Advance Auto Parts

4.2
241 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 320 W Plank Rd in Altoona offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
320 W Plank Rd, Altoona, PA
16602, United States

Hours

Reviews

4.2
241 reviews
5 stars
139
4 stars
52
3 stars
22
2 stars
13
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported inconsistent experiences.

Product Knowledge

Feedback indicated that while some employees were knowledgeable, others lacked the necessary expertise, leading to incorrect part recommendations.

Store Environment

Several reviews mentioned issues with staff engagement and professionalism, including distractions and unhelpful attitudes.

Availability of Parts

Customers appreciated the store's stock and ability to order parts, but some expressed frustration with the accuracy of the items provided.

Pricing

While some found the prices reasonable, others considered them to be high, and there were mixed feelings about the value of products.
  • BB
    Bulls4Lyfe
    Oct 27, 2025
    5.0
    Helpful and friendly
  • EM
    Edward Miller
    Mar 31, 2019
    5.0
    The employees were very friendly..
  • TT
    Tricia
    Feb 10, 2019
    1.0
    Gave me a hassle about returning H7 silverstar lights ($53). One of my lights went out less than 90 days after purchase. 1 year satisfaction on the item, says on package to return to store or manufacture. Even with proof of purchase (thru rewards card), we were told, "I gotta be honest with you, those don't look like H7 bulbs". We layed another pack of them on the counter and then the clerk replied, "oh.. they are". He reluctantly did the swap but told us, "this is your only exchange, if they go out again you're out of luck". Will not be returning. I will be purchasing all my auto stuff elsewhere.
  • MC
    Melissa Clapper
    Jun 10, 2017
    1.0
    Never doing business again. Eligible for a refund and corporate is refusing. Going to better business bureau

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*