Monro Auto Service and Tire Centers

4.5
474 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
1401 Lehigh Street (Shop 1), Allentown, PA
18103, United States

Hours

Reviews

4.5
474 reviews
5 stars
381
4 stars
31
3 stars
14
2 stars
11
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting the professionalism of the manager, Darrell.

Pricing Concerns

Several reviews mentioned high prices for services, with some customers feeling they were overcharged or quoted unnecessary repairs.

Service Quality

While many customers reported quick and efficient service, there were complaints about attention to detail and inconsistent quality in repairs.

Appointment Issues

Customers experienced problems with online appointment scheduling and communication regarding service availability.

Trustworthiness

Some customers expressed concerns about being treated unfairly, particularly female customers feeling they were taken advantage of.
  • VL
    Victor Liu
    Nov 4, 2025
    3.0
    I’m no expert in cars, but I found the overall cost of the parts replaced for the inspection to be quite high — it ended up being the most expensive car repair I’ve ever had. I also didn’t appreciate that my insurance and registration were not placed back in my car, and the front plastic piece ended up falling off and dragging on the road while driving, causing a lot of noise. I do appreciate that the team took care of the salted area at the base, but small details like forgetting documents and not securing parts properly make me question the attention to detail. For a shop with such high reviews, I believe they can do better in maintaining consistency and offering more reasonable prices for their customers.
  • RR
    Ricky
    Oct 23, 2025
    5.0
    These guys are great and always get you out as soon as they can. They got me new tires shipped to the store overnight so that I could pass inspection the next day. Even went above and beyond to print out some documents for me after I said my printer was broken. Very nice and friendly staff that do their best to fit you in whenever they can. The online scheduling can be incorrect on their availability so you are probably best to call the store to confirm an appointment. Overall, I’ve went to them two years in a row and I’ve been very satisfied with the service each time. Thank you to everyone at Monro!
  • SJ
    Sean Jones
    Oct 21, 2025
    5.0
    I came in for an oil change and I got 10 star service. The guys that were there took really good care of me II came in for an oil change and I got 10 star service. The guys that were there took really good care of me. I was at their shop on 10/17/25 They spotted a issue with my vehicle and then a full run through of everything that I need to get done to make sure that my vehicle was safe. They didn’t have to do that but that’s just the type of service that they offered and I am very thankful for that.
  • LW
    Lyndy Wilde
    Oct 6, 2025
    5.0
    Jason and the crew here always take good care of me. They’re great at covering your basic car care needs :)
  • JF
    James Farrell
    Oct 2, 2025
    3.0
    I was charged $185.00 for an oil change on my GMC 3500 HD Denali which I thought was high. My last oil change I was charged $132 @ Firestone 6 months ago and a year ago I paid $143 @ Steve Shannon. Also the price for 5 gallons of the oil at BJ'S is $54, my truck takes 10 quarts

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers offers comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specializes in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

What are the business hours for Monro Auto Service and Tire Centers?

The center is open Monday through Friday from 7:30 AM to 7:00 PM, and on Saturday from 7:30 AM to 6:00 PM. It is closed on Sundays.