Advance Auto Parts

4.1
205 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1971 Street Rd in Bensalem offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1971 Street Rd, Bensalem, PA
19020, United States

Hours

Reviews

4.1
205 reviews
5 stars
123
4 stars
37
3 stars
11
2 stars
8
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees being described as helpful and friendly, while others were reported as rude and unprofessional.

Product Knowledge

Several reviews highlighted a lack of product knowledge among staff, leading to incorrect advice and frustration for customers.

Return Policy

Customers expressed dissatisfaction with the return policy, particularly regarding electrical items, which they found to be unclear and unhelpful.

Store Environment

The store was generally described as clean and well-organized, with some customers appreciating the helpfulness of certain staff members.
  • NB
    Nicole Brotschul
    Dec 15, 2025
    5.0
    Pat eas awesome. Called and told him what I needed. He had it ready for me when I got there and he installed the battery within minutes
  • FC
    Francis Connor
    Oct 9, 2025
    1.0
    Bought a head lamp for my daughter they told me what I got that they got for me was what I needed Got home to replace didn't fit had to open it to fine out this. I went back to return it because I open the package it was there policy they said the sign stated it the sign was behind a rack. $20 wasted the gave me a different one another $20 so I paid $40 for a light bulb
  • GT
    Gigi Tee
    Oct 4, 2025
    5.0
    Small store but they’re good in a pinch. Customer service is iffy at times.
  • HG
    Holly Gautier
    Sep 2, 2025
    1.0
    Went in to get my battery replaced on September 2nd 2025 at 4pm and whatever girl was working behind the counter was extremely rude. I came with a receipt and said I needed to replace a battery with a warranty, and apparently asking her to do her job pissed her off.
  • FF
    Frank
    Aug 9, 2025
    5.0
    Very helpful and friendly staff I gat exactly what I needed with there help Thank you Frank

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*