Jiffy Lube

4.5
331 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in ALTOONA. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
526 W Plank Rd, Altoona, PA
16602, United States

Hours

Reviews

4.5
331 reviews
5 stars
247
4 stars
50
3 stars
5
2 stars
3
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some customers reporting excellent service while others experienced significant issues.

Speed

Many customers appreciated the quick service, often being in and out in under 30 minutes.

Pricing Concerns

Several reviews mentioned rising prices and perceived upselling tactics, leading to dissatisfaction.

Staff Friendliness

The staff is frequently described as friendly, polite, and helpful, contributing positively to the customer experience.

Technical Issues

Multiple customers reported technical mistakes, such as improper oil changes and failure to reattach parts, leading to further vehicle issues.
  • PH
    Paul High
    Nov 16, 2025
    1.0
    Visit #1 - Took vehicle for an oil change. They recommended a new air filter, I said go ahead it definitely needed replaced. Driving home car wasn't sounding or running quite right. Opened the hood when I got home and noticed the air box wasn't shut quite right. Opened it up to find there was NO air filter in it at all. Called them and they did provide the air filter but it cost me an extra 1-1/2 hrs of driving on a Sunday plus the gas it costs me. I figured mistakes happen. No big deal, then....next visit... Visit #2 - Took vehicle for the next oil change. They recommended replacing rear brakes. Took a look and they definitely needed changed. They not only changed the rear brakes, but they also changed the brake fluid which I wasn't aware was being done. Vehicle has less than 50,000 miles, it did not need done. Cost just for the brakes was $430 + $160 for fluid change. Ridiculous. Shouldn't have been more than $300 for changing rear brakes. (I checked around after the fact.) My fault for not getting the pricing specifics beforehand so my bad. The issue came on the drive home when I had no brake pedal and very little brakes! Made it home and got a competent mechanic to investigate the brakes and they weren't bled properly. He was able to fix brakes correctly and didn't even charge me because of the fiasco of a job the service center did. He is my new service mechanic for all my needs now. Definitely don't recommend this place. Price gouging and poor quality of service. Most likely wouldn't have said anything about the pricing if the work would have been completed correctly.
  • RG
    Roberto Gonzalez
    Nov 3, 2025
    1.0
    I came in with their coupon to grab an oil change for $70. He told me it's not a valid coupon anymore it's $100. So off to Walmart with no wait and oil change done for $60. I showed him it's on this franchises website and it's valid till 12/31/25 and he no. So I left. I won't be taken advantage of. These places are always scams and I wouldn't recommend them.
  • JS
    Jennifer Scherden
    Nov 3, 2025
    1.0
    15 minute oil change was 50 minutes. Called ahead. Was told 86 dollars. Was 134 dollars. Staff were rude, acted like salesman. Tried to upcharge on things not needed.
  • LK
    Lisa Karacz
    Oct 29, 2025
    4.0
    Very fast and convenient service. Clean and comfortable waiting room. But...... it is pricey! $40 more than what I paid for the same synthetic oil change service at Walmart 7 months ago 🙄
  • BS
    Billy Skid
    Sep 24, 2025
    1.0
    Do not go here! These guys changed my oil and didn’t tighten my drain plug. I leaked out 3 quarts before I noticed a puddle under my truck. You had one job George P. One job.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service