgen
    Dec 29, 2025
    3.0
    Booked a state inspection and oil change; they forgot to do the oil change as I asked when paying and then they did it! They did not top off my fluids or rotate my tires like they say they do….not impressed.
  • JG
    John Grady
    Dec 19, 2025
    5.0
    We trust the owner and his expertise. The shop works quickly and doesn’t pressure trying to up sell. We’ve recommended the shop to others.
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Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of automotive services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, and check engine services.

What tire brands does Monro Auto Service and Tire Centers specialize in?

They specialize in tire changes with top brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.