Monro Auto Service and Tire Centers

4.1
298 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
4692 Broadway, Allentown, PA
18104, United States

Hours

Reviews

4.1
298 reviews
5 stars
213
4 stars
17
3 stars
4
2 stars
5
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting the manager Jacob for his exceptional service.

Efficiency

Customers frequently noted the quick service, with many being in and out in a short amount of time for various services.

Quality of Work

While many reviews praised the quality of work, there were significant concerns regarding mistakes made during service, such as improper tire installations and oil changes.

Communication Issues

Several customers reported poor communication regarding appointment scheduling and service updates, leading to frustration.

Honesty and Trust

Some customers appreciated the honesty of the staff regarding necessary repairs, while others expressed distrust due to perceived upselling and mistakes.
  • SS
    Scorpi
    2 days ago
    1.0
    How are you going to take off the rounded bolts then put the rounded ones back on for now i have to take them off again and having a hard time they just hiring people to hire at this point 🤦‍♂️
  • PK
    Peggy Karpeuk
    6 days ago
    5.0
    Good service fast and courteous okokol
  • TM
    Tim Chambers (The Saluting Marine)
    Nov 11, 2025
    5.0
    Very friendly and had the tire in stock. Hooked me up a tire popped I was on my way to work. They got me out the door pretty quickly. Also a great military discount!
  • GH
    George Hehl
    Nov 11, 2025
    5.0
    I have been going to Monro for many years now, and no one can match their level of expertise and customer service. They never try to sell you parts you dont need and are honest and open about all repairs that need to be made. What made them standout recently was I purchased a vehicle from a dealership. After having the vehicle for only a short time, I noticed the heat wasn't working. Monroe on Broadway in Allentown inspected it and notice the coolant was nearly gone. They suggested since I had a warranty, to return to the dealer, since the car was covered. Well the dealer said nothing was wrong and charged me $180 for diagnostics. I took it back to Monro after learning my warranty can cover any mechanic, not just the dealer. The staff professionally contacted the dealer and explained that not only was the vehicle leaking coolant, there was no way the dealer accurately performed the inspection. I was refunded my money from the dealer for the diagnostics and immediately was able to file a claim and get my car repaired at the Monro shop. They went above and beyond and all vehicles I have in the future will be serviced here!
  • XX
    xie xie
    Oct 23, 2025
    5.0
    Great service. Came in for an oil change with complimentary services performed

Frequently Asked Questions About Monro Auto Service and Tire Centers

What auto maintenance and repair services does Monro Auto Service and Tire Centers offer?

Monro provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes.

Which tire brands are available at Monro Auto Service and Tire Centers?

They specialize in tire changes and offer top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.