Monro Auto Service and Tire Centers

4.2
293 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
200 West Plank Road, Altoona, PA
16602, United States

Hours

Reviews

4.2
293 reviews
5 stars
215
4 stars
18
3 stars
7
2 stars
9
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Lisa and Zach providing excellent service.

Pricing Issues

Numerous reviews highlighted concerns about high prices and unexpected charges, with some customers feeling they were overcharged or scammed.

Service Quality

While some customers reported positive experiences with quick and efficient service, others expressed dissatisfaction with the quality of repairs and the accuracy of diagnostics.

Communication Problems

Several reviews noted issues with communication, particularly regarding appointment scheduling and the clarity of service explanations.

Mixed Experiences

Customers had varied experiences, with some expressing strong satisfaction and others feeling misled or disappointed, indicating inconsistency in service delivery.
  • MC
    Mychele Criley
    1 day ago
    5.0
    Got me in when they were super busy to take care of a nail in my tire. Great service! Great people!
  • SI
    Sarah Ickes
    2 days ago
    2.0
    I purchased 4 tires and had them installed there and also got an oil change and paid 949.75 Besides that staff were friendly.
  • DO
    David Orsborne
    Nov 12, 2025
    1.0
    Rude Manager,I as a former alignment tech was told it had no adjustment when it definitely did because I replaced all parts before hand. They argued with me until they realized I was absolutely right and finally did the job I asked for. They got totally busted and where wrong. I will recommend never going there.
  • WH
    William Howard
    Nov 11, 2025
    5.0
    The girl in the office carina was super nice and the tech harry i believe his name was worked quickly and efficiently to get my tires done
  • JJ
    Jennifer
    Nov 11, 2025
    1.0
    My daughter went for a brake inspection. She is a young girl 3 hours from home and this is her first car. She was told her rotors would have to be replaced. Thank god I was on the phone and headed this lady tell her the replacement for rotors only in the rear were $560. Not including pads or anything. That the parts alone were $196/each. I told my daughter never mind. I got the parts including pads for $150 and she brought it to someone that was reasonably priced to have them installed. Her rotors were gone in the rear. She. She got to the shop the gentleman made her aware that not only were all the lug nuts on her rear tires lose she was missing. One. These people after trying to price gauge her couldn’t even put her tire back on. Correctly and risked her life the second she got in her car and pulled away. I wouldn’t deal with them if they were the last mechanical around. I know nothing about cars but I would trust my work and you tube videos before I would ever pull a car in that shop. If you love you child and you life. Don’t go there. Because they could care less about anything but the dollar

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and specializes in tire changes with brands like Goodyear and Cooper.

Where is Monro Auto Service and Tire Centers located?

It is located at 200 West Plank Road, Altoona, PA 16602, USA.