Diehl Toyota of Butler

4.7
1637 reviews

About

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Welcome to Diehl Toyota of Butler, your premier Toyota dealership serving Butler, Mars, Cranberry Township, Wexford, and the surrounding areas. We are committed to providing exceptional customer service & delivering top-quality vehicles with competitive pricing.Our team of experienced sales professionals is dedicated to helping you find the perfect Toyota vehicle to meet your needs and budget. Our knowledgeable sales staff will guide you through the entire process, from finding the right vehicle to securing financing so you can drive off the lot with confidence.In addition to our extensive inventory of new and used Toyota vehicles, we also offer a range of services to help you maintain your vehicle and keep it running smoothly. Our service department is staffed by factory-trained technicians who use genuine Toyota parts to ensure your vehicle is always in top condition. Our service department is fast, thorough, & precise, and you can even schedule your appointment on our website.

Location

Diehl Toyota of Butler
266 Pittsburgh Road, Butler, PA
16002, United States

Hours

Reviews

4.7
1,637 reviews
5 stars
1,416
4 stars
90
3 stars
23
2 stars
17
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional throughout the car buying process.

Sales Experience

Overall, customers reported positive experiences with sales representatives, highlighting low-pressure tactics and thorough explanations of vehicle features.

Finance Department

While some customers had good experiences with financing, others noted unprofessional behavior and a lack of personable service from finance staff.

Service Issues

Several reviews mentioned dissatisfaction with the service department, particularly regarding communication and handling of vehicle issues.

Overall Satisfaction

Many customers expressed high levels of satisfaction with their purchases and indicated they would recommend the dealership to others.
  • DS
    DARLA SMITH
    Jan 5, 2026
    5.0
    I called and spoke with Aladdin. My vehicle was totaled so I needed a car fairly quickly. Aladdin asked me to come in at my convenience and told me what hybrid RAV4 they had in stock. Once I arrived he explained how the 2026 RAV4 was not due for a couple months and the 2025 was low in stock. We test drove one in stock. I made a deposit on it but needed to wait for insurance check. He was very courteous and professional the entire time. He assured me the car would be waiting for me. Because of bad weather I wasn't sure I could get someone to drive me to pick it up. He offered to arrange transportation for me which was a life saver for someone in their mid seventies! I have bought four vehicles at Diehl and recommend them highly and also recommend contacting Aladdin if you need a new car. It was an outstanding experience.
  • SB
    Stephen Briggs
    Jan 1, 2026
    5.0
    We were looking for a specific used vehicle and found one online at Diehl Chrysler Dodge Jeep RAM of Butler, PA. Since we live over 100 miles away from the dealership, we called and worked with Evan Hart. Evan did a great job of answering all our questions, and sending pictures/details about the vehicle to help address our inquiries. We read other reviews stating the dealership is good to deal with and low-pressure, and that was our experience as well. Our only disappointment was that we could not reach an agreement on price, so we did not purchase the vehicle. Our offer was based on our budget, and close to Diehl's posted price, but we understand the dealership's business decision as well.
  • SS
    Stephen Slagle
    Dec 26, 2025
    5.0
    My experience with Diehl Toyota of Butler was great in all categories. My salesman Calid was great and knowledgeable and polite. The sales manager Dominic H. Was also very helpful in all ways. I have no issues at all and will buy all of my new vehicles at Diehl Toyota of Butler. I love my Tacoma.
  • JR
    Jacob Read
    Dec 20, 2025
    1.0
    Greg was great showed several options between new and used and would’ve closed a deal today, but Lucas had a shitty attitude and did not honor the KBB value and wanted to give $3,000 less than instant cash offer over a plastic bumper when AJ an employee of Deihl sent the original offer over . Very unprofessional and a huge waste of a Saturday was waiting 2.5 hours for nothing strongly would not recommend going to this location
  • AR
    ajay raman
    Dec 18, 2025
    5.0
    I had a very good experience in car buying. From beginning, the sales person Jesus helped me with all detailed information and made sure that I should get the best value for my trade in. Jesus also provided all the information about my new car availability and when I can come and pick it up. He elaborated all the minor details about my new Grand Highlander Hybrid model and did his best on the day of car delivery. I am very happy with all information and service provided by Jesus and will recommend Diehl Toyota to my friends. Thanks, Ajay

Frequently Asked Questions About Diehl Toyota of Butler

Where is Diehl Toyota of Butler located?

Diehl Toyota of Butler is located at 266 Pittsburgh Road, Butler, PA 16002, United States.

What are the operating hours of Diehl Toyota of Butler?

Diehl Toyota of Butler is open Monday, Tuesday, and Thursday from 9 AM to 8 PM, Wednesday and Friday from 9 AM to 6 PM, and Saturday from 9 AM to 4 PM. It is closed on Sundays.