Blaise Alexander Chevrolet Altoona

4.2
826 reviews

About

Chevrolet DealerCar DealerUsed Car DealerAuto Repair ShopOil Change Service Station
Blaise Alexander Chevrolet of Altoona believes in letting our people, products, and services do the talking. Conveniently located for Altoona and Bedford, PA, we invite you to discover more about us and look forward to serving you for years to come. Blaise Alexander started his business over 40 years ago with a focus on family and community service, which remains the foundation of our 20 dealerships across Pennsylvania today.

Location

Blaise Alexander Chevrolet Altoona
101 Pleasant Valley Blvd., Altoona, PA
16602, United States

Hours

Reviews

4.2
826 reviews
5 stars
589
4 stars
65
3 stars
28
2 stars
30
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual salespeople like Trey, Tyler, and Marty for their exceptional service.

Sales Experience

Several reviews noted positive experiences during the car buying process, with customers appreciating the effort made by sales staff to meet their needs and provide a smooth transaction.

Service Department Issues

Numerous complaints were directed at the service department, citing poor communication, unfulfilled promises, and inadequate repairs, leading to frustration among customers.

Inconsistency in Vehicle Condition

Customers reported issues with vehicles purchased, including undisclosed problems and poor maintenance, leading to dissatisfaction with the quality of cars sold.

Negative Experiences

A significant number of reviews expressed dissatisfaction with the dealership's handling of appointments, communication failures, and perceived dishonesty in transactions.
  • VW
    Vicky Wright
    4 days ago
    5.0
    I called because I was interested in a particular truck they had. Autumn was awesome in making sure it was there and that it would be ready when I got there. After driving almost 100 miles I was met by Tessa. She was wonderful. She quickly figured out I am a get to the bottom line, know what I want kind of girl. She worked with me from start to finish. The rest of the team was also great. We had a couple hiccups but they figured them out quickly. If you are trying to find a new vehicle or know which one you want and need an exceptional sales person I would highly recommend asking for Tessa; she will give you the royalty experience no matter what.
  • AB
    Aaron Berg
    Nov 14, 2025
    4.0
    Gotten A/C Delco rotors and break pads. They use General Motors Rewards. The part's service is very pleasantly and friendly. I will be ordering my part's there again.
  • JX
    J X
    Nov 14, 2025
    1.0
    Place is absolutely horrible called and told them I was on my way. And wanted to make sure there was a truck there that I was interested in. I told them I had an over an hour drive. They told me yes, it was available.Even sat me up for an appointment to come in to look at it went in to look at it.A couple hours early and then they tell me it was sold the day before think it was a tactic to just get me to come in to try to sell me something beware.This dealership don't fall for their stupidity
  • JV
    Jerry Volpe
    Nov 13, 2025
    1.0
    Worst service department i ever delt with. Sales people Great. Just hope you never have to get your vehicle serviced or any work done to it. I would never buy from them again. Dan the salesman person is the only person working in that place I delt with that was honest.
  • TC
    tyler Cowfer
    Oct 17, 2025
    5.0
    Unfortunately we were not able to walk away with a deal. But let me tell you, as a couple kind of running into a bind. My wife and I were very pleased with how we were treated and the service we received while we were there. I recommend Brandon Defibaugh as a salesman. As I said before my wife and I were not able to walk away with a deal. (Problem being our end of finances not Blaise's) Yet still . Brandon was fast but thorough about everything. Us like I said being in a bind stress is a little high right now so for him to be detailed about everything like he was, put my mind at ease about the process. Very friendly polite and professional. He treated my wife and I with much respect. I really appreciated that. Even though a deal didn't happen, Id like to say Brandon and the Team honestly did help us out and made every possible thing happen to try and get us into a good reliable vehicle. And again I just want to clarify the issue was on my wife and I's end Brandon and Blaise Alexander were not at fault for anything they were fantastic. Thank you again and in the future possibly when we get into better standings. I will definitely be bringing my buisness here. Fast friendly professional good people and great selection willing to do everything it takes to help you. God bless and thank you again.

Frequently Asked Questions About Blaise Alexander Chevrolet Altoona

What are the operating hours of Blaise Alexander Chevrolet Altoona?

Our dealership is open Monday, Tuesday, Thursday, and Friday from 9 AM to 8 PM, Wednesday and Saturday from 9 AM to 5 PM, and closed on Sundays.

Where is Blaise Alexander Chevrolet Altoona located?

We are located at 101 Pleasant Valley Blvd., Altoona, PA 16602, United States.