Bethlehem Ford

Reviews

• MG

  Michael Guarino

  Feb 8, 2026
  5.0
  Received a call text and email from Jenna inviting me to come in to appraise my current Mustang and sell it back or get another new Mustang. I ignored it for a day or so after some thought I doubted they can get me out of it so I called her and came back in to see Rob specifically as he sold me my 2024 Mustang and the experience was so positive. Came in was greeted by Rob Jenna Bob and Geoff all welcomed me back. All of the above looked at my situation with my current 'Stang (Loan financial credit etc) and genuinely wanted me to get the best deal as well as the vehicle I wanted. Was freezing that day I mean freezing as an understatement!! However Rob Bob and Geoff didn't let me feel as If it was an inconvenience in any way. Bob came back to me and asked me a few more questions on my preferences and Rob found me another Mustang which I was quite pleased after walking the sales lot in that extreme with me and between Geoff Rob and Bob they got me into a lease(which suits me better as I historically don't keep my cars beyond 3- 4years). They shook my hand congratulated me and immediately sent the car to detailing while Geoff prepared my documents for signing. Rob even went out of his way to run me back to my home to get a few things from my trade. Once docs were signed as always I was given copies and asked one more time if had any questions if not I can always call. Another great buying experience at Bethlehem Ford, thanks guys!
• RS

  Robert Swoyer

  Feb 3, 2026
  5.0
  Dominic in service was great to work with, kept me informed throughout the process. Look forward to working with him in the future.
• RD

  Rachel Dewey

  Jan 21, 2026
  5.0
  worked with Steven he was great everyone at the dealership was very accommodating. I highly recommend them.
• CR

  Carissa Rivera

  Jan 20, 2026
  5.0
  Great deals !!! Rob Boring and H. Davidson both rock were very truthful and honest Appreciate the guidance in which vehicle was best and budget friendly Jessica-Insurance was also very helpful with finding the best policy for our family; home and car🙌🏼 Thank you all!!
• BB

  BC

  Jan 7, 2026
  1.0
  It became evident when calling them about a scheduled service appointment that they are using AI to answer their phone calls. Awkward pauses, not answering my questions correctly, robot-like responses yet disguised with a human-like voice. You could tell it was just responding to keywords I used in my phrasing and cut me off before I finished my sentences. Unsettling, creepy, off-putting and lazy. Having this as a precursor to the call with menu options that then direct you to a real person is normal these days, but there wasn't even an option to speak to a real person. The whole thing was set up to mislead you and make you think you're talking to a human being. Very upsetting, considering I've given a large amount of money to them by purchasing a vehicle here and they don't have the decency to even have a human that can answer the phone. I highly suggest you stop using AI to replace speaking to a real person about important matters relating to vehicles purchased from you.

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