Sales Experience
Customers consistently praised the sales staff, particularly Mike and Libby, for their honesty, knowledge, and helpfulness during the car buying process.
Customer Service
Many reviews highlighted the friendly and accommodating nature of the staff, with several customers expressing satisfaction with the overall service experience.
Service Quality
While some customers reported excellent service and quick turnaround times, others experienced issues with communication and service delays, particularly regarding repairs and parts availability.
Negative Experiences
A few customers reported significant dissatisfaction with service quality, including miscommunication about repairs and unexpected charges, leading to a lack of trust in the dealership.
Long-term Loyalty
Several long-time customers expressed their loyalty to Classic Chevrolet, citing positive experiences over many years and a strong relationship with the staff.